Reception

Reviews of Istanbul Royal Hotel

4 out of 5
Istanbul Royal Hotel
Mesih Pasa Mh, Laleli Cd No:16, Istanbul, Istanbul

Reviews

6.0
Rating 10 - Excellent. 8 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 14 out of 59 reviews" "
Rating 4 - Poor. 8 out of 59 reviews" "
Rating 2 - Terrible. 14 out of 59 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Gulandom, Mainville

Disliked: Amenities
Very old suits
Stayed 5 nights in Feb 2024

2/10 Terrible

Piotr Szymon

Disliked: Property conditions & facilities
Old hotel
Stayed 3 nights in Oct 2023

8/10 Good

john hamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍
Stayed 9 nights in Oct 2023

10/10 Excellent

Ghida

Business traveler
It was good
Stayed 5 nights in Feb 2023
Response from Erdal on Jun 2, 2023
Thank U:)

8/10 Good

Najla

Liked: Cleanliness, staff & service
The hotel only need refurbishment It will be perfect in every thing
Stayed 4 nights in Apr 2023
Response from Erd on Apr 11, 2023
Thank U..

10/10 Excellent

ELIE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was good
Stayed 6 nights in Mar 2023
Response from Erd on Apr 11, 2023
Thank U..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 9 nights in Mar 2023
Response from Erd on Apr 11, 2023
Thank U..

10/10 Excellent

Farukh

Traveled with group
Liked: Staff & service
Very good
Stayed 11 nights in Apr 2022

8/10 Good

Maitham

Stayed 7 nights in Apr 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like nothing
Stayed 19 nights in Apr 2021
Response from Hotel Staff on May 18, 2021
We also did not like your comment. If you wrote what you do not like about our hotel, we could write you a longer and more constructive answer. You are not even polite to write your name. We didn't like anything of you either.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was good everything was very bad
Stayed 1 night in Apr 2021
Response from Istanbul Royal Hotel Managament on May 5, 2021
It is wrong to even answer this person whose name is unknown and what the comment is made for. Please remove this fake article.

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 6 nights in Apr 2021
Response from Hotel Staff on May 18, 2021
Thank u

6/10 Okay

Diyanah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
For a 4 star hotel, there's no teapot for me to boil the hot water, no bathrobes, no box of facial tissues and not even a complimentary water bottles. Another disappointing fact was that the check-in staff didn't even inform me of the breakfast timings and where the breakfast area located at as well as no registering forms indicating the check-out timings. From a guest perspective, it brought inconvenience to guest as they have to keep calling or coming down to the reception. Expedia needs to communicate with the hotel to update the hotel's amenities as it allows the guest/customers to be fully aware of what is expected in the hotel as the current one in the expedia site was not fully updated and incorrect.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Based on the condition of the room and staff attitude, I checked out of the hotel immediately after checking in.
Stayed 13 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No upgrades.... Had to go across the room to charge phones.. etc.. Elevator old.. stop 6 to 8 inches from and then door opens while still in movement.. Change me room from twin to single bed without my permission... Just aweful... Breafast need upgrade.. Organge juice wasnt orange juice - - very sweet orange water.. I can go on and on but i know this country or hotel will not improved..
Stayed 2 nights in Jul 2019

8/10 Good

Claudiu, Constanta, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, laid out in the commercial area close to metro and means of transport, good price ! Staff Help, plenty of breakfast . Claudiu Liviu - Constanta, Romania
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
I dont love this trip becouse the hotel is very very bad

6/10 Okay

Mohamad Kaed, Beirut

Kilani
Too much problem of W Fy internet

6/10 Okay

Verified traveler

Liked: Staff & service
hotel
My room was next to the lift .it was noisy . During the night lots of guest arrival was not good !! the hotel looks 3 star not 4 . How ever the location was convinient and staff were very nice.

6/10 Okay

Mohamed Kaed, Beirut

M K Kilani
No good Wi-Fi No good Pillows

8/10 Good

love to travel, R.C.Z

Liked: Staff & service, property conditions & facilities
Good value!
Not bad hotel for its price and location. Very close to train station, good value for room and breakfast, overall its good for a short stay a few days of business.

4/10 Poor

Irina, Zurich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Room and especially bathroom are not so clean. Very pure breakfast. For 4 stars hotel it was too bad. To stay 1 night is OK, but not longer.

6/10 Okay

kb, australia

Liked: Room comfort
nice stay though I was disappointed not to have wifi in rooms as it was inconvenient to go to the lobby for internet

8/10 Good

Ronnieg

Liked: Staff & service
Good location, value for money
Booked hotel as a quick getaway. Its value for money with decent facilities, breakfast and polite staff. Supermarket, metro, tramway, tourist attractions - all close-by. The Wi-Fi was a little slower in the room, than the lobby - but nothing to complain about. Overall a positive experience.

6/10 Okay

Rachel HM

Disliked: Cleanliness, staff & service, room comfort
Eh
This hotel is well located, but not a great place to stay for more than a few nights. The beds are hard, the AC does not come on until June 1, the food is not delicious and the staff barely speaks English so it is difficult to ask them for help or recommendations. On the plus side, the hotel is near the metro in Old Town and within walking distance of the Grand Bazaar and if you can stand to sleep with the windows open in a VERY noisy city, the the room is cool enough at night.

