Staffs were extremely disrespectful. When I first arrived, they put me in a room with thin walls, broken shower, wall in wall and pulled couch out bed (after I paid for a normal bed). When I first try requesting for a new room on my own, they were not paying me no mind until I contacted my booking company (cheapticket.com). With assistance from my booking company, I was able to get a better room with better bed, no wall in the wall and better shower.