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Reviews of Hotel Sultania - Boutique Class

4.5 out of 5
Hotel Sultania - Boutique Class
Ebusuud Caddesi Mehmet Murat Sok. No 4, Sirkeci, Istanbul, Istanbul

Reviews

9.6

Exceptional

Rating 10 - Excellent. 783 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 24 out of 1001 reviews" "
Rating 4 - Poor. 6 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Satinderjit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very clean, service was great and very close proximity to main sights!
Stayed 2 nights in Mar 2024
Response from Hotel Sultania on Mar 27, 2024
Dear Satinderjit,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Sadia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great - the staff were warm and friendly, the location was amazing and I particularly enjoyed the buffet breakfast and swimming pool / hamam facilities. The complimentary afternoon tea was also a nice touch.
Stayed 2 nights in Mar 2024
Response from Hotel Sultania on Mar 27, 2024
Dear Sadia,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exactly as the pictures!! The stuff are friendly and ready to help
Stayed 6 nights in Mar 2024
Response from Hotel Sultania on Mar 21, 2024
Dear Fabiola,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Shelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Property was great and the staff warm and wonderful. A strong personal touch and we felt very comfortable at the hotel. Thank you to the great staff!
Stayed 2 nights in Mar 2024
Response from Hotel Sultania on Mar 19, 2024
Dear Shelina,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

8/10 Good

Christopher W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, helpful staff.
Stayed 4 nights in Mar 2024
Response from Hotel Sultania on Mar 12, 2024
Dear Christofer W,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Shelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a personal touch. Staff are amazing!!! Even if there is a small issue, they try to resolve it quickly and with a smile. Highly recommend this hotel. Thank you!
Stayed 3 nights in Mar 2024
Response from Hotel Sultania on Mar 12, 2024
Dear Shelina,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Patrick Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. We had to leave very early in the morning for our flight, and they had arranged a taxi and a packed breakfast for us.
Stayed 3 nights in Mar 2024
Response from Hotel Sultania on Mar 5, 2024
Dear Patrick,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean convenien for terminal 5
Stayed 5 nights in Feb 2024
Response from Hotel Sultania on Feb 28, 2024
Dear John,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location clean, nice and welcoming staff ☺️
Stayed 11 nights in Feb 2024
Response from Hotel Sultania on Feb 19, 2024
Dear Rahma,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Mohssen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean with unbelievable nice and friendly staff.
Stayed 11 nights in Dec 2023
Response from Hotel Sultania on Feb 16, 2024
Dear Mohssen,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Mohssen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, super clean, This is truly a 5 star hotel.
Stayed 10 nights in Dec 2023
Response from Hotel Sultania on Feb 16, 2024
Dear Mohssen,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Alioune

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel that I would definitely recommend.
Stayed 4 nights in Jan 2024
Response from Hotel Sultania on Feb 9, 2024
Dear Alioune,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2024
Response from Hotel Sultania on Feb 9, 2024
Dear Adrew,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Alioune

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic boutique hotel. Walkable distance to major historic sites. Centrally located. Hassan from the reception was simply exceptional. Shared insights and made valuable recommendations. He made our stay even more enjoyable. A very special thank you to Hassan and the staff. Very friendly.
Stayed 3 nights in Jan 2024
Response from Hotel Sultania on Feb 9, 2024
Dear Alioune,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

ANUPAM

Stayed 3 nights in Jan 2024
Response from Hotel Sultania on Mar 21, 2024
Dear Anupam,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Mustofa

Liked: Cleanliness, amenities
The Hotel touches on the history and culture of sultanate era in Turkey. Hotel is very neat and clean. It has an excellent restaurant on the 4th floor overviewing the great architectural icon of Byzantine era, the Hagia Sofia as well as the historical Bosphorus river. Restaurant's menu will definitely cover everything that you need to eat. Excellent cooking, especially grilled salmon and grilled sea bass with eloquent presentation. The hotel management is praisewothy. The front desk is adorned with Bugra, Mert and Julia. Their respectable treatment with me is unforgettable ever.Bugra and Mert helped me like my own brothers. I found their treatment with other guests was excellent too. I will definitely recommend this hotel to everyone who wants visit Istanbul in any day soon.
Stayed 2 nights in Jan 2024
Response from Hotel Sultania on Jan 23, 2024
Dear Mustofa,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

