Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
72% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Istanbul

Ønsket Hotel ved flyplassen og fikk det.

Posted Sep 16, 2016
Pros: Beliggenhet.
Cons: Ikke noe.
Location: Var der bare for å sove mellom flyvninger.
Mye mindre bråk fra flyene enn ventet. Ganske godt isolert.
Comment from Hotel Management
Sep 17, 2016 by Erdem Bilgin, Hotel Management
Dear Regine, thank you very for staying with us and for your kind feedback. We are glad to hear that you enjoyed our hotel. We look forward to welcoming you back at our hotel again. Best regards, Erdem Bilgin / General Manager
5 out of 5
by A verified traveler from kassel

Sauber sehr nach am Flughafen

Posted Aug 7, 2016
Sehr nettes Personal hilfsbereit und Nett,gerne wieder
Comment from Hotel Management
Aug 8, 2016 by Erdem Bilgin, Hotel Management
Dear Hakki, thank you very much for your kind feedback. We are glad to hear that you enjoyed our hotel. We look forward to welcoming you back at our hotel soon again. Best regards, Erdem Bilgin / General Manager
1 out of 5
by A verified traveler from kw

Horrible hotel avoid staying there

Posted Jul 28, 2016
This is the worst hotel I have stayed at in my life for the followings reasons . 1. This is a three stars hotel it can't be 5 2. Horrible sounds because of the airport and there is no sound proof glass 3. Horrible voices from Ac units 4. TV units since 1999 5. All turkish channels 6. Pillows will get you a neck pain 7. Spa is a dirty and looks like cheap gym 8.room service meals are super bad . They need to find a new chef . 9. They will put you 1 bottle of water in you room to make you use the mini bar 10.they will not answer your calls in reception you have to call 5 times 11. The bathrooms are outdated and showers are super old 12. Towels are so old . Please avoid this hotel even they gave you the room for free .
Comment from Hotel Management
by Erdem Bilgin, Hotel Management
Dear Rami, Thank you very much for taking your time to share your valuable feedback with us. I am very sorry for the negative stay experience that we served during your stay with us. I do apologize for the inconvenience caused. Your important message is very well evaluated and noted for our product development actions. I would like to kindly note that we have 14 international TV channels in various languages however we will make sure the satellite broadcasting is efficient at all times. We will gladly serve additional complimentary bottled water as much as our guests need. I am so sorry that I could not meet you personally and apologize from you in person as I was out of the office when my colleagues were dropping you to the airport. I hope I can get a chance to welcome you back to be able to serve our genuine hospitality and turn your experience to a positive one. Best regards, Erdem Bilgin General Manager
1 out of 5
by A verified traveler

Not good service and terrible food

Posted Jul 4, 2016
i asked 2 times towels and heck the AC is not working they never fix it also
Comment from Hotel Management
Jul 6, 2016 by Erdem Bilgin, Hotel Management
Dear Guest, thank you very much for taking your time to share your valuable feedback with us. I do apologize for the inconvenience caused due to service delivery failure. We will work harder to serve more positive experience at all times. We look forward to welcoming you back at our hotel to turn your experience to a positive one. Best regards, Erdem Bilgin / General Manager
3 out of 5
by Charlotte

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by RDM, Hotel Management
Dear Charlotte, thank you very much for your kind feedback. We look forward to welcoming you back at our hotel to be able to serve more positive stay experience for your next trips. Best regards, Erdem Bilgin / General Manager
5 out of 5
by A verified traveler

Posted Jun 26, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by RDM, Hotel Management
Dear Guest, thank you very much for your kind feedback and we are glad to hear that you enjoyed our hotel. We look forward to welcoming you back at our hotel soon again. Best regards, Erdem Bilgin / General Manager
4 out of 5
by ChingYuan from Taiwan

Easy to catch the flight in next day

Posted Jun 21, 2016 on Hotels
It's about 5-10min to the airport. The shuttle bus is only one per hour. You better check the timetable in advance. It's good to stay one night and catch the flight in next day. However, the location is on the same direction of an airport runway. I guess it should be a little noisy to the rooms facing the airport. I was luck that my room is not on that side, I didn't hear any sound when I was sleeping. Therefore, the stay quality depends on the room direction, good luck everyone.
Comment from Hotel Management
Jun 24, 2016 by RDM, Hotel Management
Dear ChingYuan, thank you very much for your kind comments. The comfort level of our guests is very much important for us and it is great to hear that you enjoyed your stay and we do everything to serve a comfortable stay to our guests. It is a great pleasure to arrange the desired room style to our guests. We look forward to welcoming you back at our hotel again. Best regards, Erdem Bilgin / General Manager
5 out of 5
by A verified traveler

Posted Jun 20, 2016 on Hotels
Comment from Hotel Management
Jun 22, 2016 by RDM, Hotel Management
Dear Guest, thank you very much for your kind feedback. We are glad to hear that you enjoyed our hotel. We look forward to welcoming you back at our hotel again. Best regards, Erdem Bilgin General Manager
4 out of 5
by Martynas

Posted Jun 9, 2016 on Hotels
Comment from Hotel Management
by RDM, Hotel Management
Dear Martynas, thank you very much for sharing your valuable feedback with us. We are delighted to hear that you enjoyed our hotel and we look forward to welcoming you back at our hotel when you have trips to Istanbul. Best regards, Erdem Bilgin General Manager
4 out of 5
by WENHOU

Posted Jun 5, 2016 on Hotels
Comment from Hotel Management
by RDM, Hotel Management
Dear WENHOU, thank you very much for choosing our hotel to stay during your Istanbul trip and also sharing your valuable feedback with us. We look forward to welcoming you back to our hotel for your next visits. Best regards, Erdem Bilgin General Manager