Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Tom from Stockholm

Great place in a great city

Posted May 9, 2016 on Hotels
Fantastiskt hotel och museum i ett med en modern spaanläggning!
Comment from Hotel Management
Jul 16, 2016 by Mehmet, Hotel Management
Dear Guest, Thank you for taking time to share your valuable feedback especially regarding our SPA. We very much look forward to many opportunities to host you in the future. With warm regards, Mehmet Kasdan Front Office
5 out of 5
by A verified traveler

The finest hotel in Istanbul.

Posted May 7, 2016
The staff and the service they provided was excellent. The hotel has charm and is an icon that lives up to its reputation.
Comment from Hotel Management
May 11, 2016 by Mehmet Kasdan, Hotel Management
Dear Valuable Guest, Thank you very much for your kind review regarding your recent stay at our hotel. We hope to welcome back you soon for your next visit to Istanbul. Best regards, Mehmet Kasdan Front Office
5 out of 5
by A verified traveler from jp

One of best in Istanbul except for bath.

Posted Apr 17, 2016
Price and service balance definitely best. But water always come of orange! Much rust in bathtub!
Comment from Hotel Management
Apr 22, 2016 by mehmet kasdan, Hotel Management
Dear Valued Guest, Thank you very much for your kind feedback regarding your recent stay with us. Please rest assured that all the pointed incidents (like orange colour water and rusty bathtub) are duly noted and we will promptly look into the problems you underlined. We very much appreciate your comments as such feedback give us the opportunity to recognize the areas that need improvement on our side. With hopes to welcoming you back to Pera Palace Hotel,Jumeirah very soon. Kind regards, Pera Palace Hotel,Jumeirah Management Team.
5 out of 5
by A verified traveler from Zurich

A real gem - a beautifully refurbished hotel

Posted Apr 11, 2016
Pros: Everything
Cons: Very little......maybe more than just BBC News 24 channel if I am being really picky.
Location: Very close to Taksim Square (2 minute walk but you hear nothing) so perfect for everything.
Great from the beginning to end - wonderful hotel, staff and a perfect place to base yourself in Istanbul.
Comment from Hotel Management
Apr 14, 2016 by Mehmet Kasdan, Hotel Management
Dear Guest, Thank you very much for taking the time to share your invaluable feedback with us.We were very happy to read that you have enjoyed your stay. We very much appreciate your positive feedback regarding our staff and the location. We would like to thank you once more for your elaborate review and do hope to welcome you back in the future Kindest regards, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by A verified traveler

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you very much for taking time to share your experience with us. We certainly look forward to welcoming you back many more times at your home away from home. All the best, Pera Palace Hotel,Jumeirah Management
5 out of 5
by Geir from Norway

Clean room! good gym facility .

Posted Apr 10, 2016 on Hotels
Good service!, however some of the front desk personal were a bit too serious, i was missing the smile at all times!!!
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you very much for sharing your experience with us and we truly appreciate your most positive feedback.It is always a great pleasure to receive special acknowledgment of our team and service. We were alarmed to read about your remarks regarding our front desk staff as well. Thank you very much again for your feedback. All the best wishes until we meet again, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by Sandra from Buenos aíres

Hermosisimo lugar

Posted Apr 7, 2016 on Hotels
Espectacular
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you for taking your time and sharing your experience with us. We do hope to welcome you back for a cosier experience with us and would like to thank you very much again for your feedback. Warmest regards, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by Cristina from Monterrey

Hotel histórico maravilloso

Posted Apr 5, 2016 on Hotels
Excelente dimensión de la habitación
Comment from Hotel Management
Jun 18, 2016
Dear Guest, It was truly wonderful receiving your heartfelt review.Thank you very much for your endorsement of our historical hotel. We very much look forward to host you again in the future. Warm regards, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by A verified traveler from Darmstadt

Hotel in optimaler Lage

Posted Apr 1, 2016
Pros: alles
Cons: nein
Location: shoppen, Restaurants, Kneipen
das Hotel liegt in der Altstadt, viele Sehenswürdigkeiten sind zu Fuß oder mit dem Taxi erreichbar, sehr hilfsbereites Hotelpersonal
Comment from Hotel Management
Apr 14, 2016 by Mehmet Kasdan, Hotel Management
Dear Guest, Thank you for taking your time and sharing your experience with us. We were pleased to read that you overall enjoyed your stay with us, especially the location of the hotel and hotel staff. We always strive to exceed our guests’ expectations and make their experience memorable and special and we hope we will have the pleasure to welcome you back and restore your faith in the Pera Palace Hotel Jumeirah. Warmest regards, Pera Palace Hotel,Jumeirah Management.
4 out of 5
by A verified traveler

Klassisk pärla med guldläge

Posted Mar 31, 2016 on Hotels
Pera Palas är en klassiker som man inte får missa. Vårt rum vette mot gatan vilket under fredag- och lördagar innebär högljudd musik från baren mittemot. Balkongfönstrena är tunna och både ljud och kyla sipprar in. Hotellet är vanligt för högtider, bara under våra 4 nätter var det bröllop eller andra bjudningar 3 kvällar av 4. Ljud nerifrån kommer upp till rummen. Om man inte är på rummen så mycket gör det ingenting. I övrigt är hotellet i sig fantastiskt, madrasserna får högst betyg! Som tidigare Istanbulbo valde jag hotellet både för sin historik men också för dess närhet till historiska halvön (enkelt med lokal transport) eller till övriga relevanta stadsdelar/attraktioner.
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you very much for sharing your experience with us and we truly appreciate your positive&negative feedback. Your feedback regarding certain areas of improvement about noisy coming from outside&inside have been duly noted and rest assured that we recognize your input as an opportunity to reassess our services at all levels. We do hope to welcome you back for a cosier experience with us and would like to thank you very much again for your invaluable feedback. Best regards, Pera Palace Hotel,Jumeirah Management