Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good. Would revisit.

Posted Sep 3, 2016
Hotel was clean, modern and staff friendly. Only issue was that bathroom shower door leaked but after enquiries with other guests this was apparently a one-off. Good Turkish/continental breakfast and friendly staff. Would recommend.
Comment from Hotel Management
Sep 10, 2016 by ulustan muhluoglu, Hotel Management
Dear Guest, We thank you for your high appreciation about our unique hotel as well as quality of cleanliness of the room and services. My teams are all working hard to provide you best service and your appreciations will improve their motivations. We’ll be addressing your concern to take corrective actions related with your advice about the shower.. I hope that we can welcome you back in our hotel on your next trip to Istanbul as well. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by A verified traveler

Posted Jun 3, 2016
Prima Service! Wertvolle Infos über die Stadt Istanbul erhalten! Mitten im Zentrum gelegen, dadurch Shops , Metro fußläufig erreichbar!
Comment from Hotel Management
Jun 8, 2016 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you so much for letting us knows about your inspiring words and points about the recent Richmond Hotel İstanbul experience. We are very pleased to learn that you enjoyed your stay & our services. It is our priority to ensure that all our guests are satisfied with their stay at our property. We constantly strive to exceed our guest’s expectations of service and it is fulfilling to learn that these efforts have been noticed. I shall ensure that all of your kind comments and praise are passed on to the team. Once more I would like to thank you for preferring our hotel on behalf of our team & looking forward to welcome you again. Best Regards, Ulustan Muhluoglu General Manager
4 out of 5
by A verified traveler from Toronto, Ont

Nice hotel in bustling commercial area

Posted May 10, 2016
Pros: Simple, clean, central location
We stayed here for a week. If you want to be in the heart of a bustling commercial street, this is it. Even though Istiklal Street is pedestrianized for most of the day, the hotel is close to public transit, and a short downhill walk to taxis near the five-star Pera Palace Hotel.
Comment from Hotel Management
May 26, 2016 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, We would like to thank you for your review about your Richmond Hotel experience. Mentioning the location of our hotel is highly appreciated; not only being at the center of city for shopping but also being located at the middle of restaurants, entertainment district, our guests have the advantage of great alternatives for their spare time. Positive reviews like yours will always serve as an added motivation to the entire team to maintain the highest level of service at all the times to all our guests. All of us look forward to welcoming you back when you visit this wonderful city again! Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by A verified traveler from Birmingham u.k

Perfect location, ideal for family and business

Posted Dec 17, 2015
Pros: Location, Clean room, clean bathroom
Cons: HOTEL STAFF, they were not very friendly at all, hardly smiled or even acknowledged, and struggled to get a hello.
Location: on Istiklal street, no need to say anymore, 15 mins taxi or 20 mins public transport over the water to all the major tourist sites.e.g blue mosque etc
Stayed for 3 nights and extended for another 3 night, it is the only hotel situated on the famous Istiklal street. in between the Galata tower (5 mins walk) and taksim square (10 mins walk). Very clean hotel, excellent room and even though the very vibrant and noisey istiklal street below, I never heard a single sound even though I was on the first floor. Hotel wasnt extremely busy (mid December) so didnt really talk to or meet any travelers. Breakfast was average to good for a four star. Although I did expect live chef for breakfast. Biggest and Only downside was the staff were not very welcoming at all. struggled to get a hello out of them which you dont expect for a hotel.
Comment from Hotel Management
Jan 26, 2016 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your stay at Richmond İstanbul The location of our hotel definitely gives us a competitive advantage and our guests are pleased with the amazing view of the Bosporus from the rooms and a second to walk the wide range of cafes, restaurants and shops at the Istiklal Street. I want to thank you for your comment about our location and well equipped furnished rooms. I want to underline that your all comments are extremely important to assist us in evaluating how we can better serve valued guests like you, and in identifying those areas where additional efforts should be directed. We’ll be addressing your concern to take corrective actions related with welcoming and direct services. I hope that we can welcome you back in our hotel on your next trip to Istanbul as well. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by A verified traveler

Fint fräscht hotell mitt vid gågatan...

