Ratings based on 45 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from USA

Terrible at reception. 100% NOT recomended

Posted Oct 17, 2015
Pros: Breakfast is good
Cons: Internet very slow in rooms, personel very unfriendly except for bellboys.
Location: Location is good near taksim square
There is no will from the receptionist to give you a good service or at least reasonable service. Not at arrival, not anytime. Completely dissapointed. For that amoount of money paid you can get a way better hotel in the same area. I was there for a conference 4 days and got to see other hotels where some of my friends stayed. I personaly had a very bad experience on this hotel. I usauly give 4 to 5 to hotels I stay. Not to this one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Taksim

Posted Apr 2, 2015
Nice hotel near Taksim Square, very clean and good Hotel for every one to stay.
Comment from Hotel Management
Jul 22, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. Your comments are very valuable to us as this is the only way to improve our standarts and provide our guests with a better service. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience,and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Huner KARTAL Guest Relation Manager
2 out of 5
by A verified traveler

Old hotel with small rooms at the centre of city

Posted Mar 27, 2015
Staff are very helpful Rooms are clean No facilities (pool, gym, sauna ...etc) Breakfast is good but same everyday Price is expensive Generally the hotel is overrated it's worth 3 stars max
Comment from Hotel Management
Mar 30, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It was a pleasure to accommodate you with Konak Hotel hospitality. Please kindly be informed that, your advices and notices will be shared with the concerned department managers directly and will be taken an action. Thank you one more time for yur kind interest and hope you will come back and visit us soon. Sincerely, Huner KARTAL Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
very good hotel for family. very near from taksim square a heart of istanbul
Comment from Hotel Management
Mar 23, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It’s great to hear that, you have enjoyed with your stay. We are looking forward to accommodate you with Konak Hotel hospitality for the next time. Sincerely, Huner KARTAL Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from australia melbourne

Great boutique turkish hotel

Posted Mar 10, 2015
Pros: Location
Cons: Staff require a it more education on being a porter but they do try.
Location: Close to istiklal caddies Mecca to food and variety of shops. Close to public transports. Close to nisastasi the high end of luxury and ortakoy restua
Great service, friendly staff, fantastic location short walk to Istiklal caddies and shopping Mecca of food and anything. Close to metro, tunnel and trams. Rooms are clean and fresh everyday. Great friendly staff ! Great variety of breakfast buffet. Highly recommend it to anyone wanting to stay on the European side of Istanbul where the rates are half of the price compared to a brand name hotel!
Comment from Hotel Management
Jul 22, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. I can not thank you enough for taking the time to write about your stay. Your comments are very valuable to us as this is the only way to improve our standarts and provide our guests with a better service. We work very hard to exceed the expectations of our guests and our hearts fill with joy when we see happy faces or read comments such as this one. Thank you once again for taking the time to post this review and hope you come back and visit us again soon.. Sincerely, Huner KARTAL Guest Relation Manager
3 out of 5
Recommended
for Couples
by A verified traveler from Singapore

Great location

Posted Sep 12, 2014
Pros: Nice location and staff
Cons: Welcome drink.
Location: Five mins walk towards your right from the hotel is the Taksim. We had nice Kebas there, shopping along the street and end with the turkish delight.
Very near to Taksim Square where you can find great food, turkish delight and a long street of shopping. Nice staff.
Comment from Hotel Management
Mar 21, 2015 by Okan, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It’s great to hear that, you have enjoyed with you stay. We are looking forward to accommodate you with Konak Hotel hospitality for the next time. Sincerely, Okan Vuruskaner Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2014
I enjoyed my stay there. Breakfast was quite nice. Room is a bit small but it seems other hotels in Europe also have smaller rooms than American hotels.
Comment from Hotel Management
Mar 21, 2015 by Okan, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It’s great to hear that, you have enjoyed with you stay. We are looking forward to accommodate you with Konak Hotel hospitality for the next time. Sincerely, Okan Vuruskaner Front Office Manager
3 out of 5
Recommended
for Everyone
by R from Calgary, Alberta

KonaK Hotel

Posted Jun 2, 2014
Pros: Free wifi. Generally helpful staff.
Cons: Breakfast was extra, but pretty awful.
Location: Taksim Square and Convention Centre are close within easy walking distance.
Close to Taksim Square and Convention Centre. The hotel was comfortable, without being excellent. I booked a superior room, but it was small, so I can't imagine what an ordinary one would be like.
Comment from Hotel Management
Jan 3, 2015 by Cengiz Akcay, Hotel Management
Dear Valued Guest, First of all, we would like to thank you for your staying at Konak Hotel and shared your advices with us. Please kindly be informed that, your review has been shared with our concerned department managers. Your review will be saved and evaluated as very important advices in order to improve our service standards. We hope to accommodate you with our improved service quality and Konak Hotel hospitality for the nex time. Sincerely,
2 out of 5
by A verified traveler from Seattle, WA USA

Close to the conference center...that's it!

Posted May 8, 2014
Although the location was convenient, the room smelled of smoke and the air conditioner was not working. When we reported these issues, they said we could move rooms the following day but by then we'd managed to air out the room and just 'get used to it'. The air conditioner, we were told, was not yet "turned on" because "even though it is very warm outside May is still our springtime"!?!? So, we either had the balcony doors open for air or we sweated the night away. The street noise was quite loud so neither option was good. That said, the shower was nice and the breakfast adequate. For the price you should be able to find a more suitable place to stay.
Comment from Hotel Management
Mar 21, 2015 by Okan, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It was a pleasure to accommodate you with Konak Hotel hospitality. Please kindly be informed that, your advices and notices will be shared with the concerned department managers directly and will be taken an action. Thank you one more time for yur kind interest and hope you will come back and visit us soon. Sincerely, Okan Vuruskaner Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2013
Pros: The location was good for the conference centre and also Taksim Sq
Comment from Hotel Management
Mar 21, 2015 by Okan, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It’s great to hear that, you have enjoyed with you stay. We are looking forward to accommodate you with Konak Hotel hospitality for the next time. Sincerely, Okan Vuruskaner Front Office Manager