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Reviews of Hotel Sultan's Inn

Hotel Sultan's Inn
Mustafa Pasa Sokak No.40, Kucukayasofya Mh., Sultanahmet, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 124 out of 460 reviews" "
Rating 8 - Good. 208 out of 460 reviews" "
Rating 6 - Okay. 90 out of 460 reviews" "
Rating 4 - Poor. 23 out of 460 reviews" "
Rating 2 - Terrible. 15 out of 460 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Reda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
The bed was like a stone
Stayed 6 nights in Mar 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Perfect location, nice big rooms, polite and helpful staff.
Stayed 3 nights in Mar 2022

8/10 Good

Erfan

Liked: Cleanliness, staff & service
Hotel is ok only problem no left. Early morning car noise.
Stayed 3 nights in Mar 2022

6/10 Okay

Calum

Disliked: Cleanliness, property conditions & facilities
Not good enough
The staff weren't friendly. The room was very dusty and surfaces hadn't been cleaned and I found long hairs on the bathroom floor. After staying here for two nights I stayed at Old City Apart hotel, 10 mins walk away, it was a similar price to what I paid per night for Sultan's Inn. Therefore I conclude that Sultan's Inn was cheap but not cheerful and you can get more for the same price elsewhere.
Stayed 2 nights in Jan 2022
Response from Zeynep Sapci on Feb 4, 2022
Dear Calum, First and foremost thank you for taking time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and follow up accordingly. We hope your next stay at Sultans Inn will be pleasant journey and looking forward to welcoming you back again. Kindly regards

8/10 Good

Syed Kashif Abbas

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2021
Response from Zeynep Sapci on Feb 6, 2022
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards

4/10 Poor

Mohammad

Stayed 3 nights in Aug 2021
Response from Zeynep Sapci on Feb 6, 2022
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards

8/10 Good

Sonia

Liked: Cleanliness, staff & service
It was amazing. The only thing I would complains about was the noise and the bathroom in the room quite small.
Stayed 2 nights in Mar 2020
Response from Zeynep Sapci on Feb 6, 2022
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards

6/10 Okay

Mohamad, Ankara

Liked: Staff & service, amenities
For the price its a good place if you are on budget. Beds and sheets could be more clean little dirty, same as towels. Place is old no elevator. My room had no view. Good thing its quite place hot water and good air conditioning, not smelly rooms bathroom was clean and staff are good not mean.
Stayed 2 nights in Feb 2020
Response from Musta on Feb 12, 2020
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Mustafa GÖKBERK Guest Relation

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was great. The breakfast really needs improvements - never stayed in a hotel before with no fruits or cereals at the breakfast. The hot water in the shower (really needed for the cold weather) was intermittent.
Stayed 5 nights in Dec 2019
Response from N.S. on Jan 5, 2020
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Mustafa GÖKBERK Guest Relation

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location close to major sights, beds could have been more comfortable but still a good choice of hotel considering the price
Stayed 2 nights in Dec 2019
Response from N.S. on Dec 23, 2019
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Nihat Can Sillelioğlu Guset Relation

8/10 Good

Muhammad kemal ariq

Stayed 1 night in Oct 2019

8/10 Good

Raisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from N.S. on Oct 28, 2019
Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Nihat Can Sillelioğlu Guset Relation

8/10 Good

Fairouz, Austria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was fine, the proximity to the tramway is a good point, the neighborhood (sultanahmet) was chic but expensive, breakfast was good but everyday is the same food, the staff are kind, the rooms are small, my overall stay was pleasant.
Stayed 10 nights in Sep 2019
Response from N.S. on Oct 12, 2019
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Nihat Can Sillelioğlu Guset Relation

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Was in a great location with views of the Sea of Marmara and the Bosphorus Straight.Also a rooftop terrace with a great view of the Blue Mosque. A good place to stay if one is on a limited time schedule as I was.
Stayed 2 nights in Oct 2019
Response from N.S. on Oct 9, 2019
Dear Guest, Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Nihat Can Sillelioğlu Guset Relation

