Ratings based on 56 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Small pleasant hotel

Posted Jun 26, 2017
Pros: The location. Rooftop terrace. Very clean and tidy. Interesting breakfast.
Cons: We stayed 5 nights and our coffee, tea and bottled water were not renewed, even after asking.
Location: Excellent location. walking distance to lots of different mosques, museums, palaces.
We enjoyed our stay and found the staff very helpful and welcoming. We upgraded to a larger room, which we found more comfortable for our needs.
Comment from Hotel Management
Jun 29, 2017 by tö, Hotel Management
Dear Julie, Thanks for your e-mail and I am so sorry about missing point that you have. however, this complimentary drinks only for the first day. That's why we did not replace that, I think we did not understand each other very well. Anyway, we are sorry again for that point, otherwise I am very happy that you enjoyed your stay. Please feel free to contact with us if you have any more questions or comment in our hotel or Istanbul. Best Regards, Tarık Özkalkan Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location. Excellent Value. Excellent Sta

Posted May 6, 2017
I stayed a week and would gladly book again Hotel Sarnic. Most of the sights in an easy walking distance. Breakfast buffe varied and well taken care of. Spotless clean. Staff always availaable and assist you with a smile. Fine view from the terrace of the Blue Mosque. Good restaurants around. The bed in my room one of the best I have slept in.
Comment from Hotel Management
Jun 29, 2017 by tö, Hotel Management
Thanks for your message, we are very happy to have a good comment about us from you. I have we will see you in Istanbul and you will choose us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario (Canada)

Wonderful hotel, location couldn't be more perfect

Posted Apr 23, 2017
Pros: Great location!, clean, wonderful staff, complementary breakfasts
Cons: I know it's difficult to add lifts to old buildings; my parents managed 1 flight of stairs well enough. It's just something guests should be aware of.
Location: Walking distance to every! local attraction! Blue Mosque, Grand Bazaar, Aya Sophia, Spice Market, museums, cisterns, everything. It's wonderful.
Everything about our ten-day stay at this hotel was so lovely! Starting from the complementary pick-up from the airport (which was such a relief and comfort, and the driver - even though his English was pretty basic - was so warm and kind and helpful) to our check-in, the staff were all so polite and helpful at every step. It's easy for us, as tourists from Canada, to feel silly or ignorant but the local culture or history or food scene or how even just how to get about town - the concierge and staff made us feel at ease and even anticipated what we were trying to ask for or might like, on occasions. They offered options about which tours to take, which sights to visit (and in which order!), local restaurants to try, as well as fun commentary about local history and politics. I also loved that they would mail out postcards that we might want to send to family and friends. My father wanted to experience the local trains, so they gave detailed instructions on how to do this and which routes to take. They also advised us on what the going taxi rates were, so we wouldn't be taken advantage of. They were accommodating about their breakfast hours, and even with my elderly father - they were patient when explaining things (sometimes repeatedly) and that is something I appreciated very much. The hotel itself was clean (very important!) - no trace of mold or rot or moisture in unwanted places - and solidly built. The decor and ambiance of the dining hall was pretty nice, as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant experience

Posted Apr 19, 2017
Very good location close to the main tourist attractions,clean and cosy, nice and polite staff. I enjoyed my stay here and would definitely recommend it to my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very close to the tourist side

Posted Apr 15, 2017
Very kind staff,very clean room and great breakfast
5 out of 5
by Esther

Stay here

Posted Feb 1, 2017 on Hotels
Unfortunately the roof top terrace was closed during our visit but otherwise it was first-rate. The airport pick up was most welcome.
3 out of 5
by A verified traveler

Great location

Posted Jan 20, 2017
Pros: Nice room
Cons: Breakfast, no lift, and staff need to be more friendly and accomodating.
Location: Local attractions
Nice room, comfortable bed, good location. Breakfast disappointing well below what is offered at hotels of similar or less rating. Quality and variety of food was not very good. Hotel staff need to be more friendly and more professional. You are lucky if you can get a smile or greeting as you walk up and down stairs. The person in charge of the kitchen is quite abrupt with the young waiter being the most friendly. Urgent change of attitude of staff required.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Excellent hotel

Posted Dec 7, 2016
Clean, close to the mosque and loads of food places. Free airport bus, just amazing. I will be back soon
Comment from Hotel Management
Dec 14, 2016 by Islam Karimov, Hotel Management
Dear Sai, Thank you for staying with us and leaving your review about our Hotel. We glad to see that you have enjoyed your stay in our Hotel. We hope to see you again amond our guests. Best regards, Islam Karimov.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
Good location to all attractions. Enjoyed the breakfast ! Staff helpful with advise.
Comment from Hotel Management
Dec 5, 2016 by Islam Karimov, Hotel Management
Dear Guest, Thank you for your kind review about our Hotel. We are very glad to know that you have enjoyed your stay in our Hotel. Hope to see you again on your next trip to Istanbul. Best regards, Islam Karimov.
4 out of 5
Recommended
for Couples
by A verified traveler from Jerusalem, Palestine

Very nice hotel 5 min. away from Sultanahmet

Posted Nov 23, 2016
Pros: Cleanliness, Breakfast and location
Cons: Nothing
Location: Close to the Grand Bazar, Sultanahment and Aya Sofia
We stayed at this hotel for four days in mid November 2016 for our anniversary. It is a very nice, clean hotel that offers good quality breakfast. The staff was very helpful and helped us in all our transit and answered our questions. The room are not big nor small they're decent size and clean. I would recommend it as it is only 5 minutes away from Sultanahmet, and around 8 minutes walk from the tram.
Comment from Hotel Management
Nov 25, 2016 by Islam Karimov, Hotel Management
Dear Hiba, Thank you for your kind review about our Hotel. Its always nice to hear compliments from our guest regarding our Hotel. A special thank you that you have noted positivly our breakfast and location. We hope to see you again among our guests in our Hotel. Best regards, Islam Karimov.