Ratings based on 156 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from AD

Oasis of comfort amidst all the hustle & bustle

Posted Jan 1, 2017
Friendly and helpful staff overall, but Irem at the Concierge desk made our stay very special. She was a true professional, helping make our stay in the hotel comfortable, and guiding us as we stepped out into the streets and alleys of Istanbul. Her colleague Evren was also very helpful and resourceful. This is the second time we stay at this hotel, and when we go back to Istanbul, we will definitely stay there again. In addition to its history, the hotel is in an excellent location, walking distance to Istiklal/Taksim and Galata Tower, and easily accessible to all the city's sites, restaurants, cafes and transportation hubs to the Asian side. Yet, it still maintains its serenity, away from the crowds. Don't miss out on a chance for an outstanding dinner at the small restaurant right across from the hotel - Meze.
Comment from Hotel Management
Jan 10, 2017 by eayas, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay and would choose to stay with us again. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Europe travel

Posted Dec 31, 2016
Very impressive historical hotel with its classical decor very clean and friendly. Full of charector and class I was two rooms away from agatha Christine's room. Beds very comfy room very spacious. staff very polite bar looks like a scene from a movie overall excellent hotel
Comment from Hotel Management
Jan 10, 2017 by eayas, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all round

Posted Oct 29, 2016
Location: Very close to metro line and funicular tube. Walking distance to istiklal Street which is filled with restaurants and shops.
Beautiful hotel. The staff all very friendly and helpful. Classy and comfortable rooms. Plus great location, minutes away from public transport.
Comment from Hotel Management
Oct 29, 2016 by mkasdan, Hotel Management
Dear Valuable Guest, Thank you very much for sharing your kind comments regarding your recent stay with us. It was a pleasure to read your lovely review. We truly appreciate your support and look forward to your upcoming visits. Kindest regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Will tell my friends about this place.

Posted Sep 30, 2016
Pros: It's a A Palace, with a Boutique Feel. The view of the Waterway & Balconies are Great. The Staff went above & beyond my expectations, very professio
Cons: Compared to local places, prices were too expensive & portions were too small.
Location: It's the best location in the town. They could not improve this if they wanted to.
The ambiance is amazing. It is an elegant, stylish place with a great location. The Staff are warm & helpful.
Comment from Hotel Management
Dec 9, 2016 by mkasdan, Hotel Management
Dear Guest, Thank you very much for your kind and thoughtful review on your recent stay at Pera Palace Hotel.Your detailed feedbacks has been shared with our entire team. We look forward to welcome you on your next trip to Istanbul. Best regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great staff and good location

Posted Aug 9, 2016
Pros: quality of service
Cons: NA
Location: walking distance to all touristic areas,shopping malls...
We had a wonderful stay. This property is comfortable, clean, and is represented by an incredible staff. From all of the individuals at check in, to the concierges, etc. they assisted us with patience and a smile.
Comment from Hotel Management
Aug 10, 2016 by mkasdan, Hotel Management
Dear Valuable Guest, First of all, we would like to thank you for taking time to write your comments regarding your recent stay with us. We are thrilled to read that you had a wonderful stay with us. Thank you very much for acknowledging the personalized service you have received from our team. We hope to see you again very soon. Best Regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

What a Great Hotel!

Posted Jul 22, 2016
Pros: Just about everything!
Cons: Nothing I could think of.
Location: Great location just off Istiklal. Far enough to be quiet but close enough to be a few steps away from the shops and restaurants.
I got caught in Istanbul the night of the failed military coup. From the hotel we could hear gunshots, explosions, helicopter gunships and, after 3 am, F-16 jets screaming just over the roof of the hotel and letting out sonic booms to scare the crowd at nearby Taksim Square. The staff was superbly professional and went way out of their way to be as protective as possible. Despite the turmoil, and not really knowing what was going on, I felt relatively safe and secure and had full confidence I was in the right place. I told my friends that if I had to be stuck in that situation I couldn't think of a better place to be than the Pera Palace. (How's that for a hotel review??)
Comment from Hotel Management
Jul 25, 2016 by mkasdan, Hotel Management
Dear Valuable Guest, Thank you for your most positive feedback. It was a great pleasure to read your wonderful comments regarding your experience during your stay with us as well as appreciating our staff that they handled the situation professionally. Please rest assured that our priority as Pera Palace Hotel Jumeirah family out of our high quality service to ensure the safety of our guests.Be informed that all your thoughtfull&kind commnets has been shared with whole team at the hotel. We are pleased to welcome you in better condition on your next trip to Istanbul. Best regards, Mehmet Kasdan Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Great choice

Posted Jul 5, 2016
Definitely worth it. Greta rooms, great decor, good location, friendly service. Perfect choice
Comment from Hotel Management
Jul 5, 2016 by mkasdan, Hotel Management
Dear Guest, Thank you very much for your kind review on your recent stay at Pera Palace Hotel,Jumeirah. We hope to welcome back you very soon on your next trip to Istanbul. Best regards, Mehmet Kasdan Front Office
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia/Bati Atasehir

A place of beauty & history

Posted Jul 2, 2016
Pros: The atmosphere and obvious pride the staff have. A lot of history occurred here.
Location: A short walk to Taksim. What's "not" to do there!
A unique and historical hotel. You really feel that you are sleeping in a place of note-how many hotels have you been that have had books written in and about them? It is a very short walk to downtown Taksim. The staff are friendly and proud of where they work. Nothing here is inexpensive, but if you are economy-minded you aren't coming here anyway. Very comfortable beds
Comment from Hotel Management
Jul 5, 2016 by mkasdan, Hotel Management
Dear Valuable Guest, Thank you for your delightful review about our property,location and the staff. Your insightful and motivating comments on our hotel is certainly much important. We will always look forward to welcome you many more times at Pera Palace Hotel,Jumeirah. Warm regards, Mehmet Kasdan Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location , Excellent staff

Posted May 28, 2016
Pros: I like the facilities like the sauna, hammam, swimming pool, Jacuzzi, the room furniture, comfortable bed
Cons: breakfast
Location: good near Takseem
I like the facilities like the sauna, hammam, swimming pool, Jacuzzi, breakfast is good but can be better. I highly recommend it, quite and luxury, the staff speak English and were very helpful , i liked dealing with Semih Huni, he has a good customer service.
Comment from Hotel Management
May 30, 2016 by mehmetkasdan, Hotel Management
Dear Valuable Guest, Thank you very much for your kind and positive review. We appreciate for your encouraging and lovely comments regarding our team members , particularly Semih Huni As you have pointed out, we also believe that the staff makes all the difference in any business and we were happy to read that we could reflect how much we love our jobs through our service. We very much look forward to your future visits and wish you all the best, Mehmet Kasdan Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler

The finest hotel in Istanbul.

Posted May 7, 2016
The staff and the service they provided was excellent. The hotel has charm and is an icon that lives up to its reputation.
Comment from Hotel Management
May 11, 2016 by Mehmet Kasdan, Hotel Management
Dear Valuable Guest, Thank you very much for your kind review regarding your recent stay at our hotel. We hope to welcome back you soon for your next visit to Istanbul. Best regards, Mehmet Kasdan Front Office