Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Reviews of Swissotel The Bosphorus Istanbul

5 out of 5
Swissotel The Bosphorus Istanbul
Visnezade Mah. Acisu Sok. NO. 19, Macka Besiktas, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1002 reviews" "
Rating 8 - Good. 171 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qaisar, Norcross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
Dear Qaisar ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Saad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best room view in Istanbul Yet the sourding area is not as full as should be with groceries and food, drinks, etc
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
Dear Saad ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel but my only challenge was the apartment didn’t have a no smoking room. Most of the rooms smelt of cigarette….
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 24, 2024
Dear Mrs. Tina ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel is stunning and the Bosphurus strait is within walking distance.
Stayed 5 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Dear Shan ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Ala

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Dear Ala ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Ala

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and staff
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Dear Ala ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Dear Hossein ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

omed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel 👍👍👍
Stayed 6 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Dear Mr. Omed ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Ayoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay female staff are very rude
Stayed 9 nights in Apr 2024
Response from Guest Services on Apr 16, 2024
Dear Ayoub ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Majid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in.
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 11, 2024
Dear Mr. Majid ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Gurpreet Kaur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, modern and clean hotel. Very spacious rooms and communal areas and lots of amenities including spa and gym facilties, hairderessers, shops including high end ones and dining options. Great location for views of Bosphorus River and easy access to old town viaMetro which is really easy to use and cheap mode of transport. Youdo have to walk up a few hilly roads to get to the hotel but ok if you enjoy bit of exercise. Nice restaurants and cafes in atea
Stayed 7 nights in Mar 2024
Response from Guest Services on Apr 8, 2024
Dear Gurpreet ,Thank you for your extremely positive review. We really do appreciate our guests taking the time to leave us feedback, and we are thrilled that you enjoyed your stay with us and everything exceeded your expectations. At Swissôtel The Bosphorus, Istanbul we pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! I will have great pleasure in sharing your comments with our colleagues. We thank you for your visit and hope to welcome you back again soon. Kind Regards ,Guest Services

10/10 Excellent

Abdo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No discount as mentioned , no advantages for bookies via Expedia whatsoever . No perks or upgrades given although it wasn’t high season and the hotel didn’t seem full
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 8, 2024
Dear Mr. Abdo ,Thank you for taking the time to share your recent experience with us. We are pleased to learn you were impressed with our location and your positive comments about our friendly staff service means a lot to us.I would like to take this opportunity to VIP Benefits we already did a discount for you %15 from your extras .with the benefit of room upgrade with availability permitting. Thank you again for your visit and look forward to welcoming you back when your travales bring you to Istanbul. Best Regards ,

2/10 Terrible

C A

Stayed 6 nights in Mar 2024

10/10 Excellent

Neehal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent and accommodating. The lobby is beautiful with breathtaking views of bosphorus. The rooms were nice,had minor equipment issue that staff fixed within minutes. The in door pool and spa area are nice as well. Unfortunately we could not try the 16 roof top restaurant due to out of season closure. The highlight of the stay how ever was the buffet at Sabarosa, which was probably the best turkish food we had entire week, there is a plethora of desserts, main courses and other dishes, we loved it and tried twice. Was worth every penny. The Gunyadin steakhouse was also extremely good. Its a little away from the hustle bustle tourist areas of Hagia sophia, more close to taksim but the views of bosphorus and peaceful environment makes it a great location to stay. We loved it and would highly recommend.
Stayed 7 nights in Mar 2024
Response from Guest Services on Apr 2, 2024
Dear Neehal ,Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time.We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul.Kindest regards,Guest Services

8/10 Good

Esra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scale was not working. USB outlet didn’t charge. I don’t like how they are not flexible in changing the room. They always provide the same response “Hotel is full”.
Stayed 3 nights in Mar 2024
Response from Guest Services on Apr 3, 2024
Dear Mrs. Esra ,Thank you for sharing your comments with us regarding your recent stay at Swissôtel The Bosphorus, Istanbul. We do value feedback from our customers as it is the only way we can truly improve our offering. I was extremely sorry to learn that we did not completely meet your expectations. Rest assured, we will be discussing your comments with our management team, and I can only apologies for any inconvenience. We are committed to providing the very highest standards of service to our guests and I am sorry you did experience this during your time with us. I do hope you will return to Swissôtel The Bosphorus, Istanbul in the future, in order that we can have another opportunity to deliver to you a truly memorable Swissôtel experience.

