View from property

Reviews of Seres Hotel

Seres Hotel
Hudavendigar Caddesi 25 Sirkeci, Istanbul, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 307 out of 750 reviews" "
Rating 8 - Good. 320 out of 750 reviews" "
Rating 6 - Okay. 81 out of 750 reviews" "
Rating 4 - Poor. 27 out of 750 reviews" "
Rating 2 - Terrible. 15 out of 750 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, food and room great !! Very well located.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Istanbul paradise
The staff were very helpful especially for breakfast and evening meal, service and food were excellent, We will go back again
Stayed 8 nights in Sep 2023

8/10 Good

jihad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people there are so nice. They serve with a big smile. Location is awesome next to train and marmaray where you can reach everywhere. The area is very nice and close to most of the historical places like sultanahmet, and at sophia.
Stayed 9 nights in Jul 2023

6/10 Okay

Patrice

Stayed 2 nights in Jul 2023

8/10 Good

Hitendra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central to many shops and restaurant/bars and walking distance to all the tourist attractions. The independent rooftop bar/restaurant is split over the neighbouring hotel and has spectacular views of the bosphorus.
Stayed 4 nights in Jun 2023

2/10 Terrible

Jannath

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights at Seres, no AC for 3 nights, informed stuff about it, but every time you asked they said it is getting fixed, but nothing happened,it was very hot , we were unable to sleep. At night I informed staff members about it but they told me that it’s working Shower was dirty, toilet seat was not properly fixed(kept moving), towels were old and dirty which definitely needs replacing. Breakfast is not great. Everything was really old and needs updating. Only thing is good is their staff, nice and friendly
Stayed 3 nights in May 2023

8/10 Good

Marzhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel by itself is okay and staff were friendly. Rooms are tiny, if you’re with family and kids definitely not a place to stay. Breakfast was good.
Stayed 6 nights in May 2023

6/10 Okay

Walter

Liked: Cleanliness
Disliked: Staff & service
From “top” to”bottom” @ Seres Hotel. Top..breakfast on top floor ..great management.good food..great view. Middle..average room..somewhat dated..more than adequate. Bottom 1st floor..It seems the hardest thing to do in Istanbul is “cancelling” hotel transportation. “impossible” is a word that sometimes might be heard. Amazingly enough it might be “cash only”. Might be the only place in Istanbul that won’t take a credit card..weird.
Stayed 4 nights in Feb 2023

10/10 Excellent

Duraiya

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Guler

Traveled with partner
Liked: Cleanliness
The hotel is near all attractions, near all transportation, plenty of places to eat. The air com outside the bedroom door was very noisy. The breakfast was faultless and delicious. Excellent service by breakfast staff in the morning. The reception is not very welcoming and very rude. Don’t like any one complaining. One night we decided to have dinner on the top floor of the hotel. The restaurant had plenty of tables but none for us was available because we did not book. That night as we was leaving the hotel the 2 men from the receptionist trying to get tourist to dine in their restaurant from the street, so they can charge them 3 times the price of food and drink. When we came back that evening I spoke to the manager at the reception. I ask him why we was not told we had to book a table at check in. He was so rude he said no you can just go and sit on any table you don’t need booking if you are staying at the hotel. I was annoyed with this. I said you need tell your staff that and give them proper policies to follow. We stayed 5 days and the manager did not even apologise.
Stayed 4 nights in Nov 2022

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Very clean safe and friendly staff 👍
Stayed 2 nights in Nov 2022

10/10 Excellent

Lyuba

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Ray

Stayed 5 nights in Sep 2022

10/10 Excellent

Emy

Traveled with family
Liked: Cleanliness, staff & service
Superior locations with great view from terrace
Stayed 10 nights in Sep 2022

8/10 Good

Tahir Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing trip to Istanbul. We enjoyed and visited existing places. Seres Hotel was excellent choice because of location and excellent service and cleanliness.
Stayed 4 nights in Sep 2022

10/10 Excellent

Tariq

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its perfect fabulous perfect location and friendly staff plus clean and neat
Stayed 9 nights in May 2022

8/10 Good

Amin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent, but the room is small not a great view, and noisy AC. Construction around the hotel was also a down but can’t count it towards the hotel
Stayed 5 nights in Jul 2022

10/10 Excellent

rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was plentiful and wonderful….We stayed a week and was never bored …metro was right across the street and tramway station a block away. Everything you needed was a within walking distance….
Stayed 7 nights in Jul 2022

10/10 Excellent

Aruna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at the hotel. Just walk out of the hotel- interesting places. Roof top brake fast is the best.
Stayed 2 nights in Jul 2022

10/10 Excellent

Esko

Stayed 1 night in Jun 2022

10/10 Excellent

Dhaher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved stay in this hotel, the service was great, the workers were friendly, and the breakfast was more than wonderful
Stayed 8 nights in Mar 2022
Response from Baran on Apr 18, 2022
Dear Dhaher, First of all we would like to thank you for your kindly interest in our hotel and for your choosing our hotel. We would like to say that we are happy for your pleasure about your stay. Hope to see you at our hotel again.

