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Reviews of Serene Hotel Istanbul

2 out of 5
Serene Hotel Istanbul
Asmali Mescit Mah Istiklal Caddesi, Tutuncu çikmazi no:4/1 Beyoglu, Istanbul, Istanbul

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 7 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2017

4/10 Poor

Kostas, Athens

Disliked: Cleanliness, property conditions & facilities
Decent hotel..Close to all tourist attractions,
Its been 3 years since i last stayed in this hotel..In this time it has gone downhill fast,,Although close and walking distace to all tourist attractions,their standards have slipped dramatically..I stayed for 4 days,not once was there any house keeping done,no sheets changed ot beds made,no towels replaced..TV worked or didnt work..sheets were shabby and torn in places..
Stayed 4 nights in Jul 2017

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This hotel is great. I stay there every time i go to Istanbul.
Stayed 1 night in Jun 2017

4/10 Poor

Nick, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Dreadfully disappointing
Nice, friendly staff, and Serene was convenient but cramped and noisy. I mistakenly chose an economy room on the third floor. But the room was so narrow that I had to climb onto the bed from the bottom to get into it. The noise from the street below (close to Istiklal Cad) was loud and went in into the small hours. I was also bitten by mosquitos. I'm used to economical hotels but can't recommend this one. It could only suit students who don't go to bed early. I have stayed in cheaper accommodation in Istanbul which has been far better.

8/10 Good

Reuben, Puert Rico, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location
This was my second stay at the Serene Hotel. Front rooms could be noisy,but it did not bother me. Excellent staff.

8/10 Good

Bilal Nazar, Karachi, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to find but worth value for money
Overall it was good hotel and the most amazing thing was location because it's right in between the Istiklal street. But a major problem we had is to find it by own. It took 1:30 hours to find it because it's inside streets.

8/10 Good

freya.a, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of taksim, a real treasure
I went to serene with a friend and booked a double room. To our luck we got the room with the balcony (which I highly recommend) that looks down on all the busy streets of the shopping streets in taksim. The hotel was lovely, I had no issues whilst I stayed. The only hitch might be that because it's right in the middle of all the commotion from shoppers around taksim and street entertainment right outside the hotel it doesn't quiet down until quite late. If you're looking for a calm and quiet stay in istanbul this might not be the hotel for you, but its convinience to the bars around and transport was a great option for me.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Small room in an alley
Difficult to find the hotel. We took 2 hours to find the hotel as it is located in a small alley with no sign board on the main road. The room is very small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good stay at the hotel. Good area. Not noisy in the room from the street noise

8/10 Good

nurfatinah, manchester

Liked: Cleanliness, staff & service, property conditions & facilities
good location
good hotel in great location. downside it is a bit hard to find as there is no clear signage. It took us more than 30 mnts wandering around to search for the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location and small, but cosy room. Great shower, only issue was the loudness of the rooftop bar next door.

10/10 Excellent

Ines, Sarajevo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great value for the money
My parents stayed in same hotel and the staff was really helpful - even arranged upgrade on lower floor with no extra charge. The room was amazing - best it could be - overlooking Galata Square on Istiklal - so mornings having cofee and tea with that view - priceless! Rooms are nicely decorated, nice sized and bathrooms as well. Bed is comfy and sheets clean. Staff is helpful and organized pickup to the airport. The position of hotel is perfect. The only flaw is the maintenance of hotel facilities - could be better.

2/10 Terrible

Carranza, Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Serene.
The beds were clean as well as the sheets. The music from the next door bars was heard and played till 6am. I mean loud. The carpets were stained and the rooms smelled of mildew and tobbaco. The staff was not friendly at all. This hotel is overpriced.

10/10 Excellent

Emma, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very good value.
This hotel was ideal for our five nights in Istanbul. The location couldn't be better and allowed us to walk almost everywhere. The room was the size I expected for the money and was very clean. The bathroom was very nice indeed. The hotel employees were really friendly and helpful throughout our stay. I'd read that it was very noisy when I booked but hadn't realised just how noisy it would be. For the first two nights it was difficult to sleep due to the noise from a club a couple of doors down. However, on the third night, we realised that a window had been slightly open and once we'd closed it, the noise was much more bearable. I would still say that if you want a restful night this might not be the hotel for you. However, if you're attracted to the local nightlife and will be out until late at night or early the next day, you probably won't even notice. We were back at just before midnight most nights and did notice the noise. Having said that, I would definitely consider staying here again as it was such great value and in an absolutely perfect location.