10/10 Excellent

Mehmet Cenk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 28, 2024
Dear Mr. Mehmet ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

8/10 Good

Erkan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It is one of the best hotels in Istanbul.
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 28, 2024
Dear Mr. Erkan ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Yasaman, North Vancouver

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 20, 2024
Dear Mrs. Yasaman ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Kurtulus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Misafir İlişkileri on Mar 14, 2024
Sayın Kurtulus Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

8/10 Good

phiona, Portland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was beautiful , though some of front desk staff could be more friendly to foreign guests .. other than that the stay was beautiful , amazing facilities and would visit again !
Stayed 2 nights in Feb 2024
Response from Guest Services on Mar 11, 2024
Dear Phiona ,Thank you for taking the time to review your stay with us and coming home to best address in town. We also appreciate your constructive feedback, and wish to assure your comments are shared witan related management team. Thank you again for choosing Swissôtel as your home away from home and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again.Kindest regards,Guest Services

10/10 Excellent

murat

Stayed 1 night in Dec 2023
Response from Misafir İlişkileri on Mar 22, 2024
Sayın Murat Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Misafir İlişkileri on Mar 11, 2024
Sayın Ali Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 Excellent

tayeba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and service
Stayed 13 nights in Jan 2024
Response from Guest Services on Feb 26, 2024
Dear Tayeba ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Ala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back again
Stayed 9 nights in Feb 2024
Response from Guest Services on Feb 23, 2024
Dear Ala ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Elma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect and nice!
Stayed 7 nights in Feb 2024
Response from Guest Services on Feb 12, 2024
Dear Elma ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Guest Services on Feb 8, 2024
Dear Mr. Mohamed ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services on Feb 6, 2024
Dear Mr.Abdullah ,Thank you for taking the time to rate your stay with us, we are sorry to read you expressed disappointment with your stay. We regret that we were not able to meet your expectations. Customer satisfaction is of the utmost importance to us, and we would be interested in finding our why this was the case - please could you provide more details? We look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kind regards,Guest Services

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 24, 2024
Dear Mr.Mohammad ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Naside, Allston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 24, 2024
Dear Naside ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Paulina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always convenient and comfortable!
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 20, 2024
Dear Paulina ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,

10/10 Excellent

PARVIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 15, 2024
Dear Parviz ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

FOTIOS

Stayed 4 nights in Jan 2024
Response from Guest Services on Jan 15, 2024
Dear Fotios ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

8/10 Good

Flamur

Disliked: Amenities
Response from Guest Services on Jan 9, 2024
Dear Flamur ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Fatemah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Guest Services on Jan 31, 2024
Dear Fatemah ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Jan 3, 2024
Dear Mr.Tammy ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Jurgen

Stayed 1 night in Dec 2023
Response from Guest Services on Jan 20, 2024
Dear Jurgen,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Nick

Stayed 5 nights in Nov 2023
Response from Guest Services on Dec 31, 2023
Dear Mr.Nick ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,

10/10 Excellent

Nalin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Only downside a bit far from places but cab was super easy.
Response from Guest Services on Dec 29, 2023
Dear Mrs.Nalin ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Onur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Misafir İlişkileri on Dec 29, 2023
Sayın Onur Bey ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 Excellent

Samer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and excellent service, view is amazing
Stayed 4 nights in Dec 2023
Response from Guest Services on Dec 27, 2023
Dear Mr.Samer ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Oya

Stayed 4 nights in Dec 2023
Response from Misafir İlişkileri on Dec 23, 2023
Sayın Oya Hanım ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 Excellent

Erkan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest quality staff in Turkey
Stayed 3 nights in Dec 2023
Response from Misafir İlişkileri on Dec 23, 2023
Sayın Arkan ,Swissôtel The Bosphorus, Istanbul ile ilgili değerlendirme yaptığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri

10/10 Excellent

Elmira

Stayed 6 nights in Dec 2023
Response from Guest Services on Dec 21, 2023
Dear Elmira ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Imran

Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 21, 2023
Dear Mrs.İmran ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Karrar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Amazing food. One of the best experiences in a long time.
Stayed 5 nights in Dec 2023
Response from Guest Services on Dec 14, 2023
Dear Mr.Karrar ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing for a VIP property treatment as mentioned by Expedia.
Stayed 2 nights in Dec 2023
Response from Guest Services on Jan 3, 2024
Dear Mr.Muhammad ,We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards

10/10 Excellent

Sohrab

Stayed 3 nights in Jul 2023
Response from Guest Services on Dec 14, 2023
Dear Mr.Sohrab ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Seyed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 14, 2023
Dear Mr.Seyed ,We very much appreciate your rates regarding your stay at the Swissôtel The Bosphorus Istanbul. It is always a pleasure to receive positive feedback. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards,Guest Services

10/10 Excellent

Samar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , excellent staff
Stayed 9 nights in Nov 2023
Response from Guest Services on Dec 14, 2023
Dear Mrs. Samar ,Thank you for taking the time to review your stay with us and coming home to best address in town. Your comments are a great motivation for our team and will certainly be sharing your kind sentiments. Thank you again for your wonderful feedback and hope to continue to offer you the very best of our internationally recognized Turkish Hospitality time and time again. Kindest regards,Guest Services

8/10 Good

susana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff was great except for the breakfast buffet waiters, they were not helpful or attentive, they just ignore us.
Stayed 6 nights in Nov 2023
Response from Guest Services on Dec 14, 2023
Dear Susana ,Thank you for taking the time to review your recent stay with us. At Swissôtel The Bosphorus , Istanbul we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am sorry if we did not completely achieve this during your stay. I do apologies for any offense caused by my colleague who will receive some guidance and further training. I hope you will not let this be the reason for not returning and we will be mindful of this misjudgment going forward. I hope we will have pleasure of welcoming you back to Swissôtel The Bosphorus , Istanbul in the futureKind Regards ,Guest Services