Ratings based on 142 Verified Reviews

4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Asian Side

Posted Mar 27, 2017
Pros: Comfortable room, good location
Cons: I would recommend the reception staff could be more warm. In both check-in and check-out I did not see any smiling face and patience.
Nice room design and comfortable beds are my first positive impressions. Kettle, its side products and capsule coffee machine were the bonuses. Moreover, in the room you find a welcome note in your name and welcome cookies which made you feel like home. I came to a trail race in Asian side, did a good night sleep but I could not do my pre race work out in the gym because the gym area was not ventilated well. Moreover, the indoor pool was not convenient to swim and it looks like it was made to get more stars for the hotel. On the other hand, outdoor pool seemed good enough.
Comment from Hotel Management
Mar 28, 2017 by Mustafa Gültekin - General Manager, Hotel Management
Dear Ms. Selen, Thank you very much for taking the time to comment regarding to your stay with us. I'm delighted to hear that you had a comfortable stay and we achieved to make you feel like home. Your comments are important for us and we will use your constructive comments to improve our service. We look forward to welcoming you back to our hotel. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice hotel

Posted Jan 13, 2017
Pros: everything
Cons: none, in my opinion
It's definitely a high-class hotel. Very quality dinner and not expensive. Breakfast was fantastic. fresh squizzed juices, so many options. I was very confused what to eat.
Comment from Hotel Management
Jan 16, 2017 by Mustafa Gültekin, Hotel Management
Dear Mr. Khosbayar, Thank you very much for taking the time to comment regarding to your stay with us. I'm delighted to read your wonderful comments which I will share with our entire team espeacily with our chef. We look forward to welcoming you back to our hotel. Kind regards, General Manager
4 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Very good hotel
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to comment regarding to your stay with us. We look forward to welcoming you back to our hotel on your next visit to Istanbul. Kind regards, Mustafa Gültekin-General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami

Modern, high end hotel

Posted Dec 14, 2016 on Orbitz
Friendly, helpful staff. Top quality property. Near lots of restaurants and shoping. Highly recommend it.
Comment from Hotel Management
Dec 16, 2016 by Mustafa Gültekin, Hotel Management
Dear Mr. Serdar, Thank you very much for taking the time to comment regarding to your stay with us. I'm delighted to hear that you had a pleasent stay with us and it is great to know that our services exceeded your expectations. We look forward to welcoming you back to our property. Kind regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Nov 12, 2016
Pros: Staff, cleanliness, new décor, marble floor in the lift.
Cons: One of the rooms in the stay had malfunctioned shower and desk lamp.
Location: The hotel is in a middle-class residential district and there is a lovely, clean park right next to it. Lovely and quiet environment.
Comment from Hotel Management
Nov 17, 2016 by Mustafa Gültekin, Hotel Management
Dear Guest, Thank you very much for taking the time to comment regarding to your stay with us. We are delighted to hear that you had an enjoyable stay and our service met with your expectations. We look forward to welcoming you back to our hotel. Kind regards, General Manager
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to rate your previous stay with us. I'm delighted to know that you had an enjoyable and confortable stay. We look forward to welcoming you back to our hotel. Kind regards, Mustafa Gültekin - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UAE

Business hotel

Posted Oct 2, 2016
Pros: clean, parking available, location and friendly stuff; good wifi connection
Cons: Working corner lacks light
For business purpose great, good location, well working wifi, comfortable working corner. Comfortable bed and nice bathroom.
Comment from Hotel Management
Oct 4, 2016 by Mustafa Gültekin, Hotel Management
Dear Guest, Thank you very much for taking the time to comment regarding to your stay with us. I'm delighted to hear that you had a pleasent stay and our service met with your expectations. We look forward to welcoming you back to our hotel. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

English speaking polite proffesional staff.

Posted Sep 23, 2016
The room was in A1 clean condition with confortable beds and usuall 5 star refinements. Apart from the indoor swimming pool and jacuzzi. Swimming pool water was freezing cold and jacuzzi did not work., apart from that would definetily stay here again.
Comment from Hotel Management
Sep 26, 2016 by Mustafa Gültekin, Hotel Management
Dear Guest, Thank you very much for taking the time to comment regarding to your stay with us. I'm delighted to hear that you had an enjoyable and comfortable stay with us. We look forward to welcoming you back to our hotel. Kind regards,
5 out of 5
by A verified traveler

Posted Sep 12, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to rate your stay with us! We look forward to welcoming you back to our hotel. Kind regards,
4 out of 5
by A verified traveler

Posted Jul 8, 2016 on Hotels
business hotel. easy choice.
Comment from Hotel Management
Jul 12, 2016 by Mustafa, Hotel Management
Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We look forward to welcoming you back to our hotel. Kind regards, Mustafa Gültekin