4/10 Poor

Anonymous

Disliked: Staff & service
I paid with a 4 start hotel price
I paid with a 4 start hotel price but the room I was given is worse than 2 star. It was extremely noisy. The sound of toilet flush, shower, and tap water running in the next door can be heard like happening in fron of you. The service was poor, where both the Internet access and the air condition do not work. As a matter of fact, the hotel consists of two sections of buildings. The corner section where I stayed is practically worse than a 2 star hotel. Therefore, watch out for the situation that 2 star rooms are sold under the umbrella of 4 star.

8/10 Good

Kamal

Liked: Cleanliness
Hotel is in good location.Good
Hotel is in good location.Good people. A/C is not working properly and we have manage ourself. Suggested to hotel owner to look into the A/C facilities.

8/10 Good

Muhammad

If you are looking for a 4 star
If you are looking for a 4 star hotel, you well be disappointed. The reason is; the corridor is to dark, service is very minim, AC was not working properly/ too hot. Apart from these, it is still a recommended lodge given its good location.

10/10 Excellent

lil

Liked: Cleanliness, staff & service, room comfort
Unbeatable location for the price
hotel was great very close to all of the main tourist attractions staff can speak a variety of different languages friendly people,clean hotel,nice breakfast for an unbeatable price.

2/10 Terrible

Bashar

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hemsk upplevelse
Personalen pratar inte engelska! Kylskåpet fungerar inte, ingen AC, hemsk frukostbuffé! Och väldigt otrevlig personal! De kräver dricks för att hjälpa. Akta er från detta ställe
Stayed 7 nights in Jun 2023
Response from Erdal on Aug 11, 2023
All staff of our hotel speaks English. All rooms of our hotel have air conditioning.Our hotel is 4 stars approved by the Ministry of Tourism. We couldn't find your name in our hotel's records.I think these comments are meant to discredit our hotel.

8/10 Good

Gabriele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo per un breve periodo. Zona ben servita di mezzi pubblici. Decentrata rispetto ai luoghi turistici.
Stayed 8 nights in Apr 2023
Response from Erdal on Jun 2, 2023
Thank U:)

2/10 Terrible

Nuray

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Das schlechteste Hotel, in dem wir je waren: Arrogante Mitarbeter/innen, Zimmer mit sehr alten und beschädigten Einrichtungen, Schimmel im Bad, dürftige und unappetitliche Frühstück von Vorgestern, alte und gefährliche Stromleitungen wie Steckdosen und,und, und!!! Wir hatten für zwei Wochen gebucht, aber konnten nur zwei Tage aushalten!
Response from Erdal on Aug 11, 2023
Disparaging comment about the hotel because they were not refunded.Our hotel is a ministry-approved 4-star hotel. Customer opinion is false.

10/10 Excellent

Erhan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für mich das es sauber war Personal sehr hilfreich Frühstück gut gute Verbindung von hotel überall

8/10 Good

Walid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sängarna obekväma
Stayed 11 nights in Oct 2022

2/10 Terrible

prisca ntumba

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

10/10 Excellent

Dario, Pasto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location
Stayed 9 nights in Nov 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

hassania

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement de l'hotel est bien, mais sinon rien ne va. 0/10
Stayed 5 nights in Aug 2021

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Walid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021
Response from ERDAL on Apr 29, 2021
Thank U :)

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 4 nights in Sep 2020

2/10 Terrible

Osman Salih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle berbat bir otel
Otelde 4 yıldıza dair hiçbir eser yok. Ne konfor ne hizmet ne de kalite adına tek yıldızdan farksız. Berbat bir banyosu; tadına bakmayacağınız ve sınırlı seçenekli kahvaltısıyla deneyiminiz iyice sinir bozucu hale geliyor. Gidip pansiyonda kalın buradan daha iyi.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Je n'ai pas aimé grand chose. Le petit déjeuner était décevant, l'établissement fût un jour il y a fort longtemps très certainement royal... mais c'est un temps que les moins de 50 ans n'ont pas connu. Le personnel est correct.
Stayed 2 nights in Apr 2019

8/10 Good

Semida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien placé, accueil du personnel superbe juste petit déjeuner laisse à désirer
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Я ТУДА БОЛЬШЕ НЕ ПОЕДУ
Очень не понравилось, отель грязный, старый, никакими 4 звездами там и не пахнет. номер маленький, обшарпанный, район очень шумный, спать невозможно, кормят на завтрак очень плохо, есть вообще нечего

6/10 Okay

AMEL

Liked: Staff & service
Disliked: Room comfort
MOYANNEMENT
BON AVEC UN PERSONNEL MOYEN PLUS D EQUIPEMENTS PETIT DEJEUNER MEDIOCRE

2/10 Terrible

Antonio, Milano

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Modesto
Ci ho passato una notte. Dopodiché sono andato in un altro hotel. Sconsiglio. 3 stelle scarse non 4...

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mas o menos