Comment from Hotel Management
Nov 21, 2016 by The Marmara Pera Hotel, Hotel Management
Dear Guest, We are so sorry to hear that you have been faced to claim a very unpleasant situation. Regarding the subject wouldn't have been informed the hotel management to investigate and take an action ? As the hotel management, how we would have been expected from you to inform the hotel reception or security department, at the moment you realized while you stayed with us instead of blaming our hotel directly.