Ratings based on 313 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from New York

First class facility with excellent service

Posted Feb 28, 2017
Pros: Service, facility, location
Cons: food in the french restaurant, bread for breakfast
Location: Gallata Tower, Bridge. Although hilly area easy walk to all major sites
We stayed at the presidential suite which was well equipped, spacious and comfortable. The hotel has several restaurants, a bar and a bakery. The food is good if not spectacular. The french restaurant however disappointed. The food was uninspiring and overpriced. However the service of the very friendly an attentive staff was excellent. The breakfast buffet is a good choice. A good variety of offerings in a lovely presentation. The bread could be better though. The pool and spa are small but sufficient and very clean, In particular the power stream allows for an aggressive swimming work out. Over all the hotel is historic but well preserved and upgraded with a wonderful atmosphere. It is conveniently located in the Gallata district near the tower and allows for easy access to all the major sightd. Al in all a most delightful stay.
Comment from Hotel Management
Feb 28, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A weekend in the past!

Posted Feb 27, 2017
Pros: The feeling of being in a historic hotel.
Cons: Nothing.
Location: You need to master the Tram/Metro so as to see the sights across the bridge. It's easy to do.
Grand hotel with a feeling of the past but in a "modernized" setting with amazing staff.
Comment from Hotel Management
Feb 27, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

A true 4-star hotel

Posted Feb 18, 2017
Not much to say other than check out the photos of the hotel and know that the service matches the level of luxury depicted in the photos. It's not a 5-star by world standards but it's easily the best hotel I've EVER found for around $120.
Comment from Hotel Management
Feb 18, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from AD

Oasis of comfort amidst all the hustle & bustle

Posted Jan 1, 2017
Friendly and helpful staff overall, but Irem at the Concierge desk made our stay very special. She was a true professional, helping make our stay in the hotel comfortable, and guiding us as we stepped out into the streets and alleys of Istanbul. Her colleague Evren was also very helpful and resourceful. This is the second time we stay at this hotel, and when we go back to Istanbul, we will definitely stay there again. In addition to its history, the hotel is in an excellent location, walking distance to Istiklal/Taksim and Galata Tower, and easily accessible to all the city's sites, restaurants, cafes and transportation hubs to the Asian side. Yet, it still maintains its serenity, away from the crowds. Don't miss out on a chance for an outstanding dinner at the small restaurant right across from the hotel - Meze.
Comment from Hotel Management
Jan 10, 2017 by eayas, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay and would choose to stay with us again. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Europe travel

Posted Dec 31, 2016
Very impressive historical hotel with its classical decor very clean and friendly. Full of charector and class I was two rooms away from agatha Christine's room. Beds very comfy room very spacious. staff very polite bar looks like a scene from a movie overall excellent hotel
Comment from Hotel Management
Jan 10, 2017 by eayas, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all round

Posted Oct 29, 2016
Location: Very close to metro line and funicular tube. Walking distance to istiklal Street which is filled with restaurants and shops.
Beautiful hotel. The staff all very friendly and helpful. Classy and comfortable rooms. Plus great location, minutes away from public transport.
Comment from Hotel Management
Oct 29, 2016 by mkasdan, Hotel Management
Dear Valuable Guest, Thank you very much for sharing your kind comments regarding your recent stay with us. It was a pleasure to read your lovely review. We truly appreciate your support and look forward to your upcoming visits. Kindest regards, Mehmet Kasdan Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice Hotel

Posted Oct 17, 2016 on Orbitz
Pera Palace is a nice hotel with great rooms, fair size, walkable, hotel staff really helpful, nice neighborhood. In the negatives, food from its restaurant not good and expensive, and pick up service from the airport also really expansive.
Comment from Hotel Management
Oct 20, 2016 by mkasdan, Hotel Management
Dear Guest, It is absolutely exciting to read your encouraging input about our property and our team. It makes us utterly proud to receive such supportive heartfelt reviews from our guests.Please be informed that your comments regarding price of foods in the restaurant and transportation fee have been shared with related department heads to look into it. Thank you very much for your gracious compliments, and we hope to welcome you again for an even lovelier stay. Warm regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Excellent!

Posted Oct 11, 2016 on Orbitz
Location: Excellent location right off the Istyklal avenue in the heart of the shopping and restaurant disctrict
We really enjoyed our stay at this historic, beautifully renovated hotel and we highly recommend it. The service is truly exceptional, the staff is very attentive and the location is excellent.
Comment from Hotel Management
Oct 12, 2016 by mkasdan, Hotel Management
Dear Guest, Thank you very much for sharing your kind comments regarding your recent experience at Pera Palace Hotel. We look forward to welcome back you very soon. Best regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Will tell my friends about this place.

Posted Sep 30, 2016
Pros: It's a A Palace, with a Boutique Feel. The view of the Waterway & Balconies are Great. The Staff went above & beyond my expectations, very professio
Cons: Compared to local places, prices were too expensive & portions were too small.
Location: It's the best location in the town. They could not improve this if they wanted to.
The ambiance is amazing. It is an elegant, stylish place with a great location. The Staff are warm & helpful.
Comment from Hotel Management
Dec 9, 2016 by mkasdan, Hotel Management
Dear Guest, Thank you very much for your kind and thoughtful review on your recent stay at Pera Palace Hotel.Your detailed feedbacks has been shared with our entire team. We look forward to welcome you on your next trip to Istanbul. Best regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great staff and good location

Posted Aug 9, 2016
Pros: quality of service
Cons: NA
Location: walking distance to all touristic areas,shopping malls...
We had a wonderful stay. This property is comfortable, clean, and is represented by an incredible staff. From all of the individuals at check in, to the concierges, etc. they assisted us with patience and a smile.
Comment from Hotel Management
Aug 10, 2016 by mkasdan, Hotel Management
Dear Valuable Guest, First of all, we would like to thank you for taking time to write your comments regarding your recent stay with us. We are thrilled to read that you had a wonderful stay with us. Thank you very much for acknowledging the personalized service you have received from our team. We hope to see you again very soon. Best Regards, Mehmet Kasdan Duty Manager