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Reviews of Rast Hotel Sultanahmet

3 out of 5
Rast Hotel Sultanahmet
Binbirdirek Mah. Klodferar Cad. No 4, Sultanahmet, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 722 reviews" "
Rating 8 - Good. 302 out of 722 reviews" "
Rating 6 - Okay. 76 out of 722 reviews" "
Rating 4 - Poor. 16 out of 722 reviews" "
Rating 2 - Terrible. 17 out of 722 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breathtaking View from rooftop!
Our stay was great, we stayed 4 nights in Rast hotel. I love the breathtaking view from rooftop. Breakfast was amazing, lots of choices. Close to all amenities.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and friendly staff, loved the breakfast buffet!
Stayed 4 nights in Dec 2023

10/10 Excellent

Orlando

Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to major points of interest, 50 m to tram 15 lira a trip great place to visit if you don’t mind crowds
Stayed 6 nights in Oct 2023

8/10 Good

Clinton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Fantastic location. Nice staff. Rooms are OK, and we were always made to feel welcome. Hundreds of dining choices within 500 metres of hotel
Stayed 5 nights in Oct 2023

10/10 Excellent

Riyad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
From the moment we got to the hotel we were greeted by very friendly staff. Great hospitality and took care of all our needs. Special mention for the staff at breakfast Gokhan and Sevci always had a smile. Great location to explore a beautiful cultured city

8/10 Good

Bhavi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Needing some maintenance
We stayed in a triple room which was fairly close to the photos except for the following: the grout in the shower walls had mold and there were cracks around the drain. On the beds there was no top sheet rather only a thin blanket. So in all the room felt like it needed maintenance. Apart from this the breakfast area on the roof had an amazing view of the Blue Mosque and the Hagia Sophia plus the breakfast had a good variety.
Stayed 5 nights in Sep 2023

8/10 Good

Naeem

Stayed 5 nights in Aug 2023

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the terrace the view was amazing!!
Stayed 4 nights in Jun 2023

2/10 Terrible

Meher

Disliked: Cleanliness
We left after 2 days of a 6 day booking
The room we booked was extremely tiny. Two people with luggage could barely fit in it. The hotel had no availability to upgrade and refused to refund the balance. We were very unhappy.
Stayed 6 nights in May 2023

8/10 Good

Eldon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff. Perfect location for walking to all of the historic sites. Price was reasonable.
Stayed 2 nights in May 2023

10/10 Excellent

Imran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

2/10 Terrible

Osmanis

Stayed 4 nights in Mar 2023

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk, restaurant area and housekeeping was very friendly, helpful and made us feel at home. I strongly recommend this hotel because it's also in an excellent location to walk and take public transportation. The view at the restaurant is amazing!
Stayed 8 nights in Mar 2023

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We stayed at Rast for a long weekend to do some sight seeing and soak up the culture of Istanbul. The hotel was in a great location just round the corner from the Blue Mosque and Hagia Sofia. Despite being in the perfect tourist location it was quiet so we had no problem sleeping. The reception staff were really helpful -providing maps and advice about where to go and they even phoned a restaurant for us to say we were running late. The breakfast was lovely -with many options (meze, cooked breakfast and continental). The views from the restaurant on the 6th floor were amazing-it looks right over the mosques and the city! We ended up sitting there for ages just taking them in. The staff were all helpful and smiley.
Stayed 3 nights in Mar 2023

8/10 Good

Dmitri

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Francy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Globe.trekker
Liv is th best! She stayed in contact via email. No problems with check in and out. Will stay there again! Hotel is by the water, trains and restaurants which is the center of Zurich!
Stayed 1 night in Jan 2023