10/10 Excellent

Enam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from N.S. on Oct 9, 2019
Thanks a million for your kind review. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received. We will be glad to welcome you again in our hotel. Best Regards Nihat Can Sillelioğlu Guest Relation

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room was dirty and very old. They theb moved us to gradually improving rooms during the stay. Breakfast was of variable quality and the dining area was not kept clean. Staff are nice though.
Stayed 4 nights in Sep 2019
Response from N.S. on Oct 2, 2019
Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future Best Regards

8/10 Good

Verified traveler

We loved this terrace with a view of the Bosphorus. Staff were friendly and helpful. It is very well situated for all the main sites and plenty of places to eat.
Stayed 5 nights in Aug 2019
Response from N.S. on Aug 25, 2019
Thanks a million for your kind review. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received. We will be glad to welcome you again in our hotel. Best Regards Nihat Can Sillelioğlu Guest Relation

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Small but great. I was looking for a safe and comfortable place to stay so this was perfect.
Stayed 1 night in Jul 2019
Response from N.S. on Aug 6, 2019
Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future.

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Central and super value hotel
Perfect location, lovely lobby area and polite helpful staff, nice sized rooms for the price and rooms in excellent condition. Only one negative in the breakfast area the staff insisted on throwing food out of the window to seagulls, hence attracting them to the windows. This was a real nuisance and caused a mess. After guests complained the staff just laughed with contempt and continued. Pity because this otherwise is a super little hotel in a very central but quiet street.
Stayed 2 nights in Jul 2019
Response from N.S. on Jul 14, 2019
Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards Nihat Can Sillelioğlu Guest Relation

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
A charming, small boutique hotel on a quiet street close to the Blue Mosque and Haghia Sophia. Breakfast is provided and can be enjoyed on a covered, sunny terrace overlooking sea of Marmara. There is no lift to your room, but a porter will carry your luggage. Some rooms are small so choose a large one.
Stayed 5 nights in Jun 2019
Response from N.S. on Jul 7, 2019
Thank you very much for taking time to provide your feedback on your recent stay with us. Your feedback is greatly appreciated and will certainly help us improve our business in the future. Best Regards

6/10 Okay

Verified traveler

More clean, and the breakfast is poor, the hotel need a remodelacion, is old faschion
Stayed 15 nights in Mar 2019
Response from Sultans inn Hotel on Apr 12, 2019
Dear Guest , Thank you very much for sharing your opinions with us. We highly consider our guest's suggestions and ideas about our place and we will do our best to improve the points you mentioned. Thank you again! Kind Regards .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Mar 2019
Response from Sultans inn Hotel on Apr 12, 2019
Dear Guest, Thank you very much for sharing your feedback and choosing our hotel for your stay.

10/10 Excellent

manjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like very much
Stayed 5 nights in Mar 2019
Response from Sultan's inn Hotel on Mar 27, 2019
Dear Guest, Thank you for your nice review. We hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Sultan's Inn. Best Regards , Ekrem Canbaz ög Sultan's inn Hotel

6/10 Okay

Verified traveler

Disliked: Staff & service
The property has a good location in Old City. Small rooms, poor breakfast and no elevatior.
Stayed 3 nights in Dec 2018

6/10 Okay

Abu, London

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The hotel is in good position. Just 7 minutes walk from Sultanahmet square. But the room is very tight for 02 persons. The breakfast is pale and very limited options. The hotel has all necessary facilities such as Air-condition, Heating, Hair dryer, Mini freezer, Safe, Electric Ketly etc. But wifi Internet is extremely slow.
Stayed 7 nights in Nov 2018
Response from Hakan Varan on Dec 21, 2018
Dear Guest, Thank you very much for your valuable comments and choosing our hotel for your stay. Please be advised that, we will definetely consider your feedback to improve our service quality. It was a pleasure to welcome you in our hotel, we hope to see you again. Best Regards, Sultan's Inn Hotel

