Ratings based on 900 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from uk

very comfortabul and lovely

Posted Feb 20, 2017
Pros: location
Location: you can reach the old city easly
Room was not redy but they give us drink and the food was great
Comment from Hotel Management
Feb 21, 2017 by SA, Hotel Management
Dear Guest, Thank you for choosing Hilton Istanbul Bosphorus and for sharing your experiences. We thank you for all your comments, and hope to be your host again in your future trips to Istanbul. Warmest regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler from ozkarahan

Posted Jan 5, 2017
Onlu problem the gym needs to be updated and facelift
Comment from Hotel Management
Jan 6, 2017 by SA, Hotel Management
Dear Guest, Thank you for rating us with 5 stars. We appreciate a lot the feedback that you have shared. It all helps us to improve and give the best possible service to our guests. We look forward to welcoming you back in the near future. Yours sincerely, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice.hotel.with bosphorus view

Posted Jan 1, 2017
Enjoyed our stay in large connected family rooms. Excellent breakfast with lots of food varieties.
Comment from Hotel Management
Jan 3, 2017 by SA, Hotel Management
Dear Guest, Thank you for taking the time to write this kind review about Hilton Istanbul Bosphorus on Expedia. We were delighted that you have enjoyed your stay with us and have carried back pleasant memories of our hotel. We look forward to welcome you back to Hilton Istanbul Bosphorus in the near future. Best regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Relaxing hotel

Posted Dec 31, 2016
Wife and I really enjoyed our stay at the Hilton. Hotel has great restaurants and services within the complex which is so convenient. Highly recommend it!
Comment from Hotel Management
Jan 3, 2017 by SA, Hotel Management
Dear Guest, Thank you for sharing your feedback on Expedia after your stay at Hilton Istanbul Bosphorus. Comments like yours motivate us and we are very glad to know we were able to make your stay a memorable one. My team and me; we all look forward to have the chance to welcome you back. Kindest regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
3 out of 5
Recommended
for Everyone
by A verified traveler

Well located

Posted Dec 10, 2016
Hotel is well located with good lobby for meeting.
Comment from Hotel Management
Dec 12, 2016 by SA, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay in the hotel. And I am sure that all your suggestions will help other guests to enjoy even more their stay in Istanbul. It will be an honour to welcome you back again soon in the hotel. Kind Regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
1 out of 5
by A verified traveler

Posted Nov 28, 2016
Only the good thing is the area Very old need refurbish and cleanings
Comment from Hotel Management
Dec 6, 2016 by SA, Hotel Management
Dear Guest, Thank you for choosing Hilton Istanbul Bosphorus. Our aim is to provide our guests with memorable experiences and I wish to apologize for any shortcomings you encountered on your stay. Please be assured that this is not indicative of our usual standards. We as a hotel definitely had no intention of making any guests’ stay disappointing and I have taken all notes, due to the fact that these are of great importance to us and allow us to monitor and improve our service continuously. We will review all the facts to correct whatever is necessary to prevent this from happening again. Thank you for the time you took to share your experience and I hope to welcome you back to Hilton Istanbul Bosphorus in the near future and be able to restore your faith. Best regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Good place for family vacation

Posted Nov 27, 2016
Nice hotel, good breakfast bar and nice room. Very satisfied with my stay and would recommend the hotel.
Comment from Hotel Management
Dec 6, 2016 by SA, Hotel Management
Dear Guest, Thank you for sharing your feedback after your stay at Hilton Istanbul Bosphorus. Comments like yours motivate us and we are very glad to know we were able to make your stay a memorable one. My team and me; we all look forward to have the chance to welcome you back again. Kindest regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
3 out of 5
by A verified traveler

Posted Nov 15, 2016
Booked two rooms - connected ones. The furniture is a bit old and the carpet is not clean. it doesn't sit within the Five Stars Hotel category. The Hotel needs renovation. Receptionist need to be trained to smile and communicate in a more friendly way. One thing positive though, I was amazed with the concierge and their friendly and positive behaviour. Restaurant food was behind the quality I was expecting. The hotel has a wonderful location and easy access to other areas in Istanbul.
Comment from Hotel Management
Nov 15, 2016 by SA, Hotel Management
Dear Guest, Thank you very much for choosing to stay at Hilton Istanbul Bosphorus and for taking the time to share your experience on Expedia. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. I am delighted to see that you were satisfied with our concierge team, the hotel's location and restaurant. Your valuable comments have been shared with our entire team. Your kind feedback regarding the condition of our hotel is much appreciated. I would like to inform you that we continuously carry out improvement and maintenance works to ensure the comfort of our guests. In addition, I very much regret that you were not satisfied with the provided service of our receptionists and I would like to apologize for the inconvenience caused with regards to the attitude of our team members. Please rest assured that the points raised have been addressed to prevent any similar issues from reoccurring. We truly hope to have the chance to welcome you back. Kind regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Taxim Square without it being on top

Posted Nov 7, 2016
Close to Taxim Square without being on top of it. 10 minutes walk. Good security. Would have prefered not to have neen there at the same time as Africas Convention on trade with Turkey.
Comment from Hotel Management
Dec 4, 2016 by SA, Hotel Management
Dear Guest, We highly appreciate the time you took to share your experience. It is indeed a great pleasure to learn that you have enjoyed your stay with us. We look forward to the pleasure of having you as our guest again in the not too distant future. Best regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus
3 out of 5
by A verified traveler from US

Honey moon

Posted Nov 1, 2016
Very old hotel rooms . Very noisy rooms . Very poor room service menu . Dirty bathroom .
Comment from Hotel Management
Nov 1, 2016 by SA, Hotel Management
Dear Guest, Thank you for choosing Hilton Istanbul Bosphorus. Our aim is to provide our guests with memorable experiences and I wish to apologize for any shortcomings you encountered on your stay. Please be assured that this is not indicative of our usual standards. We as a hotel definitely had no intention of making any guests’ stay disappointing and I have taken all notes, due to the fact that these are of great importance to us and allow us to monitor and improve our service continuously. We will review all the facts with the staff involved to correct whatever is necessary to prevent this from happening again. Thank you for the time you took to share your experience and I hope to welcome you back to Hilton Istanbul Bosphorus in the near future and be able to restore your faith. Best regards, Tolga Aytan Cluster Hotel Manager Hilton Istanbul Bosphorus & Hilton ParkSA Istanbul