2/10 Terrible

LUANA

Traveled with group
Disliked: Staff & service, amenities
Initially we booked this hotel for 3 nights (rooms 404 and 405), from Sept 11 - 14, however we extended the stay for an additional night (for the night of the Sept 14 to leave on Sept 15), as we realized we wanted to see many sites in Istanbul. Unfortunately, we had a medical emergency in Romania, where a 93 years old mother got sick and needed our attention. Hence, we had to leave urgently on the morning of Sept 14. Since we did not use the additional night booked via Expedia, we asked for a refund. When we left we also asked the concierge to place a note in the file that we had an unforeseen medical emergency. We called Expedia and they were willing to help and contact the Hotel manager (Ahmed). Unfortunately, the hotel manager was unreachable for at least 2 weeks and when, finally, Expedia was able to talk to him, he REFUSED the refund, with a ridiculous reason that they were not told 24 hours in advance. I want to make it clear that we had an unforeseen medical emergency and these are NEVER planned. Also: we drove to Istanbul and our car was parked in front of the hotel (20 Euro per night), so they requested to have the spare key at the front desk. When we left, after we paid for the 'parking', they did NOT give us the spare key back. Being in a hurry to leave, we did not even think of asking for that. Long story short: it was sent to us in about 10 days after we left. The hotel rooms and especially the bathrooms need some serious renovations. Not a 4 star hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

Shazad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was brilliant the hotel and its views were fantastic. The staff were polite and always helpful. The hotel fealt very personal and comfortable as it was never crowded.
Stayed 7 nights in Nov 2022

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return Hotel
I really enjoyed my stay here. The room was a decent size, with a balcony and very clean. The location is great with walking to a grand bazaar and the big attractions & mosques. The hotel even provided access to book a shuttle to hotel/airport, which was convenient. Breakfast was great, lots to choose from and the view from 6 floor is great at sunrise. Floor 5 can be nosey with the chairs in morning breakfast.
Stayed 2 nights in Nov 2022

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay at Rast Hotel a lot , the location is awesome , in the heart of Sultanahmet but in the quite street , the stuff were very friendly, helpful and nice , Sevgi and Gökhan host a nice breakfast with the absolutely incredible view on Blue mosque and AyaSofia .The rooftop is panoramic so U can also see Suleymanie . From my room balcony i also had the opportunity to see Ayasofya, can’t be more happier with choosing this hotel

10/10 Excellent

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the most beautiful views of old Istanbul. We love staying here!
Stayed 2 nights in Oct 2022

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very friendly and helpful staff. Great breakfasts on the rooftop restaurant which has a great view of the Mosques. Perfect location for the Mosques and the Palace. Highly recommendable.
Stayed 9 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

LILIANA

Stayed 1 night in Aug 2022

10/10 Excellent

Wasim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for visiting historic Istanbul
If you are in Istanbul for visiting the historic sites, there is no better location than the Rast Hotel. Within 10 minute walk of Hagia Sophia, the Blue Mosque, Topkapi Palace and the Grand Bazaar. Very close to the T1 tram line that can take you to Galata Tower. And the terrace breakfast is really good, especially to enjoy it with spectacular views. But the best part of the hotel is the hard working and attentive staff and particularly Mr. Bayram at reception. We would highly recommend this hotel.
Stayed 2 nights in Aug 2022

8/10 Good

Vassil

Liked: Staff & service, amenities
Service
Stayed 7 nights in Jun 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2022

10/10 Excellent

Snezana

Stayed 6 nights in May 2022

10/10 Excellent

Cheryl Lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rast is in the perfect location in Sultanahmet to see all the sites! The hotel is comfortable and the staff is fantastic! The view from the upstairs terrace is second to none! We loved our stay here and highly recommend this hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service top to bottom
Stayed 1 night in Apr 2022

10/10 Excellent

Badar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff, room was spacious and clean. Nothing to dislike about this Hotel. A special thanks to the reception staff, Esa and Ugur, who were always there to answer questions and provide guidance and also to the breakfast team, Seygi and Gokhan, who provided an excellent service.
Stayed 4 nights in Mar 2022

8/10 Good

Jennifer, APO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, terrace was terrific, good breakfast, nice decor, everything working. Walls were a bit thin so it was noisy at times. Not sure the terrace room was worth it, we were under the restaurant which was extra noisy and guests could access the terrace upstairs.
Stayed 3 nights in Dec 2021

