Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Geir from Norway

Clean room! good gym facility .

Posted Apr 10, 2016 on Hotels
Good service!, however some of the front desk personal were a bit too serious, i was missing the smile at all times!!!
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you very much for sharing your experience with us and we truly appreciate your most positive feedback.It is always a great pleasure to receive special acknowledgment of our team and service. We were alarmed to read about your remarks regarding our front desk staff as well. Thank you very much again for your feedback. All the best wishes until we meet again, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by Sandra from Buenos aíres

Hermosisimo lugar

Posted Apr 7, 2016 on Hotels
Espectacular
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you for taking your time and sharing your experience with us. We do hope to welcome you back for a cosier experience with us and would like to thank you very much again for your feedback. Warmest regards, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by Cristina from Monterrey

Hotel histórico maravilloso

Posted Apr 5, 2016 on Hotels
Excelente dimensión de la habitación
Comment from Hotel Management
Jun 18, 2016
Dear Guest, It was truly wonderful receiving your heartfelt review.Thank you very much for your endorsement of our historical hotel. We very much look forward to host you again in the future. Warm regards, Pera Palace Hotel,Jumeirah Management.
5 out of 5
by A verified traveler from Darmstadt

Hotel in optimaler Lage

Posted Apr 1, 2016
Pros: alles
Cons: nein
Location: shoppen, Restaurants, Kneipen
das Hotel liegt in der Altstadt, viele Sehenswürdigkeiten sind zu Fuß oder mit dem Taxi erreichbar, sehr hilfsbereites Hotelpersonal
Comment from Hotel Management
Apr 14, 2016 by Mehmet Kasdan, Hotel Management
Dear Guest, Thank you for taking your time and sharing your experience with us. We were pleased to read that you overall enjoyed your stay with us, especially the location of the hotel and hotel staff. We always strive to exceed our guests’ expectations and make their experience memorable and special and we hope we will have the pleasure to welcome you back and restore your faith in the Pera Palace Hotel Jumeirah. Warmest regards, Pera Palace Hotel,Jumeirah Management.
4 out of 5
by A verified traveler

Klassisk pärla med guldläge

Posted Mar 31, 2016 on Hotels
Pera Palas är en klassiker som man inte får missa. Vårt rum vette mot gatan vilket under fredag- och lördagar innebär högljudd musik från baren mittemot. Balkongfönstrena är tunna och både ljud och kyla sipprar in. Hotellet är vanligt för högtider, bara under våra 4 nätter var det bröllop eller andra bjudningar 3 kvällar av 4. Ljud nerifrån kommer upp till rummen. Om man inte är på rummen så mycket gör det ingenting. I övrigt är hotellet i sig fantastiskt, madrasserna får högst betyg! Som tidigare Istanbulbo valde jag hotellet både för sin historik men också för dess närhet till historiska halvön (enkelt med lokal transport) eller till övriga relevanta stadsdelar/attraktioner.
Comment from Hotel Management
Jun 18, 2016
Dear Guest, Thank you very much for sharing your experience with us and we truly appreciate your positive&negative feedback. Your feedback regarding certain areas of improvement about noisy coming from outside&inside have been duly noted and rest assured that we recognize your input as an opportunity to reassess our services at all levels. We do hope to welcome you back for a cosier experience with us and would like to thank you very much again for your invaluable feedback. Best regards, Pera Palace Hotel,Jumeirah Management
5 out of 5
by Stephen from Ft. Collins, Colorado

AMAZING HOTEL IN GREAT LOCATION!

Posted Mar 31, 2016 on Hotels
This historic hotel is nothing less than 6 stars on a five star scale! Beautifully renovated with one of the friendliest staffs ever! Old world Elegance with 21st century amenities. It exceeded our expectations. We walk everywhere from here with childlike delight. A charming neighborhood and fabulous nightlife.
Comment from Hotel Management
Jun 18, 2016 by Mehmet, Hotel Management
Dear Guest, We are thrilled to read that you had a wonderful stay with us. Thank you very much for acknowledging the personalized service you have received from our team. We hope to see you again very soon. Pera Palace Hotel,Jumeirah Management Team
4 out of 5
by Katsuyoshi from 東京

Posted Mar 23, 2016 on Hotels
オリエント急行の乗客が宿泊したという伝統が今に生きるホテル。照明、調度品が豪華で天井が高い。ロビーがもう少し広いといい。
Comment from Hotel Management
Jun 18, 2016 by Mehmet, Hotel Management
Dear Valued Guest, We are more than happy to read your comments about our property and see that you enjoy your stay with us. The description of the property and services being recognize leverage the team spirit and will help us to keep our focus on improving our services to further develop our guest’s satisfaction. Best Regards, Pera Palace Hotel,Jumeirah Management Team
5 out of 5
by A verified traveler

Amazing

Posted Mar 21, 2016
Pros: location, staff, interiors and design
Cons: food
Location: Istiklal Street
excellent location and piece of art hotel that you will enjoy every moment of your stay
Comment from Hotel Management
Apr 15, 2016 by Mehmet Kasdan, Hotel Management
Dear Guest, We are very happy to read your reviews regarding your recent stay at Pera Palace Hotel,Jumeirah. We look forward to the opportunity of welcoming you back on another occasion. Best regards, Pera Palace Hotel,Jumeirah Management Team.
5 out of 5
by A verified traveler from Hamburg

Wünderschönes Grandhotel im Herzen von Beyoglu

Posted Mar 21, 2016
Wir waren für 6 Nächte im Grand Hotel und haben uns sehr wohl gefühlt! Der Service war sehr zuvorkommend, das Zimmer geräumig und die Lage ideal für ein Städtetrip!
Comment from Hotel Management
Apr 18, 2016 by Mehmet Kasdan, Hotel Management
Dear Guest, We would like to thank you for sharing your experiences and feedback with us.We truly appreciate you taking the time to write detailed review with positive one. It is very important for us that our guests sharing their experiences and it was a pleasure to had you as our guest. We are looking forward to serve you in the near future. Best Regards, Pera Palace Hotel,Jumeirah Management Team
3 out of 5
by A verified traveler

Way over priced Not what we expected

Posted Mar 19, 2016
We got 10% what we paid for We couldn't take a bath or shower in room we had to go to gym to do that
Comment from Hotel Management
Apr 16, 2016 by M, Hotel Management
Dear Valuable Guest, Our sincere apologies for the inconveniences you experienced during your recent stay. The issues you highlighted regarding that you could not take a bath&shower in your room are not acceptable and we are investigating them for root causes with a view to prevent such future occurrences. Warmest regards, Pera Palace Hotel,Jumeirah Management Team.