Ratings based on 35 Verified Reviews

3.6 out of 5
93% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by Cat from Baku

It was fine, could be better

Posted Oct 8, 2014 on Hotels
Firstly the positive: the location of the hotel is excellent, between two tram stops in the old city, 20 mins walking to Grand Bazaar and 10 mins walking to Hagia Sophia et al. Also the air-con is good, although doesn't stay on once you take out the key card. On the negative side: the hotel is tired looking and the rooms need updating. The photos on the website show what is apparently the best of the rooms as I did not have anything this nice. There is no duvet provided just a sheet and blanket, and housekeeping only came on my third day. There is no minibar, just an empty fridge and two glasses provided and there was no safe in the room. Internet access is Wi-Fi per floor and can be hard to get a good signal and while there are a lot of TV channels they are all local (only BBC World news in English). Breakfast was a buffet, but they could have provided a better choice. Overall wasn't terrible but wouldn't stay there again.
Comment from Hotel Management
Aug 29, 2015 by mutast, Hotel Management
THANK YOU FOR YOUR COMMENT, WE TRY TO CORRECT OUR SHORT COMİNGS. We EXPECT YOUR HOME IN ISTANBUL.
4 out of 5
by A verified traveler

Simple and Clean

Posted Jun 4, 2014 on Hotels
Great little hotel. Simple yet everything was clean and the staff helpful. Great Turkish coffee on arrival and check out!
Comment from Hotel Management
Aug 23, 2014 by mutast, Hotel Management
Thank you again, we'll wait.
4 out of 5
by Khalid Khan from Pakistan

comfortable stay

Posted May 17, 2014 on Hotels
Size of the was smaller than we expected. There was no ventilation as the window was not towards open/fresh air side. However, at check-in we were offered three rooms to select from. Room cleanliness and house keeping was good. Very cooperative and understanding staff at reception. The lady handling provisioning of breakfast in restaurant was very rude and didn't like when asked to make scrambled eggs. Overall the breakfast was good. Tea and coffee was available easily on request. Fantastic location of the hotel makes it a good choice to stay again. Numerous eating places and tram station in close vicinity of hotel was a big plus point.
Comment from Hotel Management
Aug 23, 2014 by mutast, Hotel Management
Thank you again, we'll wait.
3 out of 5
Recommended
for Everyone
by Fran from Cartago , Costa Rica

Nice Hotel very close to the mayor monuments

Posted May 15, 2014
Pros: A llitle small
very clean , close to blue musque , topkapi, and santa sofia
Comment from Hotel Management
Jan 3, 2015 by mutast, Hotel Management
Thank you again, we'll wait.
5 out of 5
by Ian from Australia

Very complete package

Posted May 5, 2014 on Hotels
If I wanted something it was there as soon as I asked.
Comment from Hotel Management
Aug 23, 2014 by mutast, Hotel Management
Thank you again, we'll wait.
4 out of 5
Recommended
for Everyone
by Nadia from Moscow

Nice hotel close to the center

Posted May 5, 2014
Pros: You can get as much coffe and tea as you want. Stuff are friendly and helpful.
Cons: Breakfast is not very big and quite boring - eggs and cheese.
We wanted to stay some more nights than we had booked. The price was the same and they even had offered us room with the sea. They have very nice roof terrace where you can drink tea and coffe made in the hotel for free.
Comment from Hotel Management
Jan 3, 2015 by mutast, Hotel Management
Thank you again, we'll wait.
3 out of 5
by alexandru

Posted Apr 25, 2014 on Hotels
Comment from Hotel Management
Aug 23, 2014 by mutast, Hotel Management
Thank you again, we'll wait.
2 out of 5
by ElSherif from SA

Room is tiny, Service is normal, location is great

Posted Apr 22, 2014 on Hotels
Hotels stuff are very nice and very helpful people.. However, rooms are not comfortable, very small, tiny, and are missing the basic stuff such as iron, cattle, ... I took a sea view room, but don't recommend it at all as it doesn't worth the amount paid on it.. The windows are very small and the it is partial sea view. The terrace upstairs are good, and you can spend some good time over there. Breakfast and OK, but also below expectation. The ONLY excellent point with this hotel is the location. It has an excellent location, near to the tram station, Marmaray Metro Station, also near to the Sultanahmet area which is over 10 minutes walking... Excellent locaiton
Comment from Hotel Management
Apr 23, 2014 by mutast, Hotel Management
THANK YOU VERY MUCH,HAVE A NİCE DAY.
4 out of 5
Recommended
for Everyone
by Racer X from Omaba

With the right expectations

Posted Aug 27, 2013
Pros: You can always ask for help. The location for Istanbul is perfect. A launching pad.
Cons: The door locks could be better. Door latches are not secure. The private room safe for my passport was nice.
Location: The biggest tourist attraction is the Blue Mosque which is a fairly short walk. Tram stations are out the door nearby. Eating nearby is great.
Very friendly staff. Even factoring in language barrier.
Comment from Hotel Management
Oct 25, 2014 by mutast, Hotel Management
Thank you very much have a nice day.
2 out of 5
by Mounis

Stay at Hotel - Watch out

Posted Feb 10, 2013 on Hotels
Never ever to stay again at this hotel and not recommend to. Watch out if you decide to stay; if you agree with the staff on a price in $, make sure to have it in writing, otherwise, they will charge you in euro. I booked thru Hotels website, then while there, decided to extend for additional few nights and we agreed on price in US$. When checking out, they claimed that this has to be paid in euro and forced me to do so.
Comment from Hotel Management
Aug 29, 2015 by mutast, Hotel Management
THANK YOU FOR YOUR COMMENT, WE TRY TO CORRECT OUR SHORT COMİNGS. We EXPECT YOUR HOME IN ISTANBUL.