8/10 Good

RAMATOULAYE SODA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very accomodating staff, professional, welcoming and respectful.
Stayed 6 nights in Oct 2021

10/10 Excellent

Jorge

Stayed 3 nights in Sep 2021

8/10 Good

Sabrija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I slightly smaller than I expected it to be. A bit noisy during the day. Hotel is clean, close to major attractions, staff members are awesome.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sultanahmet’teki en mükemmel otel!
Beklediğimizden güzel bir deneyim yaşatan Rast Hotel’e çok teşekkürler! Odamızın manzarası olsun, temizlik olsun, personelin güler yüzü ve yardımseverliği olsun, İstanbul’daki günlerimizi çok daha iyi geçirmemizi sağladı. Özellikle resepsiyondan Bayram Bey ve restorandan Sevgi Hanım, işlerini severek yaptıkları o kadar belli ki! Amerikalı ailemiz ve yeni evli bir çift olan biz çok mutlu ayrıldık. Herkese tavsiye ediyorum!
Odamızdan manzara, Boğaz Köprüsü’nden Sultanahmet’e kadar, müthiş.
Stayed 4 nights in Jul 2021

2/10 Terrible

mustafa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel please dont send your costumer this hotel
Stayed 1 night in Jul 2021

10/10 Excellent

Shklqim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice serivice and cleaning hotel
Stayed 2 nights in Jun 2021

6/10 Okay

Soheil

U Book a Superior Double but U'll get a "standard"
Imagine that you have booked a large room (Superior Double Room with a King-Bed), and you get a small ( what they call it "standard") room. That was what happened to me! When I told the front desk that you made a mistake and I have paid already for a large room, their answer was "Sorry we don't have any other available rooms for today". What?! What is the meaning of "booking" a room if they are supposed to tell you that your "booked" room is not available for today! I asked them how many different (classes of) rooms do they have. They replied "two kinds: either they are standard or suite". When I told them that there are a few other classes of rooms including the "Superior Double" advertised on-line, they insisted that 'no, we only have "standard" (the small one that they gave me) and suite'. That really pissed me off. After a long conversation, they agreed to change my room to a bigger one on the next day but without any compensation for the first night of my stay. Interestingly, they admitted that they have another class of rooms (the one that they gave me for the rest of my stay) which happened to be larger than their "standard" ones and smaller than their suite ones, while they insisted that there is no such a room there! The bottom-line is that definitely I won't book any room from these guys if I go to Turkey next time.
Stayed 3 nights in Mar 2021

8/10 Good

Emir

Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
One of the worst experience I had in a hotel, the room was too small for just me ( what if we were 2 people), the hot water broke off 2 times during my stay. Sometimes a very bad smell comes from the bathroom. The only good thing was the location of the breakfast ( face Sultanahmet and Hagia Sofia ).
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the city! Very spacious! I really enjoyed the balcony and the room was so nice! I would definitely recommend this hotel. I traveled in from Atlanta and Ubered to the hotel. The staff was great and even offered me a USB port to charge my phone. I’m definitely going to rebook this place on my next trip to Istanbul
Stayed 1 night in Jan 2021

2/10 Terrible

NabelS, Portland Oregano

Traveled with group
I booked a room at this hotel I went there at 12 PM they said the room is not ready yet I left my luggage at the hotel and I went for a walk and l get back at 1:30 then they told me Sorry we don’t have room available for you after I booked the room online that’s terrible experience never happened to me before I wish the management of the hotel that work better with their client thank you
Stayed 3 nights in Oct 2020

8/10 Good

rani

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Awesome stay with very good staff.
Stayed 4 nights in Oct 2019
Response from Rast hotel service on Feb 18, 2020
Dear Rani; Thank you so much for your kind feedback. We hope to see you again at your hotel. Have a nice days.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I gave an ok for staff. The guy I met was super good. I asked for a wake up call at 4:30- never got it, i was promised a coffee before i leave, a different reception person was sleeping downstairs; i was making noise and it didnt wake him up. Not a deal breaker I would stay again; however the wake up call is pretty important! LOL i woke up on time.
Stayed 1 night in Dec 2019