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Reviews of Hotel New House

Hotel New House
Emin Sin. Mah. Evkaf Sok. No:6, Sultanahmet, Istanbul, Istanbul

Reviews

6.6
Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Abdel Jelil

Liked: Room comfort
Stayed 8 nights in Dec 2023

8/10 Good

Jumana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you don't ask the staff to clean the room they won't do that
Stayed 4 nights in Mar 2023

2/10 Terrible

Ali

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Our First and last time in this property
Stayed 10 nights in Jul 2022

4/10 Poor

Ahmad

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2021
Response from Eray İ. on Apr 27, 2021
We will consider your comment.

2/10 Terrible

Kemal

Disliked: Staff & service
Stayed 1 night in Mar 2021
Response from Otel on Mar 17, 2021
Nasıl bir sorun yaşadığınızı bilmek isteriz. Lütfen bizlere bildiriniz.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very close to transport links, shops and tourist attractions. Comfortable beds. Daily room service with plenty of clean towels and bedding. Good breakfast. Friendly staff. Taxis cannot park directly outside. Bath/ shower could be difficult to access if you have mobility problems.
Stayed 16 nights in Jan 2020
Response from Eray on Jan 31, 2020
Thanks your comment. We will consider your suggestion.

8/10 Good

MohammedAltaf, UK

Liked: Room comfort
Good location but need proper bath and extraction
Bathroom no extraction Need better cleanliness Staff trying to help. But language barriers
Stayed 16 nights in Aug 2018
Response from Eray on Aug 28, 2018
Thanks your comment. We will consider your suggestion.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Location
The good thing about this hotel is the location. Its located near the main road. Its walking distance to the main attractions. However, for the price and a 4 star rating its falls short of what is promised. We stayed 4 nights. The size of room is good but not very clean. Bug splatters all over. The sheets and towels were not changed once. Overall its just ok.
Response from Eray on Mar 14, 2017
Dear guest. The rooms are cleaned regularly every day. Sheets, towels and other things are replaced with cleaners. Please do not write incorrect information. Best regards.

6/10 Okay

BENDELLA

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Neamate Ismat

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Feb 2022
Response from emre on Feb 26, 2022
thank you very much

2/10 Terrible

Mustafa kagan

Stayed 3 nights in Oct 2021

4/10 Poor

yusuf Ziya

Traveled with family
Stayed 1 night in Jul 2021
Response from Eray on Jul 9, 2021
Dear guest. What was the problem for you in the hotel. If we know, we can fix our failure. Best regards.

10/10 Excellent

Yousef Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021
Response from Eray on Apr 4, 2021
Thanks your comment.

8/10 Good

Muhsin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Eray on Jul 17, 2020
Thanks your comment.

6/10 Okay

Maya

Disliked: Property conditions & facilities
Viejo y un poco sucio
El baño era pequeño y estaba sucio. La ducha con moho y manchas. Esta en una cuesta que no llegan los taxis.
Stayed 1 night in Apr 2019
Response from E. on Jun 13, 2019
Yorumunuzu göz önünde bulunduracağız.

8/10 Good

Santiago ce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from E. on Feb 8, 2019
Thanks your comment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the tram station Clean and comfortable room Likeable staff Various and hearty breakfast
Stayed 8 nights in May 2018
Response from New House on May 17, 2018
Thank you for staying with us. Your feedback is important to us.

6/10 Okay

Ali

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from E. on May 2, 2018
We will consider your suggestion.

8/10 Good

mohamed, Istanbul

Liked: Cleanliness, staff & service, room comfort
Hotel accueillant, bien situé et chambre propre.
bonne expérience de l'hotel en générale. L'accueil est chaleureux, les chambre propre et il est très bien situé. On à été surclassé quand notre vol a été annulé pour cause d'intempérie.
Stayed 1 night in Dec 2017
Response from Eray on Dec 16, 2017
Thanks your comment.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Only a good position. Ugly bathroom with cobwebs and mood, need complete renovation. 20 meter from tram railway, each tram sounds inside the room. Impossible to have rest.
Stayed 1 night in Oct 2017
We will consider your suggestion. However, the location of the hotel is on the map. The sound insulation of the room windows is very good. If you closed the windows correctly, you would not have a problem.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thanks for your evaluation.

10/10 Excellent

Paulo Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto amplo e bem arejado. Localizado perto do Grand Bazar e demais atrações. O Wi-Fi é ruim e não tem serviço de quarto. O atendimento é muito bom. Recomendo.
Stayed 3 nights in Jul 2017
Thanks for your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Thanks for your feedback.