Ratings based on 504 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Fantastic location and servicePosted Aug 29, 2015
We loved staying at sura hotel, it's very close to the blue mosque and close to all the lovely food places. The hotel is clean and lovely with an excellent gym which me and my husband used everyday. The staff were friendly and helpful fulfilling all of our needs. I would love to stay there again on my next trip.
for Everyoneby A verified traveler from London
A nice hotel very close to main attractionsPosted Aug 20, 2015
Pros: Proximity to main attractions Good food restaurants available alongside the road Reasonable spacious rooms Excellent Staff
Cons: Bathroom wall facing room!!!
Location: Haga Sophia Blue Mosque Topkapi Palace Great Food shops Metro station
The hotel staff is excellent and extremely courteous. They go out of the way to try and help. The room was clean and reasonable for 3 beds. The mattresses and pillows were comfortable. The air conditioning was fine. HOWEVER, the bathroom had only a window blind covering the glass panel separating it from the bed room. This was quite inconvenient as i was with my parents! The bathroom itself was of good size and very proportionate. Unfortunately, the staff informed me that all rooms have a similar setup i.e. bathrooms have similar blinds, this i found quite surprising!! Apart, from this everything about hotel is great. The breakfast is plentiful with extremely attentive and helpful staff.
for Everyoneby A verified traveler from Sheffield UK
Great locationPosted Aug 10, 2015
Pros: Location, amenities
Location: Sultanahmet mosque, Hagia Sophia Museum, Mosaic Museum, Arastar Bazaar, Grand Bazaar, Sulyamania Mosque, Basilica Cistern, Topkapi Palace etc
This hotel is located very close to the mosques and museums. Also the hotel is a next door to the tram line so you can travel to other parts of Istanbul too like Taksim Square, Istaklal Street (shopping district) and Dolmabache Palace . Friendly staff will direct you to all the tourist locations. Sister hotel next door is 5 star and you can use most of its facilities also. Breakfast is better there too. It is a 15 minute walk (or one stop on the tram) to the sea where we can go on cruise tours of the Bosporus.
for Everyoneby A verified traveler from leicester, england
Excellent locationPosted Aug 1, 2015
Excellent hotel in an excellent location. Would highly recommend, staff are friendly and helpful. Location is the best...everything is so close. Don't go on any negative comments anyone posts. missing Istanbul already would go back in an instant best experience ever👍
for Everyoneby A verified traveler
Excellent Location, great staffPosted Jul 8, 2015
Excellent Location, great staff, felt really safe in Istanbul, and this hotel is an excellent place to stay, easy access to all tourist locations, walking or tram, and tran leads to metro for Airport.
for Familiesby Kevin
Stay here!Posted Jul 2, 2015 on Hotels
A marvellous property! Located in the centre of the historical district, this property was quaint and the service excellent.
for Familiesby heba from الكويت
فندق جميلPosted Jun 30, 2015 on Hotels
الفندق جديد مقارنة بالفنادق المجاورة .. الطاقم ودودين .. ولكن واجهتنا مشكلة ستارة الحمام لم تكن تغلق جيدا حيث ان من بداخل الغرفة يتمكن من رؤية من بداخل الحمام بوضوح .. الافطار لذيذ .. وقريب جدا جدا من مسجد السلطان احمد وايا صوفيا والمطاعم والاماكن الحيوية بالمنطقة ..
for Everyoneby A verified traveler from Dubai
Nice, comfortable, clean hotel in ideal location.Posted Jun 29, 2015
Pros: Location, restaurents on doorstep, close to major attractions, clean, with friendly staff.
Cons: Housekeeping / mini-bar service (hit or a miss) and install air conditioning in the newly opened bar / smoking area at rear of hotel.
Location: Location is ideal, restaurents, tour operators, cash machines, small supermarket, tram, Blue Mosque, Hagia Sophia, Grand Bazaar all local.
We stayed at the Sura for 9 nights, it was an enjoyable experience, ideal location close to Hagia Sophia and Blue Mosque, with local tram nearby and quality restaurents on the doorstep. Istanbul is generally quite a hilly area, the hotel is located not too far up the main drag, but may still cause problems with those that are unable to walk far. The hotel staff were very friendly and obliging making our stay a pleasure. Housekeeping / mini-bar service was a little dissapponting, having to ask for cups / spoons on 3 occassions, after a long days trip a nice coffee in the room is always a pleasure, but not having to go back down to reception and ask for cups. The Wi-Fi was not totally reliable, although we did manage to sign in eventually, but you would expect this service to be better and more efficient in this day. Our room was quite small (double deluxe) situated on the 4th floor, and was quite claustraphobic with the protruding roof profile causing clearance problems so you had to be very careful not to bump your head (we did). You can organise trips / tours directly from the hotel, would advise to look around first though as some did not justify the cost for what was provided, although the hotel does not take payment, only organise, their are plenty of tour operators nearby so a quick look around and cost comparison would be recommended. The new bar / smoking area inddor at the back was ideal, however could do with air conditioning. Overall an enjoyable stay.
for Everyoneby A verified traveler from Nordhofen
Zentraler geht's nicht!Posted Jun 28, 2015
Die Lage des Hotels ist wohl kaum zu übertreffen! Das Personal sehr zuvorkommend und freundlich, großes Lob! Sauber ist das Hotel ebenfalls, da gibt's nichts zu meckern. Frühstück ist landestypisch und groß. Gegessen haben wir dort sonst nichts, das Restaurant war aber abends immer sehr gut besucht! Ein Tip an das Hotel: Man sollte sich langsam überlegen die Zimmer (213 in unserem Fall) zu renovieren (Tapete fleckig, Farbe blättert an der Klimaanlage ab) und die Tagesdecken (unsere hatte ein Brandloch) auszutauschen. Bitte als positive Kritik sehen :)
for Everyoneby A verified traveler from Australia - Perth
Excellent locationPosted Jun 26, 2015
Pros: the location
Cons: fix up the patchy walls and furnishings in the room, ie blinds not fitted properly / paint peeling - AND updating the whether forecast daily...
Location: Hotel is across from the blue mosque (and others) ,centrally located. easy to get to, trams just down the road 1min walk, restaurants out the front
Hotel is across from the blue mosque ( and others) ,centrally located. easy to get to, trams just down the road 1min walk, restaurants out the front of the hotel. Grand Bazaar down the road, we walked.. Breakfast is plentiful, staff a little lazy though. Would definitely stay here again - you cant beat the location