10/10 Excellent

Jonathan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location & rooftop patio! Minutes away from Little Hagia Sophia, Sultanahmet Mosque, Hagia Sophia, so much more. Rooftop patio view of Asia & Bosphorous Strait is amazing!
Stayed 5 nights in Aug 2018

8/10 Good

haroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from Hakan on Oct 6, 2018
Dear Guest, Thank you very much for your evaluation. We hope to see you another time in our hotel. Best Regards, Sultan's Inn Hotel

8/10 Good

Younes

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from hakan on Oct 20, 2018
Dear Guest, Thank you very much for your evaluation. We hope to see you again in our hotel. Best Regards, Sultan's Inn Hotel

8/10 Good

Erman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small room
Room was quite small. But the location was great and price was good when you compare to others...
Stayed 1 night in May 2018
Response from Hakan on Oct 21, 2018
Dear Guest, Thank you very much for your kind review. We hope to see you another time in our hotel. Best Regards, Hotel Sultan's Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Affordable and a nice experience. Rooms are a bit small but overall service and staff concerns were very good.
Stayed 6 nights in Feb 2018
Response from Hakan Varan on Nov 13, 2018
Dear Guest, Thank you very much for your kind comments. We are pleased to read that you enjoyed your stay in our hotel. We hope to welcome you again. Best Regards, Hotel Sultan's Inn hv

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice hotel in good location
Hotel is a bit basic but was clean and has an excellent location. Staff very helpful in making arrangements.
Stayed 1 night in Dec 2017
Response from Tahin Unsal on Jan 23, 2018
Thank you for sharing your ideas with us. We have been also very happy to guest you and we hope to see you again soon in Istanbul. Kind Regards Hotel Sultan's Inn

4/10 Poor

Mimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean, very weak Wi Fi, very poor breakfast,
Bad experience We had to search and move to another hotel.
Stayed 26 nights in Jun 2017

8/10 Good

Belgacem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small nice hotel, good location, and good price

10/10 Excellent

safanah albayat, Baghdad/Iraq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable warm and clean room
It was a nice journey 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁✌🏼️✌🏼😁😁😁✌🏼😁😁😁😁😁✌🏼✌🏼✌🏼😁✌🏼😁✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼✌🏼😁☪☪☪✡✡✡✡✡🇮🇶🇮🇶🇮🇶🇮🇶🇮🇶🇮🇶🇹🇷🇹🇷🇹🇷🇹🇷🇹🇷🇹🇷🇹🇷🇹🇷🇹🇷🇹🇷 🇮🇶🇮🇶🇮🇶🇮🇶🇮🇶📸📸📸📷📷📷

6/10 Okay

just a travelle, b

Tranfer to airport is cheaper just in the corner of the hotel...however is not that bad they charge 50 euros to and from....mt mother is 73 so I do not want a risk...

10/10 Excellent

Ahmed Tauseef, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good!
We have a one night stay only and we did not face anything bad during it.

8/10 Good

Stuart, UK

Liked: Cleanliness, staff & service, room comfort
Good hotel, great location
Great location, less than 5 minutes from the Blue Mosque. Once you know where it is it is so easy to get to but was a bit tricky to find first time though Google Maps kept me right. Nice and quiet too, but there are a few cafes and bars nearby for food. Staff very friendly and helpful. Room was very clean. Breakfast was good, nice selection. Room was clean and comfortable. Bottled water and a couple of cakes in the fridge were a nice touch. Wi-Fi was reliable and had a strong signal. Very pleasant stay. Don't miss Little Hagia Sophia and the Bucoleon Palace, the hotel is right next to them and no-one seemed to go there. Very interesting little sights.

10/10 Excellent

Aline G.

