Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
66% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Hidd, Bahrain

Best location

Posted Oct 26, 2016
This hotel has one of the best location in Taksim, very easy to find and in the middle of the square. The staf is friendly but the main problem is that the furniture is old, which look unclean and dirty. The management need to take this point in consider because no one would like to sit in a dirty room. The carpets and bed sheets need to be changed immediately.
1 out of 5
by A verified traveler

Nie wieder so dreckig

Posted Oct 11, 2016
Bilder ein Traum auf der Seite das Hotel ein Horror.
Comment from Hotel Management
Oct 14, 2016 by Natali, Hotel Management
Dear Guest, Thank you for choosing Ottoman Palace for your recent stay in Istanbul. We are pleased that you have chosen our hotel during your visit to Istanbul and equally dismayed that your stay was less that satisfactory. We have informed the matter with your management team.Please accept our sincer apologies and we look forward to welcoming you to Ottoman Palace and Istanbul. Best Regards, Natali K.Boyaciyan Reservation Supervisor
2 out of 5
by A verified traveler from Bahrain

Great location but old and unclean hotel

Posted Sep 19, 2016
The photos in the website is totally different, the room was not clean, u can see the dust in the corners, the carpet was dirty, no tissues in the toilet!! I was disappointed when i saw the hotel it's totally different than what i saw in the website!! The only advantage of this hotel is the location, it's in Taksim Square and too close to the metro station. The hotel's shuttle driver was so kind and friendly.. Ramadan was the best person in this whole experience of this hotel!
Comment from Hotel Management
Sep 21, 2016 by Natali K.Boyaciyan Reservation and Guest Relations, Hotel Management
Dear Mr. Ameera, Thank you for choosing Ottoman Palace for your recent stay in Istanbul. We are pleased that you have chosen our hotel during your visit to Istanbul and equally dismayed that your stay was less that satisfactory. We have informed the matter with your management team(please rest assured that we have taken steps to prevent these issues from reoccurring. Please accept our sincer apologies and we look foward to welcoming you to Ottoman Palace and Istanbul. Natali K.Boyaciyan Reservation and Guest Relations Supervisor
4 out of 5
by A verified traveler

its really awesome experience

Posted Aug 4, 2016
its awesome hotel situated in taksim square near by metro bus and tuorist busy area and the breakfast is very good
Comment from Hotel Management
by Natali, Hotel Management
Dear Gues, On be half of the entire Ottoman Palace staff,I would like to thank you for choosing to spend your vacation with us. We appreciated to your positve feedback about our hotel and we are glad to hear that you enjoy your stay in our hotel. We hope to welcome you again in the near future. Best Regards,
5 out of 5
by A verified traveler from lebanon

Perfect hotel

Posted Jun 24, 2016
Perfect hotel and very well recommended. Location is fantastic !
Comment from Hotel Management
by Natali, Hotel Management
Dear Guest, On be half of the entire Ottoman Palace staff,I would like to thank you for choosing to spend your vacation with us. We appreciated to your positve feedback about our hotel and we are glad to hear that you enjoy your stay in our hotel. We hope to welcome you again in the near future. Best Regards,
3 out of 5
by Berhan from BP, Malaysia

Good hotel but poor online customer service

Posted Jun 7, 2016 on Hotels
Good hotel and breakfast with excellent location right on the dot in the center of. the infamous Taksim Square in Istanbul. However, due to Hotels' poor customer service over the phone on the part of of Hotels I got the wrong type of accomodation. I asked for a 4-star room but upon checking in I was given a no-view budget type room - no wonder the initial price was cheap at about RM200 per night. So I had to upgrade with extra cost @ US$55 per night. for the type of room I wanted. Other than that Ottoman Palace Taksim Square was great.
1 out of 5
by A verified traveler from Bahrain

Not a 4 star hotel

Posted Mar 10, 2016
Locations of the hotel is amazing but the hotel is very old and its in a very bad condition. Definitely need a huge renovation
4 out of 5
by john from Qatar

Posted Feb 15, 2016 on Hotels
The location is great. The staffs are friendly. The towels, sheets and linens are ok. My only complain is that I have to ask them to fix the door lock but overall, considering the price and location, it's a great deal.
4 out of 5
by Mehmet from Antalya

Posted Feb 14, 2016 on Hotels
Konum olarak çok iyi
3 out of 5
by A verified traveler from k

Posted Dec 16, 2015
Locatie is super,centraal op taksimplein,alleen de kamers aan de voorzijde is zee lawaairig.op verzoek heb ik gelijk een andere kamer gekregen.Personeel is zeer profesionneel en behulpzaam.