8/10 Good

Darren

Stayed 2 nights in Jan 2024
Response from Hotel Sultania on Jan 23, 2024
Dear Darren,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Shareena, FARMINGDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefessional, Very accomodative staff. Cozy, comfortable room, gym in lower level. Location excellent- walking distance to haga Sofia mosque, Blue mosque, the tram, a local mosque for daily prayers, short walk to Bosphorus/corniche, short walk to The Bazaar..
Stayed 4 nights in Dec 2023
Response from Hotel Sultania on Jan 4, 2024
Dear Shareena,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Riccardo, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received the room upgrade. I was also surprised with a cake on my birthday. The hotel is near the T1 station and you can walk to many tourist sites. 5/5
Stayed 4 nights in Dec 2023
Response from Hotel Sultania on Jan 4, 2024
Dear Riccardo,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel is close to everything very convenient. Staff are very helpful. Due to the heavy rain our room was a bit leaky (top floor) we were promptly upgraded to a bigger room. Their buffet breakfast is of good quality. We paid €10 a day per person which is very good value. We would highly recommend them.
Stayed 3 nights in Dec 2023
Response from Hotel Sultania on Dec 17, 2023
Dear Lok,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel, in walking distance to all the places you want to visit.
Stayed 4 nights in Dec 2023
Response from Hotel Sultania on Dec 9, 2023
Dear Frederick,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Elisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Made it feel safe and gave fabulous suggestions
Stayed 2 nights in Nov 2023
Response from Hotel Sultania on Dec 1, 2023
Dear Elisha,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Bader

Traveled with partner
Liked: Cleanliness, staff & service
Excellent Location,food is tasty staff are friendly. Room is good but mattresses are not comfortable. I recommend Sultania hotel and we will come back to it 😃
Stayed 2 nights in Nov 2023
Response from Hotel Sultania on Nov 18, 2023
Dear Bader,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff, hard workers, they care a lot.
From start to finish we had a wonderful 4 night stay. Every staff member speaks great english and is warm and welcoming, they all work soo hard, it seems like they do really long shifts, but their service level never drops, the staff make the hotel, i reccommend this hotel 💯. The room was clean, light and spacious, the toiletries were lovely, cosy, comfy bed, the cleaner did a fab job with the room everyday, it looked and smelt wonderful. The breakfast and free afternoon tea were amazing, i loved all the food here, great options to choose from, we are bith vegetarian and ut was just perfect. I recommend the afternoon tea and the menemen for breakfast, just yummy, the porridge was also very good. They know how to make great coffee, i am very fussy with my coffee and had no complaints at all. It was my partner's birthday, the staff booked us a table in the olive rooftop restaurant with a beautiful view of the bosphorus all lit up, very romantic, they also gave him a lovely dessert with a candle in and sang happy birthday to him, soo thoughtful and lovely. We really had a wonderful stay, don't stay anywhere else, this is just perfect. I recommend the olive rooftop restaurant, get a table by the window at night, great food, large portions and great service.
Stayed 4 nights in Nov 2023
Response from Hotel Sultania on Nov 15, 2023
Dear Kelly,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

NITIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Hotel Sultania on Nov 12, 2023
Dear NITIN,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Milad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and this hotel are excellent. I enjoyed the respect they gave us and how they treated us. They always greated us, also they worked on the small things e.g. I'm an Arsenal fan and they talked about the results with me, which makes a difference.
Stayed 9 nights in Nov 2023
Response from Hotel Sultania on Nov 12, 2023
Dear Milad,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and informative hotel staffs are greatly enhance the overall experience of our trip, Their knowledge and willingness to assist make us feel more comfortable and help us to navigate the area more easily.
Stayed 4 nights in Oct 2023
Response from Hotel Sultania on Oct 25, 2023
Dear Jennifer,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Frankie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were amazing. The The property has an amazing location. Its walking distances to most touristic attractions and transportation.
Stayed 3 nights in Oct 2023
Response from Hotel Sultania on Oct 24, 2023
Dear Frankie,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hesitation in recommending
We were booked to stay for 5 nights and were travelling with my parents (in their 80's). I chose this property because of its traditional / authentic decor, because it was a small property and its location, close to many of the highlights of the city. We were not disappointed. The rooms were a good size with tea/coffee making facilities, a sofa, mini-bar, TV etc and shower with rainfall head. It was comfortable and clean. Our air con didn't work well but they looked at it straightaway and offered us the next door room as it couldn't be fixed. The air con in my parents' room got fixed and thereafter worked well. We had requested one twin & one double room & our requests were fulfilled. The breakfast was varied and well presented each day (07:00-11:00). There were a number of hot options available (i.e scrambled egg), fruit, meat/cheese, pastries, fresh bread etc. Service was very good, in fact all hotel staff were extremely polite and attentive at all times, nothing was too much trouble. We ate once in the hotel rooftop restaurant and the food was tasty, if not the best we experienced during our stay. Great for our first night though. The location was excellent - countless restaurants & many shops within walking distance. The nearest tram station was within 5 mins walk which meant we could get about very easily & took the strain off for my parents with all the walking. I wouldn't hesitate to recommend this hotel & would happily return again in the future.
Stayed 5 nights in Oct 2023
Response from Hotel Sultania on Oct 13, 2023
Dear Julie,Thank you for taking the time to write a nice review of our hotelYour feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location, friendly and helpful staff, great breakfast.
Stayed 7 nights in Sep 2023
Response from Hotel Sultania on Oct 10, 2023
Dear our guest,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an amazing location, within walking distances to most touristic attractions and transportation, a lots of places to eat and shop, and staff were AMAZING! Polite, helpful, friendly,
Stayed 2 nights in Oct 2023
Response from Hotel Sultania on Oct 9, 2023
Dear Dora,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Narasimham, Solon