8/10 Good

Esa, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smack in the middle of action
Hotel is very centrally located, myriads of restaurants are just around the corner. Shopping, hammam etc. are quite nearby. The economy rooms are tiny, but ok if you don't plan to spend your holiday in the hotel. You need to climb stairs so this is not for people with problems moving around. To reach the historical sites you'll need to walk ~1km to the tram. They tried to charge me directly (claiming they're having problems getting the payment from hotels.com), but the problem was solved the next day, after I told them I'd contact hotels.com. All in all the staff was very helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene Hotel over weekend
Over weekend trip to Istanbul. Booked Serene hotel. Didn't regret it. Very good - one of the best - quality/price ratio. Of course you are in the middle of the touristic area. Don't forget it as you book the hotel. At first place I would like to thank Orhan - administrator on the reception of Serene hotel - for his very friendly and professional help. He was always very polite and ready to help. Thank you, Orhan! Recommend this hotel to anyone, but not for the families with babies - because of 24 hours actions (which is very interesting, but not for babies) on the central street outside of the hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nie wieder!
Teppich, Wände und Möbel stark verschmutzt. Bettwäsche nicht sauber. Gardinen nicht benutzbar, da ausgerissen. Lichtschalter im Bad aus der Wand gerissen mit bloßliegenden Leitungen. Schwarzer Schimmel in der Dusche...
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tam bir fiyat performans
ilgili ve güler yüzlü çalışanlar. mükemmel konum. istiklal caddesinde olmasına rağmen ses çok rahatsız etmiyor. aklında soru işareti olanlar rahatça gidebilirler.
Stayed 5 nights in Sep 2017

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

4/10 Poor

momen

Disliked: Staff & service, room comfort
مقبول
الموقع الشيء الوحيد المميز بالفندق علما بانه بجانب بار لايوجد مصاعد او خدمات او افطار حتى الماء لايوفره الفندق جيد مقابل السعر
Stayed 4 nights in Aug 2017

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошо
Хороший отель, в номере холодильник, телевизор (не включали), кондиционер, сейф, отличный балкон. Соответствует ожиданиям.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel serene
otelin yeri çok merkezi, fiyatı uygun, odalar ferah.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Perfekt für ein Kurztrip
Ein Mittelgroße, kompakter Hotel mitten auf der Hauptstraße einer 20 Million Metropole. Wenn sie Ruhe oder sich zurückziehen wollen dann sind sie hier falsch. Das Hotel befindet sich mitten in Istanbul und dieser Stadt ist dafür bekannt das sie niemals schläft und die İstiklal Straße ist das Mittelpunkt davon. Das ereichen vom Hotel ist etwas kompliziert da es sich einer hintergasse befindet. Das Personal hingegen sehr freundlich und hilfsbereit.
Response from reception on Apr 1, 2017
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ekonomik odalar çok ufak
Ekonomik oda olarak verilen oda o kadar ufak ki, çift kişilik yatak odaya zor sığmış. Yatağın iki tarafında duvar var. Çok klostrofobik bi odaydı. Bunun dışında çalışanlar ilgili ve yardımsever. Konum olarak otel istiklal caddesinin üstünde çok güzel bir konumda. Ekonomik oda haricinde diğer odaları tercih etmek kaydıyla tavsiye ediyorum.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Correcte, très bon rapport qualité prix
Sejour professionnel , hôtel correcte, mais chambres exiguës, les photos ne sont pas représentatives .

8/10 Good

GULSAH, İstanbul

Liked: Cleanliness, staff & service, room comfort
Serena otel guzel
Temiz bir otel umduğumdan cok daha iyi cikti tekrar gideceğim

8/10 Good

Enver, Stuttgart

Liked: Staff & service, property conditions & facilities
Zentral & laut
Das Hotel liegt direkt an der Istiklalstraße und somit perfekt! Allerdings ist es deshalb auch recht laut (je nach Zimmerlage). Gutes Preis-Leistungsverhältnis!!

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel hakkinda
Otel merkezi yerde .kaldığım oda ve yataklar temizdi..personel iyi niyetli ayrıca ekonomik oda rezervasyon yaptırmama rağmen bana daha büyük odayı verdiler verdikleri oda caddeye bakıyordu .tek olumsuz yanı otelde asansor yok..fiyata göre cazip :)

8/10 Good

Kenny, Hong Kong

Liked: Cleanliness, staff & service, room comfort
房間整潔,地點不太方便
房間整潔度不錯,只是其中一個早上停電,幸好不是夏天或冷天,地點不太方便,儘管10分鐘到地鐵站,但來往機場也花太多時間,特別是在一個交通網絡較覆雜的地方,如果周末入住,應該很嘈吵,平日較好

4/10 Poor

pierluigi, parma

Liked: Staff & service
Disliked: Room comfort
buona posizione ma poco confortevole
Purtroppo la nostra esperienza non è stata delle più positive. L'hotel è in buona posizione ma piuttosto rumoroso e riposare anche di notte diventa difficile. A questo si è aggiunto un problema al boiler del bagno che per fortuna è avvenuto di notte altrimenti avrebbe rischiato di allagare la camera e rovinare i nostri bagagli se non fossimo stati presenti. Ma questo ha provocato grossi disagi al nostro già precario riposo e l'assenza di acqua fino a tarda mattinata. L'ultimo giorno ci siamo svegliati senza corrente e per questo non abbiamo potuto ne farci la colazione ne usufruire della luce in bagno per i nostri bisogni mattutini. A parte tanti "sorry" da parte del personale non ci è stato offerto nessun tipo di rimborso.