Posted Oct 1, 2015
Närhet av restauranger, nära.till gågatan och till restaurangen 360. Mycket trevlig personal och fräschoch god frukost.
Comment from Hotel Management
Oct 19, 2015 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, First of all we would like to express our sincere thanks for having chosen our hotel for your holiday. Your opinion is a valuable source giving us the guidelines to find the way to enhance the quality of our service and to keep it always up to the standard. We thank you also for your h
5 out of 5
by A verified traveler

Great location and excellent rooms.

Posted Oct 1, 2015
This is a great hotel in the heart of the action on Istiklal St. Great rooms, excellent breakfast and helpful staff.
Comment from Hotel Management
Oct 20, 2015 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest,Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul.It was a real pleasure to read that you enjoyed your stay at Richmond İstanbul. Your feedbacks and comments are highly appreciated Best Regards Ulustan Muhluoğlu General Manager
3 out of 5
by A verified traveler

Posted Aug 2, 2015
Pros: Beliggenheden
Cons: ?
Location: God beliggenhed
Lidt "ikke særligt imødekommede" personale, specielt i receptionen.
Comment from Hotel Management
Aug 14, 2015 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. We greatly appreciate all comments made by our guests to achieve the highest quality standards. Thank you for choosing Richmond Istanbul, and we are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by A verified traveler from Faridabad India

Location

Posted Jul 11, 2015
Pros: Location
Hotel was a bit difficult to find initially but was very centrally located on Istiklal Street.
Comment from Hotel Management
Aug 14, 2015 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. We greatly appreciate all comments made by our guests to achieve the highest quality standards. Thank you for choosing Richmond Istanbul, and we are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by A verified traveler from München

Zentrale Lage und trotzdem ruhig.

Posted Jul 4, 2015
Pros: Zentrale Lage.
Cons: Nein, außer dem Servicepersonal beizubringen, dass der Kunde sich wie ein König fühlen soll.
Location: In der Flaniermeile Istiklal Caddesi, im Galata-Viertel, nahe Taksimplatz. Man kann bummeln, toll ausgehen...
Das Zimmer war super, das Bad schön, alles sehr sauber. Der Blick ging auf die Istiklal Caddesi, leider nicht auf den Bosporus. Das Personal wirkt sehr reserviert, fast arrogant. Besonders im Frühstücksraum wird man regelrecht observiert, als ob man ein Eindringling wäre. Aber alles in allem würden wir jederzeit wieder genau in diesem Hotel übernachten.
Comment from Hotel Management
Aug 14, 2015 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. We appreciate the feedback we receive from our guest since we use this information for the continuous improvement of our hotel. Thank you again for your comment about the location of the hotel and room. On the other hand, we will consider your comment about the cleaning levels and make necessary changes. Thank you for choosing Richmond Istanbul, and we are looking forward to welcoming you again in the very near future. Best Regards, Ulustan Muhluoglu General Manager
4 out of 5
by A verified traveler from Tokyo

タクシム付近のリーズナブルなホテル

Posted Jun 25, 2015
Pros: 立地と価格のバランス。
Cons: 1 朝食のメニューの少なさ 2 Entranceからロビーまでが階段となっており、大きな荷物がある場合は不便 3 Spa & Fitnessがないこと
Location: タクシム広場など
1月同様、ビジネスでの2度目の滞在ですが、前回同様快適です。 周辺にバッカル(キオスク)やレストランも多く、滞在には困りません。 前の通りが賑やかなため、下層階に泊まると多少気になるのかも知れませんが、 今回も4Fだったので、まったく問題ありませんでした。 空港からタクシーで 50~60リラで行きますし、METROの駅にも近く、 イスタンブールの安ホテルには、Safety Boxや給湯器もついていない所が 多いですが、値段の割に利便性の高いホテルと言えるのではないでしょうか?
Comment from Hotel Management
Aug 14, 2015 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you for staying with us again and taking the time to get in touch with us to share the detail of your recent experience in Richmond Istanbul. My professional team and I felt really proud of your kind feedback and advise us to our future guests. We will be pleased to welcome you once again at Richmond İstanbul and provide you with the very best standards of our hospitality. Best Regards, Ulustan Muhluoglu General Manager