This hotel is CLOSED - Do not book here!
Posted May 5, 2015 on Hotels
I made a booking via hotels.com, which was confirmed, and arrived at the hotel on May 1, 2015 to check in. Imagine my surprise to find a boarded up and locked building with nobody staffing it. The storekeeper across the street confirmed that the hotel has been closed, maybe for renovations, with no known date of reopening.
Shame on you, hotels.com for listing available rooms at a facility that is not even open! Please remove this from your listings. Please also provide a viable option for your customers to contact your customer service team to report serious issues like this.