Hotel Kervansaray, Istanbul - Taksim
Posted Jul 2, 2010 on Hotels
I expected to get a queen-size bed but the room that has a queen size bed is very small and different from the separate beds room. Therefore we decided to get the separate beds and they put them close to each other. After we stayed in the room, there was no internet connection, the fridge was down, and the A/C was not working properly. We called the reception, they told us nothing can be fixed at that time and the will fix them in the morning. I also tried to get an adaptor for the laptop but they did not provide me with one and asked me to buy. After the internet was fixed, we found it very bad, everytime you change the website, you have to login into their page. Moreover, most of the staff attitude was bad and they were rude. I was really considering changing the hotel, but I did not find any nearby hotel within the same price. I will never go to this hotel again.