Ratings based on 110 Verified Reviews

4.1 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by morteza from London

Cleanliness of the room was bad, Breakfast 3*

Posted Mar 15, 2016 on Hotels
My superior room was so dirty dust on the floor everywher stains on the tables everywhere it seems like cleaning means only bed dressing in this hotel and no vacume no table cleaning, breakfast was another thing that disappointed me I never been in a five star hotel that dont serve omlet even four star hotels do this when I adked they told me I have to pay extra !! The breakfast was so basic like a three star hotel
2 out of 5
by Hussein

This traveler left a rating score only Posted Mar 15, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasing

Posted Mar 3, 2016
It's nice Hotel Next to Taksim Park and istiklal st. , I enjoyed my stay there as the room condition, cleanliness, and friendly of the staff are pleasing.
4 out of 5
by Said seina from australia

good for business

Posted Jan 21, 2016 on Hotels
very friendly staff, the beds are very comfortable and also the business rooms are so useful,
Comment from Hotel Management
Apr 2, 2016 by Dogan Tengizman, Hotel Management
Dear Esteemed Guest, Thank you for choosing Marti Istanbul Hotel during your recent trip and sharing your valuable comments about your stay with us. We are pleased to hear that overall you enjoyed your stay and we aim to delight and provide our guests with the highest standards of service and hospitality at all times. We constantly train our staff members and follow industry trends in order to improve our service level. We look forward to welcoming you back again at Marti Istanbul in the near future. Kind Regards, Guest Relations Manager Dogan Tengizman
4 out of 5
Recommended
for Getaway With Friends
by Armelle C.

A all comfort luxury hotel near Taksim Square

Posted Jan 6, 2016 on Orbitz
If you are looking for a modern all comfort luxury hotel near Taksim Square in the modern European side, look no further. This hotel was very good, but we enjoyed the location less. During our week stay in Istanbul, we decided to share our lodging between two different hotels in two different areas to get a better feel of what it felt to be in Istanbul. We spent the first 4 days in the Sultanahmet District of Istanbul for a quite different experience. We enjoyed staying in the old city better. If we had to stay in the more more European side again, we will probably stay closer to the Galata Tower, more centrally located. That said, there is plenty to see and do near Taksim Square. The room (we were upgraded to a Superior Room) was very spacious with large modern bathroom. I will rate it more like a 4-4/1/2 stars then 5 stars but it had all comforts and amenities you may need. The free internet was very fast in the room. The service was uneven. Some staff were great, other non-smiling at all. We felt very safe as there is a security gate to let car enter, a weapon detector once you enter and you can only use the elevator if you have a room key. Great bed. Stayed December 2015
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2015
السلام عليكم اود ان انوه هنا انني لم اتمكن من القيام برحلتي الي استطنبول ولم استممتع بالاقامه في الاوتيل وذلك بسببب حادث وقع لي لم اتمكن من ركوب الطياره وقد تم الأتصال بكم وابلاغكم بذللك حتي لا بتم خصم قيمه الاقامه اول علي الاقل خصم اول ليله منه الا اننا لم نتلقي منكم اي تعاون بسبب تللك الظروف الطارئه وتم خصم المبلغ كامل ولم يتم مراعات الظروف الصحيه ومراعات اننا عملاء لديكم وعليه يرجي النظر في امكانيه استرجاع المبلغ مع الشكر
Comment from Hotel Management
Oct 26, 2015 by Yilan, Hotel Management
Dear Esteemed Guest, Thank you for choosing Marti Istanbul Hotel during your recent trip and sharing your valuable comments about your stay with us.We are pleased to hear that overall you enjoyed your stay and we aim to delight and provide our guests with the highest standards of service and hospitality at all times. Kind Regards, Guest Relations Manager Dogan Tengizman
2 out of 5
by A verified traveler from R.C.Z

Nice facilities but not clean

Posted Oct 22, 2015
Listen to the reviews of the people that have been to this place because they are not lying. Its a nice hotel but they are not clean at all. Dirty rugs, they dont change towels, dont pick up the used cups and plates. Sorry but for a five star hotel someone has to do some caring! I wont be going back.
Comment from Hotel Management
Oct 26, 2015 by Yilan, Hotel Management
Dear Esteemed Guest, Thank you for choosing Marti Istanbul Hotel for your recent stay in Istanbul. We are pleased that you have chosen our hotel during your visit to Istanbul and equally dismayed that your stay was less than satisfactory. We have discussed the matter with our management team and we agree with you that we should improve our level of service and train the personal.
3 out of 5
by KARIM from Toronto, Canada

Marti Hotel Istanbul - review Oct 2015

Posted Oct 16, 2015 on Hotels
WiFi was not working in the room at all! You had to go to the lobby to get a slow signal! The weather had turned cold in Istanbul but the hotel could not turn on the heating! Room was freezing! Overall, this hotel is a 4* - definitelY NOT a 5*!!!!
Comment from Hotel Management
Feb 20, 2016 by Dogan Tengizman, Hotel Management
Dear Esteemed Guest, Thank you for choosing Marti Istanbul Hotel during your recent trip and sharing your valuable comments about your stay with us. We are pleased to hear that overall you enjoyed your stay and we aim to delight and provide our guests with the highest standards of service and hospitality at all times. We constantly train our staff members and follow industry trends in order to improve our service level. We look forward to welcoming you back again at Marti Istanbul in the near future. Kind Regards, Guest Relations Manager Dogan Tengizman
4 out of 5
by ZHEN from Shenzhen, China

good situation

Posted Oct 14, 2015 on Hotels
very near the shuttle bus stop from Ataturk airport to Taksim,bedding can see some stains on it,reception is kind and can help to keep luggages even you checked out. the equipments in room are little old.
Comment from Hotel Management
Dec 26, 2015 by Dogan Tengizman, Hotel Management
Dear Our Guest, Thank you for posting your comment on Expedia. We were very happy to read your review and glad that we could contribute to making your trip to Marti Istanbul Hotel a great experience. We look forward to welcome you in our hotel again. Best Regards, Dogan Tengizman Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from HK

Posted Sep 27, 2015
Nice hotel, reception staff not friendly, we arrived early on the day and weren't given an indication on when our room would be ready. After an hour they told us it would take another 3. Not very organised though we had mentioned we would be checking in early. The room was nice, bed sheets and cover were worn out. Duvet was too small for a king sized bed. Breakfast was great, lots of selection including Turkish food. Lobby area was nice. Good location, minutes from Taksim and lots of nice restaurants and mini marts.
Comment from Hotel Management
Oct 26, 2015 by Yilan, Hotel Management
Dear Our Guest, Thank you for posting your comment on Expedia. We were very happy to read your review and glad that we could contribute to making your trip to Marti Istanbul Hotel a great experience. We look forward to welcome you in our hotel again. Best Regards, Dogan Tengizman Guest Relations Manager