Ratings based on 402 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Amazing service and locationPosted Sep 27, 2016 on Hotels
We were transferred to the Eurostar hotel as this hotel was being refurbished. the service at the Eurostar was amazing and Esef deserves a special mention for his unbelievable service. He is truly a credit to his hotel.
by A verified traveler from london
changed my hotel to another onePosted Sep 21, 2016
booked this hotel as the breakfast on the top floor with sea view , changed my hotel the last minute (the night before my travel), the hotel they put me in with the breakfast in the basement .
for Everyoneby A verified traveler
Good LocationPosted Apr 21, 2016
Pros: The staff and location
The location of the hotel was excellent as it was close to the tourist attractions, public transport, shopping outlets and food. Although only 1 staff spoke fluent English, communication with the other staff was not a big problem. Overall they were attentive and prompt with our requests which made the stay at the hotel memorable. Rooms a little small but clean (including the toilet). Highly recommended if the hotel just for you to sleep/rest
for Everyoneby A verified traveler from uk
Nice hotel, near all attractions.Posted Nov 1, 2015
Pros: See a view of the port that ships go by, bosphorus bridge and the areas from the restaurant and we can walk everywhere to places we want to see.
Cons: none, our room is clean, helpful staff that what we want.
Location: Good location and attractions are in walking distance .
the hotel is in a good location, near all attractions and tram stations nearby. We love to see a view of the sea and ships and all areas from the restaurant when we have breakfast.
for Everyoneby A verified traveler
Great stayPosted Nov 1, 2015
Pros: Very helpful staff and happy to keep our luggage when we checked out
Location: All close at hand
wonderful breakfast in rooftop restaurant with stunning views over the city and the bosphorus
by Giles from Cincinnati
Good hotel, wonderful staffPosted Oct 12, 2015 on Hotels
Fairly large room with a decent bathroom and fabulous included breakfast. A good hotel to be in in Istanbul since it was with easy walking distance of all the " necessary" sights and the ferries to the Asian side. However, the best aspect of the hotel was the front desk staff who were wonderful. The booking at Hotel.com had gone wrong and we ended up getting 2 room on one night ( no one needs that!). I was unable to get through to a human at Hotel.com on the phone, but the hotel itself sorted it out. Very impressive.
for Everyoneby A verified traveler from A
Great location, friendly staff and very cleanPosted Sep 22, 2015
Would highly recommend this hotel. The location was fantastic with it being a close walk to Hagia Sophia, Blue Mosque, Topkapi palace and Grand Bazaar. Most of all the staff were lovely with one gentleman in particular always greeting us with a smile. He even helped sort out our pre booked transfer from the hotel to the airport. The cleaner called Aysha was great and always ensured the room was clean and came back to clean our room when it was convenient for me. The only thing I would say is the bathroom needs renovating as the shower bottom does look a bit worse for wear. Other than that it was a pleasant experience and would defo tell you to book if you considering it.
by Bonnie from Toronto, Canada
Fabulous locationPosted Sep 10, 2015 on Hotels
Great location within walking distance to main attractions and lots of choices for eating.
for Everyoneby A verified traveler from San Jose,Ca
Very nice hotelPosted Jun 8, 2015
Pros: Every thing, from cleaness to location and staff.
Cons: They should have cable TV
Location: Prefect location, near all sights and places to see.
This hotel was one of the most comfortable place I have stayed. The staff, the location was absolutley prefect. We could walk to all major sights in few minutes. I know the this hotel is a 3 star hotel, but in my opinion is a 5 star hotel. We had a great experience staying there.
by Sam M from Hong Kong
Good price, great breakfast viewPosted Jun 7, 2015 on Hotels
Noisy as it is next to Light Rail. Good price. Convenient.