Liked: Cleanliness, staff & service, room comfort
great solo trip
Very nice and small hotel.Very convenient location. Calm neighborhood. Friendly staff. Would go back

10/10 Excellent

tina, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel.
Hotel was everything we needed, close to all attractions and amenities. Would defiantly stay there again.

10/10 Excellent

Katrina F.

Liked: Cleanliness, staff & service, room comfort
Super helpful
Good stay despite minor setback at beginning. I arranged the shuttle/transportation through the hotel's website to pick us up at the airport, but there was a problem with the site, and our reservation was lost. We arrived a little flustered to the hotel. They were apologetic and made sure our return transportation was set up and confirmed for the next day. We only spent one night there because we were on a short layover with our flight to Romania this past February, but it was a pleasant stay. The owner was very helpful with suggestions on what we should see during our stay there and what was nearby. He even walked a little bit with us to give us directions to a hard-to-find restaurant we wanted to try. The rooms are very tiny, so if your idea of vacation is to relax in your hotel room, this is probably not the hotel for you. If you are looking to make the most of your time sightseeing in a short period of time, this is an excellent hotel, especially considering the price and nice staff.

8/10 Good

Din, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy hotel to stay in Istanbul
Friendly and wonderful staff. Try to accommodate to every request. Location of the hotel is near most the tourist attractions in Istanbul. Walkable.

8/10 Good

Eric, Kansas City Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfasts
Breakfast was included, and it was great every single morning! Are electrical outlets really expensive? It would have been nice to have more than one in the room.

10/10 Excellent

Kristine, Jersey, Channel Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, safe area. Takes 5 minutes to walk to Blue mosque, Topkapi etc. I felt safe in general in Istanbul. Fresh breakfast. Very helpful and friendly staff. Room was small but all I needed was place to crash over as I was doing a lot of see sighting and walking around.Room cleaned every day. A lot of different options for dinners and lunches around that area. Excellent metro and tram links. Value for money!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pour condition
Very noisy & not quite at nights very small. Rooms and bad condition all rooms shower bad condition never go back to this hotel sorry

8/10 Good

Sheriff, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for all the Sultanahmet sights!
Good hotel for the price and great location for the historical sites. Good breakfast on the 4th floor, that has an amazing view of the Blue Mosque as well!

10/10 Excellent

Samer, Jerusalem, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel surpassed my expectations!
At first, I didn't expect much from this 3-star hotel. I only booked the double room for myself and my friend who shared the room with me to bunk there as we didn't expect to stay much in the room during the day. As you must know, Istanbul is a vast city and it takes quite a chunk of your time just getting around places. Hence, I didn't expect much from the hotel in terms of comfort or service; however, even though the room was tiny and a bit crammed for two individuals, the room and bathroom were astonishingly clean. When I inspected the room at arrival, I realized that I had hit a bargain by booking at this hotel. The beds were comfortable enough, the fridge was spot clean and the furniture was relatively new. Hot water was always available and central heating was always operated during the night. Breakfast was always fresh and very Mediterranean (i.e. healthy!), with five types of jam to choose from, fresh tea and fresh fruits! The staff were very nice and friendly all the time and were always happy to assist. I would definitely stay at this hotel next time I'm in Istanbul! Recommended!

8/10 Good

Daryl, Platte City, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
We went for winter break. The room was small, but comfortable and clean. The staff is very friendly and helpful. We asked for directions to a few places and they made sure to write it down for us. Even gave us a few tips.

10/10 Excellent

Lestin, Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & cozy, good location and very friendly staff
It's a nice & cozy hotel with good location and friendly staff. We did have a room with a broken central hearing but they helped to change the room smoothly (we were given 2 options with one in another better hotel, since they only had one spare room on that date). Overall we're very happy with this hotel & would recommend to any friend asking for advice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location, staff, breakfast. No elevators.
Very friendly staff. Walkable distance to all Sultanahmet area attractions. Value for money. Although no elevators and tight staircase.