8/10 Good

Vielka E.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
Stayed 1 night in Nov 2021

8/10 Good

Kushtrim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful. Great position. The view it was beautiful at the roof. Food was great.
Stayed 3 nights in Dec 2021

2/10 Terrible

Tunc

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Irfan

Stayed 3 nights in Nov 2021

8/10 Good

Ahmad

Stayed 3 nights in Oct 2021

10/10 Excellent

ADNAN, Khartoum

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.great staff. And excellent dinner
Stayed 9 nights in Sep 2021

10/10 Excellent

Sahar Samih El

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and helpful staff. Rooms are always very clean and the food is just amazing.
Stayed 6 nights in Sep 2021

8/10 Good

Oroszne Deme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Deme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

scott

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Its noisy because of the metro right outside. The toilet and the bath is a little bit small. But it was not a big deal for us. Everything else was super good especially the breakfast. Its also very close to the train and boat station. Its many tourists around.
Stayed 3 nights in Jul 2021
Response from Muhsin on Aug 12, 2021
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

8/10 Good

Anatoly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from muhsin on May 17, 2021
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

8/10 Good

Nick, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent rooftop restaurant with terrace and wonderful views across the harbour.
Stayed 1 night in Nov 2020
Response from muhsin on Nov 30, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

2/10 Terrible

Gm, London

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry poor area and staff unprofessional. They where forcing us to stay at the hotel. And was verry angry once we said we dont want to stay in that hotel. It was soo tight and the town was awfull
Stayed 19 nights in Sep 2020
Response from muhsin on Nov 11, 2020
Thank you very much for your kind review.We are really sorry to see that we could not make your stay more comfortable.We will do our best for improving better service.We will look forward to accomodate you again!

10/10 Excellent

Mohammad Sufiyan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Excellent hotel not far from city at all
Stayed 2 nights in Sep 2020
Response from muhsin on Oct 26, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020
Response from muhsin on Oct 26, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

8/10 Good

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from muhsin on Oct 26, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from muhsin on Aug 12, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from muhsin on Aug 12, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again

10/10 Excellent

Sadaga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020
Response from muhsin on Feb 3, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service deffenetly will be staying again, staff were great and breakfast was amazing
Stayed 4 nights in Jan 2020
Response from muhsin on Jan 10, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very small and inconvenient. The view was not existent.asked for a new room and was given 2 single beds with a view to the back of the building
Stayed 5 nights in Dec 2019
Response from muhsin on Jan 6, 2020
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Loved it. It was in centre of everything. Very clean, comfortable, very helpful & friendly stuff. I highly recommend this place. Also, coming back here again.
Stayed 7 nights in Dec 2019
Response from muhsin on Dec 21, 2019
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019
Response from muhsin on Dec 16, 2019
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

10/10 Excellent

SM, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to see istanbul! The breakfast was delicious every morning and has a lovely view of the city. Of course the room isn’t huge but it does the job as you’re out most of the day! Staff are super helpful and there’s lot of things to do in the area and with food and shops on every corner. I would definitely recommend to stay here and would book again! Thank you Seres team x
Stayed 4 nights in Nov 2019
Response from muhsin on Dec 2, 2019
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

10/10 Excellent

Malkus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples traveling
Great valur. Extremely central. Breakfast quality was not top standard but one should not expect more to these fares. Highly recommended
Stayed 3 nights in Nov 2019
Response from muhsin on Nov 25, 2019
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from muhsin on Nov 18, 2019
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019
Response from muhsin on Nov 18, 2019
Thank you very much for your kind review.We are really sorry to see that we could not make your stay more comfortable.We will do our best for improving better service.We will look forward to accomodate you again!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended and clean and great location Great staff Wide variety breakfast
Stayed 4 nights in Nov 2019
Response from muhsin on Nov 18, 2019
Thank you very much for your kind review.We will do our best for improving better service.We will look forward to accomodate you again!