4/10 Poor

Ömer Cavit

Liked: Cleanliness
Disliked: Room comfort

10/10 Excellent

Orkun, Bursa / Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son Derece Mükemmel bir konaklamaydı.
Otelin yeri direk olarak İstiklal Caddesinin üzerinde, böylelikle taksim, beyoğlu cihangir, galata gibi semtlerde işi olan yada gezmek isteyenler için müthiş merkezi bir konumda bulunuyor. Bunun dışında odalar gayet temiz ve konforluydu, çalışanların ilgisi ve misafirperverliğide son derece yüksekti. Hatta ekonomi sınıfı oda rezerve etmiş olmamıza rağmen bize istiklal caddesine bakan standart odalardan birine ücretsiz terfi ettirdiler. Bundan sonra Avrupa yakasında kalacağım otel belli. Kesinlikle şiddetle tavsiye ediyorum.

6/10 Okay

Jan, Tirol

Liked: Staff & service
keine ohrstöpsel kein schlaf
Wir waren 5 Nächte in diesen Hotel - die Reise war halb geschäftlich und halb Urlaub. Ins Zimmer sind wir gekommen nur um zu Schlafen, da wir die ganze Zeit unterwegs waren. Es war sehr schwer den Hotell zu finden und die Taxifahrer in Istanbul wissen oft nicht wohin Sie fahren. Bei der Anreise haben wir ein anderes Zimmer bekommen, als gebucht was wir tauschen wollten. Das ging in Ordnung, haben aber das lauteste Zimmer im Hotell bekommen - 5 nächte mit Ohrstöpsel.

10/10 Excellent

Alex, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities
Super zentrale Lage
Das Hotel liegt auf der belebten Einkaufsstraße Istikal. Sehr nahe liegt der Taksim Platz von wo man alles erreichen kann. Am besten fährt man mit dem Bus vom Flughafen für 11 Türkische Lira zum Taksim Platz und geht dann zu Fuß die Istikal Straße runter. Vom Taksim Platz aus erreicht man das Hotel in ca. 10-15 Minuten. Das einzige kleine Manko: es ist sehr laut, da diverse Bars angrenzend sind! Falls man aber einen guten Schlaf hat, macht das nichts :)

8/10 Good

fabio, terni - Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo rapporto qualita prezzo
piccolo hotel , tenuto molto bene, in posizione centrale.. solamente un po rumoroso di notte.. si affaccia infatti sulla trada affollata e piena di locali..consigliato - ottimo rappotro qualita prezzo

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Top Lage, gute Betten, nach vorne hin sehr laut
Sehr charmante und freundliche Hotelmitarbeiter, die Antworten bei Fragen liefern. Die Betten sind gut. Die Aircondition funktioniert sehr gut. Die Standard Die Standard Zimmer sind sehr klein. Für das Gepäck ist kaum Platz im Raum. Die Zimmer zur istiklal caddessi sind sehr laut, da da abends bis morgens 4 Uhr bzw. 8 Uhr laute Partymusik zu hören ist. In den Zimmern nach hinten raus hörte man nichts von der Musik. Charmant ist, dass direkt am Hotel eine Bar ist, an der man einen leckeren Drink einnehmen kann. Die Lage des Hotels ist einmalig-quasi in der mitte der istiklal cad. Man läuft 10 min zum tünel und 10 min zum Taksim Platz.

8/10 Good

Fabio, terni - italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
qualità/prezzo
Ottimo rapporto qualità prezzo. . Pulizia .. centrale.. ci tornerei..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nicolau, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local otimo
Hotel pequeno, e muito bom. Perfeitamente limpo e confortavel. Mas sao 3 andares, sem elevador. Pode ser dificil subir até o 3o andar de escada carregando as malas. O local é ótimo. Fica numa travessinha da Istikal Cadessi, que é a rua mais agitada da cidade. Apesar disso, o isolamento acustico do quarto é perfeito. Não se ouve nada com a janela fechada

8/10 Good

Nicolau, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local otimo
Hotel pequeno, e muito bom. Perfeitamente limpo e confortavel. Mas sao 3 andares, sem elevador. Pode ser dificil subir até o 3o andar de escada carregando as malas. O local é ótimo. Fica numa travessinha da Istikal Cadessi, que é a rua mais agitada da cidade. Apesar disso, o isolamento acustico do quarto é perfeito. Não se ouve nada com a janela fechada