Ratings based on 174 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler from Mülheim an der Ruhr
Great stay, lovely staff, perfect roomPosted Jan 20, 2016
Pros: The location was great but we were really impressed of the detailed beauty of the hotel. The walls, floors, the interior was beautiful.
Cons: Nothing I can think of.
Location: The hotel is perfectly located, you can walk everywhere. You're right in the old town, so there are heaps of shops, restaurants and bars close by.
We arrived early in the morning and were able to check in straight away. We booked an economy room, which was nice but really really small, so we asked for an upgrade and got an beautiful room with ocean view for a little surcharge. We stayed for 3 nights. It happened that we were there when the terror attack happened. Murat, the receptionist, kept us updated about what's going on and if it's safe to go out. All staff was very nice and friendly and answered all of our questions at any time. The breakfast was really nice, typical Turkish and a great variety, bread, fresh potatoes, salad, cheese, cornflakes, sweets etc. The location was perfect, it just takes 3 min to get to Sultanahmet Square. Nearby you find supermarkets and restaurants and bars. Overall we had a great stay at Kaftan Hotel. It's a beautiful, modern and authentic hotel in a perfect location.
for Personal Eventby Robert from Montréal
Posted Oct 29, 2015 on Hotels
L'entrée de l'hôtel est dangereuse, les marches très élevées. Pas de salon agréable pour passer quelques heures relaxantes. Petit-déjeuners impressionnants et bons. Espace un peu restreint mais endroit calme, sans bruit, peu de traffic de voitures. Prix légèrement plus élevé que d'autres hôtels avec plus d'espace et de commodités. Mais en général, bon accueuil.
for Familiesby A verified traveler
Excelente!Posted Oct 28, 2015 on Hotels
Excelente hotel en todos los aspectos. Personal muy amable y dispuesto a ayudar en lo que necesites, las habitaciones pequeñas pero cómodas y muy limpias, el desayuno en la terraza tipo buffet variado y completo, disponibilidad las 24 horas de te y café gratis, te brindan asesoría turistica y servicio de transporte desde el aeropuerto. La ubicación del hotel es lo mejor, cerca de la Mezquita Azul, de Ayasofya y del Palacio Topkapi. Lo recomiendo 100%. Si regreso a Estambul me quedaría en este hotel sin dudarlo. Gracias!
for Everyoneby A verified traveler from England
Stay at the Kaftan hotelPosted Sep 29, 2015
I absolutely loved staying at the Kaftan hotel during my stay in Istanbul. The staff were very warm and friendly and made me feel very much at home. 5 star service and I would recommend it to everybody.
for Getaway With Friendsby Ben
Posted Sep 24, 2015 on Hotels
for Couplesby Natalia
Posted Sep 19, 2015 on Hotels
for Personal Eventby albeno from Paso Robles
Best Value in SultanhametPosted Sep 11, 2015 on Hotels
Very clean and a staff trying very hard to please.
for Couplesby Hasan from New york
Nice cozy home away from home!Posted Sep 2, 2015 on Hotels
We enjoyed staying in Kaftan. Booked erroneously for two days online for a reasonable (Discounted) price then found out had to stay one more day. Dear Murat was not that friendly to accommodate us with the same rate and were forced to cough up a regular rate which was much higher. There was construction going on and constant banging on our head. Was told nothing can be done about that. It will be unfair if we do not mention about how fantastic the continental breakfast was. It was awesome and rest of the staff was friendly and gracious. Overall it was definitely a worthwhile place to stay. Will do it again and recommend any one who visits Istanbul.
for Business Travelersby Ahmet from Landskrona
Perfekt platsPosted Aug 30, 2015 on Hotels
Mycket trevlig personal och hjälpsam personal! Lite för liten rum men man ska inte kräva mer för den lilla pengen!
for Familiesby John from Maryland
Good for the pricePosted Aug 19, 2015 on Hotels
Staff was very nice and helpful. The hotel is very well located specially for a first visit to Istambul, when Sultanhamed is a great neighborhood to stay. Breakfast at the hotel was good. Family rooms are in the basement, I rather had been upstairs. There is only a couple of small windows up in the wall, no views of the street from the basement and the air is a little stuffy. Air conditioning was very good in the room though. Overall the hotel honored our expectations of a modestly priced place in order to have some more money for the other travel expenses.