Posted Oct 11, 2016
When I arrived to check in, my room wasn't ready so I was given a different room in a different building with a " suite" I had no problem with that, but when I was taken to the other building OMG, it was a slum! After 2 nights, I asked to be switched back to a room in the actual hotel. The manager said to get my stuff together and that the bellboy would go and get my stuff to bring to my new room. I grabbed my iPod and dropped it in a shopping bag, which was wide opened. I was given a new room and when I looked for my iPod, it was missing, I searched all over my items before complaining to the manager. I went to complain to the manager and all he said was well I have cameras you can check to see who went in your room. The manager was unprofessional and offended that i complained about my stolen iPod. I checked the cameras, but all I was able to see was two bellboys going in my room, they closed the door and minutes later walking out with my luggage and bags. I had to go to the police, but the police didn't help out at all. I asked the police to please help me get my money back from the nights that i had paid because the managers attitude was unacceptable and unprofessional plus, I didn't feel safe there at all. I would definitely not recommend this hotel to anyone, Your personal items should not be missing from your room, thats just unacceptable.
Comment from Hotel Management
Oct 17, 2016 by Bahattin Demir, Hotel Management
We would like to thank you for the time to review us on trip advisor
We are very upset to read about your dissatisfaction regarding our hotel.
There are a few point that we need to make clear.
We have been watcing all camera records together, There were a few guy that you were sleeping with. 3 different guys, 3 different days,3 different nights. when we asked you if one of your friend might have steal your ipod music box. and you were '' No they are my friend they would not have done that.'' just do empathy there are two bellboys who are working with us for 5 years. with no problem. and you are telling us the guys that you met in a day/night would not stole it.
Hereby we would love to advise you that to not get too close with the person who you are just met, at least not spend the night in a hotel room.