From start to finish we had a wonderful 4 night stay. Every staff member speaks great english and is warm and welcoming, they all work soo hard, it seems like they do really long shifts, but their service level never drops, the staff make the hotel, i reccommend this hotel 💯. The room was clean, light and spacious, the toiletries were lovely, cosy, comfy bed, the cleaner did a fab job with the room everyday, it looked and smelt wonderful. The breakfast and free afternoon tea were amazing, i loved all the food here, great options to choose from, we are bith vegetarian and ut was just perfect. I recommend the afternoon tea and the menemen for breakfast, just yummy, the porridge was also very good. They know how to make great coffee, i am very fussy with my coffee and had no complaints at all. It was my partner's birthday, the staff booked us a table in the olive rooftop restaurant with a beautiful view of the bosphorus all lit up, very romantic, they also gave him a lovely dessert with a candle in and sang happy birthday to him, soo thoughtful and lovely. We really had a wonderful stay, don't stay anywhere else, this is just perfect. I recommend the olive rooftop restaurant, get a table by the window at night, great food, large portions and great service.