Ratings based on 90 Verified Reviews

4.1 out of 5
79% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Dean from Buckinghamshire, England

Ambitious 3star

Posted Oct 21, 2015 on Hotels
The hotel unfortunately is located or rather has a very unattractive alley way entrance. The art decor is amazing and even has a small swimming pool or a place to dip after the sauna, for which you have to tell a member of staff to swtich it on, there were one or two helpful member of stuff, language is a huge barrier as only two people managed to speak English. Staff training, customer service is probably an unfamiliar territory. There is so much potential, it would be a great stay for young adventerous couples for the price you pay, through hotrl.com i got great bargsin. Food was superb, breskfadt included with plenty of options. Small bar neefs more seating space to relax. For business i would stay again as it was close to destination otherwise i would give it a miss, because things like having an iron or the safe being so low in the wardrobe was a head rush i could avoid! They do need to improve and when they do it will be great place to stay.
5 out of 5
by Jibid Cicekci from Los Angeles

Beautiful rooms

Posted Aug 9, 2014 on Hotels
The staff were very nice and helpful. I had a bad experience in one of the other hotels in this chain, but the supervisor, Mr. Berk contacted me right away and resolved the problem. He took his time to make sure I was satisfied with my stay, so I was very impressed with his management skills, which were above and beyond. I would definitely recommend this place to my friends and would definitely stay here myself. The room was clean, beautifully decorated, and the location is in a nice area of Istanbul, close to shopping and night life.
3 out of 5
Recommended
for Everyone
by Old Leaf from Manchester

Great Location next to metro.

Posted Jun 3, 2014
Next to Metro and plenty food outlet nearby. Good service and rooms are comfortable.
5 out of 5
by A verified traveler

Nice as usual

Posted May 23, 2014 on Hotels
I already stayed here more then 3 times. Is quite good place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2014
.... ... best hotel best personal best communucation
5 out of 5
by Neil from Australia - VIC - Regional VIC

Posted May 4, 2014 on Wotif
Pros: Spacious rooms, big bathroom, helpful staff
Cons: A bit far out from the "touristy" area.
Location: Near transport
Facilities: Above average; Value: Economical; Service: Go the extra mile; Cleanliness: Pristine; Public transport is close by, and not long to wait for a train
4 out of 5
by Neil from Australia - VIC - Regional VIC

Posted May 1, 2014 on Wotif
Pros: Nice big rooms, comfortable beds, staff are great
Cons: A bit too far from the old city, a 25 minute train and tram ride to the main touristy attractions
Location: Near transport
Facilities: Distinctive; Value: Economical; Service: Professional; Cleanliness: Beautiful; Plenty of shops around for meals, but don't expect anything too fancy
4 out of 5
by Chris from Netherlands

Posted Apr 25, 2014 on Wotif
Pros: Spacious and unique room
Cons: Personally felt looked down by staff at time of check in and had a demanding baggage boy who wanted a large tip for carrying carry on bags
Location: Close to Metro
Facilities: Nice ; Service: Really disappointed;
5 out of 5
by A verified traveler

Comfortable and friendly

Posted Apr 17, 2014 on Hotels
Good hotel as always.
2 out of 5
by FARIBORZ

This traveler left a rating score only Posted Apr 1, 2014 on Hotels