Liked: Cleanliness, staff & service, property conditions & facilities
The courtesy and friendliness of the entire staff started from the moment of check-in all the way to check-out. The rooms were nice sized and well equipped for Europe. The breakfast buffet was excellent. The food and views from the rooftop Olive restaurant were spectacular. The location for tourism is just great for food and shopping. Will certainly recommend heartily.
Response from Hotel Sultania on Oct 5, 2023
Dear Narasimham,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

8/10 Good

Akil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel to stay as its near all the tourist stops and tram. The manager and staff are very welcoming. Deffo would reccomend.
Stayed 4 nights in Sep 2023
Response from Hotel Sultania on Oct 4, 2023
Dear Akil,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sultana
We couldn't fault this hotel great position FABULOUS
Stayed 3 nights in Sep 2023
Response from Hotel Sultania on Oct 4, 2023
Dear Linda,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located within walking distance to major touristic attractions. Staff there are hotel's best asset. From the moment we arrived to the moment we left they made our stay much easy. The provided with information about the area's restaurants, attractions, they helped with transportation. There is one particular employee, named Bugra, who went beyond himself to help us with transportation, he was si polite and attentive, always making sure that we were getting the best arrangements for transportation, very personable and reliable person. We were very happy and satisfied with our stay
Stayed 5 nights in Sep 2023
Response from Hotel Sultania on Sep 30, 2023
Dear Dora,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is absolutely perfectly placed for easy access to all the major tourist sites. No more than a ten minutes walk. Overall the hotel is excellent. Helpful reception staff, lovely room with good facilities (small but useful gym and pool). The only thing that was less than ideal was the cleaning service. The room was spotlessly clean but something was always missing - only one towel, no toilet paper and most unusual fitting a queen sized duvet in a king size cover. It must have taken longer to neatly fold the edges of the duvet to fit than to get the right size. I would happily stay the staining
Stayed 7 nights in Sep 2023
Response from Hotel Sultania on Sep 29, 2023
Dear Stephen,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff were so friendly and helpful. Rooms were clean and a perfect size.
Stayed 4 nights in Sep 2023
Response from Hotel Sultania on Sep 21, 2023
Dear Alan,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Jania, DORAL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff 24 hours. Amazing Spa service.
Stayed 4 nights in Sep 2023
Response from Hotel Sultania on Sep 21, 2023
Dear Jania,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this wonderful hotel - located in the heart of the old town. The location was perfect for being a short walking distance to the major sites. The staff was helpful. The roof top restaurant food was fabulous!
Stayed 2 nights in Sep 2023
Response from Sultania Hotel on Sep 18, 2023
Dear our guest,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Marie-Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with beautiful staff. The room was huge and the bed comfortable. The staff went above and beyond to help us and make us feel special (especially Hasad). The location is perfect for exploring the old town. The breakfast is incredible! So much to choose from and it's all fresh and delicious. Highly recommend Hotel Sultania.
Stayed 1 night in Sep 2023
Response from Hotel Sultania on Sep 13, 2023
Dear Marie-Louise ,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Rhonda D, Des Moines

Traveled with partner
Liked: Staff & service, property conditions & facilities
The location was excellent. The service was exceptional! We highly recommend. Service is more important to us than accommodations.
Stayed 5 nights in Sep 2023
Response from Hotel Sultania on Sep 12, 2023
Dear Rhonda D,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

RAVIKUMAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently (first week of september) stayed at the Sultania hotel. We were blown away by the hospitality, friendliness, resourcefulness and client responsiveness of the staff. We have traveled to more than 50 countries and I can honestly say this hotel was one of the best in terms of our experience and satisfaction. Our particular thanks to the three duty managers Mr. Arafa, Mr. Mesut and Mr. Ahmed for their thoughtful suggestions and help.
Stayed 3 nights in Sep 2023
Response from Hotel Sultania on Sep 11, 2023
Dear Ravikumar,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks lovely hotel and staff..so helpful..thanks
Stayed 6 nights in Aug 2023
Response from Hotel Sultania on Sep 3, 2023
Dear Anthony,Thank you for taking the time to write a nice review of our hotel. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was outstanding, great location, great food and staff I would return
Stayed 3 nights in Aug 2023
Response from Hotel Sultania on Aug 20, 2023
Dear Ronald,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sultania represents the best of Istanbul. The property and service are excellent. The location in the old city makes viewing of all attractions walkable.
Stayed 3 nights in Aug 2023
Response from Hotel Sultania on Aug 16, 2023
Dear BenThank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

4/10 Poor

GREGORY

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is my second time at this hotel. The staff is excellent but our stay was not the best. Our suite didn’t have its AC working properly and we asked them to fix it. And the staff said they fixed it every day but it still wasn’t cooling. I think the property is just old unfortunately.
Stayed 3 nights in Aug 2023
Response from Hotel Sultania on Aug 8, 2023
Dear Gregory,Thank you for taking the time to write a review of our hotel. Your feedback is very important to us as our guest satisfaction is our main priority. First of all, we would like you to know we are deeply sorry for the problem you have faced. Regarding your comment about the air conditioner. Our technical service checked the operation of the air conditioner. The cooling temperature in your room is 17.6 degrees. This is the optimum temperature to completely cool the room and maintain cooling. Perhaps this cooling temperature is not enough for you.We hope that your travel plans would bring you back to Istanbul in future again and give us another chance to welcome you with a pleasure and make sure you well served.Warm regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Hotel Sultania on Aug 8, 2023
Dear Anna,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

8/10 Good

Khawar

Liked: Cleanliness, staff & service
Hotel Sultania Istanbul Review
The hotel location is excellent as all the major historical sites are within reasonable walking distances. There are lots of eating choices all-around the hotel. The staff is very friendly and pleasant to talk to. The rooms are decent but just a caution that their beds are extremely soft with no back support as you completely sink in when you lie on them. We stayed at this hotel for a day and moved out to visit other cities only to return after 16 days for a 3 days stay again at Hotel Sultania. We requested them to keep our extra 2 suitcases in storage till we return to stay at the end of our vacation but were told that the hotel charges €2 per suitcase per day which amounted to €32. We have stayed at our hotels in Istanbul and had left our extra luggage with them but were never charged by those hotels but were told by Hotel Sultania front desk associate that it is their policy. We agreed to pay but were told that they will only accept cash and only cash which made me skeptical of this charge. After we paid the cash they asked we were never given any receipt for it which made us wonder if it was a cash grab and the money was pocketed by the front desk. Apart from this experience the rest of the stay was good.
Stayed 3 nights in Jul 2023
Response from Hotel Sultania on Jul 24, 2023
Dear Khawar,Thank you for taking the time to write a review of our hotel. Your feedback is very important to us as our guest satisfaction is our main priority. Regarding your comment about the storage of your luggage, this service is not included in the room rate and is charged separately. This is a standard procedure and for all guests the same rules, this service is paid only in cash. Guests use this service at their own request and need.We hope that your travel plans would bring you back to Istanbul in future again and give us another chance to welcome you with a pleasure and make sure you well served.Warm regards

10/10 Excellent

TImothy M.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the Old City; walkable to many of the historic sites. Hotel staff were very friendly and helpful. Breakfast buffet was great and had a lot of options to choose from. Room was large and comfortable.
Stayed 3 nights in Jul 2023
Response from Hotel Sultania on Jul 15, 2023
Dear TImothy M.,Thank you for taking the time to write a nice detailed review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,

10/10 Excellent

Jitendra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is very good. All the main attractions were within walking distance. It is very near the tram station. Staff were very good and helpful.
Stayed 5 nights in Jul 2023
Response from Hotel Sultania on Jul 12, 2023
Dear Jitendra,Thank you for taking the time to write a nice review of our hotel.Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips.Warm Regards,