Ratings based on 505 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jul 9, 2017
The front disk busy they do not like completely answer I asked him about the enter net and the room the Ac not work I asked him to bring the tic notion he told me after 15m
Comment from Hotel Management
Jul 12, 2017 by Merve Bulut, Hotel Management
Dear Guest; First of all we would like to thank you for your interested to our hotel. We contacted our front desk manager for this situation. We wish you stay to our hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee

Very convenient - call for shuttle beforehand!

Posted Jun 26, 2017
Excellent staff and quick check-in and check-out. Breakfast was great too. Just make sure the shuttle knows you are coming!
Comment from Hotel Management
Jul 1, 2017 by Merve Bulut, Hotel Management
Dear Guest; Thank you for your kindly comments and rating. Best Regards; Merve Bulut Reservation Executive
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary/Canada

Very good and comfortable hotel

Posted Jun 25, 2017
So far the best airport hotel i have ever stayed. Staff very friendly and helpful.
Comment from Hotel Management
Jul 1, 2017 by Merve Bulut, Hotel Management
Dear Guest; Thank you for your kindly comment. We wish to wait you to our hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from M.M.

Convenient hotel right next to the airport

Posted May 14, 2017
I had a lovely experience. The spa was amazing! I do think however that the hotel is convenient for one-night stays if you are catching a flight from SAW airport the next day. It was really clean, quite and the staff were lovely.
Comment from Hotel Management
May 27, 2017 by Merve Bulut, Hotel Management
Dear Mahar; First of all we would like to thank you for interested to our hotel and your kindly feedback. Merve Bulut Reservation Executive
5 out of 5
by Petr

great airport hotel

Posted Apr 23, 2017 on Hotels
nice place to stay directly at the airport
5 out of 5
by Adam

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
May 25, 2017 by Murat Tosun, Hotel Management
Dear Guest; Many thanks for your rating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tiberias, Israel

Good for overnight stay

Posted Mar 8, 2017
Pros: Free shuttle, tea & coffee facilities & bathroom amenities.
Cons: Better information on booking about the fact of shuttle & how to get it.
Location: Only metres from the airport terminal.
Was a good choice for me, arriving 5.30 in the afternoon & leaving 8.15 next morning. Although very close, you cannot walk to the hotel from the terminal at the moment due to extensive building work & road works, so the free shuttle was very useful. However you need to book it by phone on arrival as there are no signs to indicate its location & airport staff do not seem to know much about it in view of the road works. Hotel itself is very modern, rooms are comfortable & spacious, restaurant is excellent & return shuttle in the morning worked well for me.
Comment from Hotel Management
May 27, 2017 by Merve Bulut, Hotel Management
Dear Guest; First of all we would like to thank you for your interested to our hotel. Due to ongoing International Sabiha Gökçen Airport Metro Station project, pedestrian connection to hotel will be closed as till end of 2018 and there will be no pedastrian access from terminal building to the hotel. Therefore, our Hotel Shuttle Bus will be on your assistance 7/24 during this period. Please share your flight information on your reservation also reach us from following phone numbers and e-mail adress on your arrival. Thank you for your feedback. Best Regards; Merve Bulut Reservation Executive
5 out of 5
by Yu Cheng

Convenient and clean hotel next to airport

Posted Mar 5, 2017 on Hotels
The hotel is just next to the airport - or I shall say it is part of the airport because of the Turkey Airline VIP Lounge is next to it in another building. Superb staff and good breakfast selections. This trip is to have meeting so this hotel is good for it.
Comment from Hotel Management
May 25, 2017 by Murat Tosun, Hotel Management
Dear Guest; Thank you for your kindly comments. Best Regards; Ms.Merve Bulut Reservation Executive
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel. Clean rooms and friendly staff.

Posted Feb 5, 2017
The hotel was nice overall. The only downside is that it is far away from everything, except airport. I would recommend it if you were using it as overnight stay to catch your next flight, but if you have something to do in Istanbul then try to get into closer areas because getting to the hotel from the city is nightmare and very expensive and challenging. Hotel has shuttle bus service which is really convenient and secure. Which takes you to the Airport. And airport is 5 mins walks from the Airport. As a hotel only, it is nice!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from World

Two things were seriously disappointing.

Posted Dec 19, 2016
Pros: Cleanliness, proximity to airport.
Cons: See above
Location: All of Istanbul available ....
1. Restaurant staff were not interested in their customers. Slow service, uncoordinated service. Food poor. 2. Only luke warm water available in morning for shower. Will use them again this week, however, because of their proximity to the airport - and hope for the best. Plan to go to bed hungry rather than use their restaurant.