Seasonal outdoor pool, sun loungers

Reviews of The Marmara Taksim

5 out of 5
The Marmara Taksim
Taksim Square, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1013 reviews" "
Rating 8 - Good. 247 out of 1013 reviews" "
Rating 6 - Okay. 81 out of 1013 reviews" "
Rating 4 - Poor. 40 out of 1013 reviews" "
Rating 2 - Terrible. 52 out of 1013 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

florian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fatma Kutlucan on Mar 27, 2024
Dear Florian,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality .. nice reception man Dacon
Stayed 2 nights in Mar 2024
Response from Fatma Kutlucan on Mar 25, 2024
Dear Ahmad, Thank you for taking time to write such a wonderful review! We are glad to know that you enjoyed your stay in our hotel and look forward to greeting you again!Best Regards,

10/10 Excellent

Saneeha

Traveled with partner
Liked: Cleanliness
Amazing location and an iconic building known as one of the first luxury hotels in Istanbul. Very comfortable rooms with quality crispy linen. Wonderful staff. Reception upgraded us. It was a very memorable trip thanks to Marmara Taksim.
Stayed 1 night in Mar 2024
Response from Fatma Kutlucan on Mar 19, 2024
Dear Saneeha,Thank you for your wonderful review! We're delighted to hear that you had a memorable stay at Marmara Taksim. We strive to provide exceptional service and comfort to all our guests. We hope to welcome you back again soon!Best Regards,

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice from the staff to comfort of the room. The location was even better we expected for convenience of everything - The hotel upgraded us which was very nice.
Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on Mar 19, 2024
Dear Shahid,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay, from our attentive staff to the comfort of your room. We're glad the location exceeded your expectations, and we're delighted that you appreciated the upgrade. We hope to welcome you back soon!Best Regards,

10/10 Excellent

Ghina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the room upgrade , staff is very helpful
Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on Mar 16, 2024
Dear Ghina ,Thank you for your kind words! We're delighted you enjoyed the room upgrade and experienced helpful service from our staff. We hope to welcome you back again soon! Best Regards,

10/10 Excellent

TAMER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024
Response from Fatma Kutlucan on Mar 11, 2024
Dear Tamer,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.Best Regards,

10/10 Excellent

Faisal

Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on Mar 25, 2024
Dear Faisal, Thank you for giving us your highest score!We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Shelomoh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 5 nights in Feb 2024
Response from Fatma Kutlucan on Mar 4, 2024
Dear Shelomoh,Thank you for your kind words! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!Best Regards,

6/10 Okay

Mahnoosh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We were in Deluxe Room for 4 nights and I paid almost 1.400 for 3 adults and unfortunately room was just for 2 people, one of us slept on sofa, and when I talked with reception they told me we didn’t have any 3 bedrooms in one room, every day I went to reception and talked to them that is not fair because I paid for 3 adults, why I have to sleep on sofa, last day manager of the hotel talked to me, she was really kind, she changed our room, she tried to help me, but unfortunately it was the last night, totally the hotel was perfect but the problem was they don’t have any room for 3 adults so , one of the person had to sleep on sofa wich is with that price is not fair.
Stayed 4 nights in Feb 2024
Response from Fatma Kutlucan on Mar 6, 2024
Dear Mahnoosh,Thank you for your understanding. We apologize for any inconvenience caused during your stay. We strive to make our guests happy and will take your comments into consideration for future improvements. We hope to welcome you back for a more enjoyable experience.Best Regards,

2/10 Terrible

IHAB

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They upgrade one room only and now they refuse to give late check out , the hotel is empty , why it’s on vip I don’t know
Stayed 4 nights in Feb 2024
Response from Fatma Kutlucan on Feb 26, 2024
Dear Ihab ,We apologize for the inconvenience. We will investigate the situation and ensure our VIP guests receive the service they deserve. Thank you for bringing this to our attention.Best Regards,

10/10 Excellent

Navin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect, and it is clean and safety
Stayed 4 nights in Feb 2024
Response from Fatma Kutlucan on Feb 17, 2024
Dear Navin,Thank you for your fantastic review! We're pleased to hear that everything met your expectations and that you found our hotel to be clean and safe.We hope to welcome you back soon!Best Regards,

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2024
Response from Fatma Kutlucan on Feb 7, 2024
Dear Joan,Thank you very much for your wonderful comment! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Ferhat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a central location in Taksim within the walking distance to main attractions. Staff was very friendly and caring. Beautiful view of the Bosporus straight from your room.
Stayed 4 nights in Jan 2024
Response from Fatma Kutlucan on Feb 7, 2024
Dear Ferhat ,Thank you for your kind words! We're delighted you enjoyed our central location, friendly staff, and breathtaking Bosporus view. We hope to welcome you back soon!Best Regards,

10/10 Excellent

Abdallah

Stayed 4 nights in Jan 2024
Response from Fatma Kutlucan on Mar 20, 2024
Dear Abdallah,Thank you for the high score! We are looking to greeting you again.Best Regards,

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2024
Response from Fatma Kutlucan on Feb 2, 2024
Dear Amir,Thank you very much for your kind comments. We look forward to welcoming you back in not too distant future. Best Regards,

8/10 Good

Gonca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Fatma Kutlucan on Jan 16, 2024
Değerli Misafirimiz Gonca Hanım ,Bizi değerlendirdiğiniz için teşekkür ederiz. En kısa zamanda sizi tekrar misafir etmeyi dileriz.Saygılarımızla,

10/10 Excellent

abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Fatma Kutlucan on Dec 27, 2023
Dear Abdullah,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really very very nice place to stay.
Stayed 2 nights in Dec 2023
Response from Fatma Kutlucan on Dec 17, 2023
Dear Shahid ,That's wonderful to hear! I'm thrilled you enjoyed your stay. Our team works hard to create a positive experience, and it means a lot to us that you took the time to share your kind words. We can't wait to welcome you back for another fantastic stay!Best Regards,

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on Dec 12, 2023
Dear Tom,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Caryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
This hotel was very clean, comfortable, well located with nice views. I would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Fatma Kutlucan on Nov 22, 2023
Dear Caryn,Thank you for your wonderful review! We're thrilled to hear that you found our hotel clean, comfortable, well-located, and enjoyed the nice views. We look forward to hosting you again on your next visit!Best Regards,

10/10 Excellent

Ahmet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, modern, clean, friendly, heart of the city
Stayed 3 nights in Nov 2023
Response from Fatma Kutlucan on Nov 18, 2023
Dear Ahmet, Thank you very much for your great review, we hope to welcome you back in the near future.Best Regards,

8/10 Good

Seema

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 9 nights in Nov 2023
Response from Fatma Kutlucan on Nov 14, 2023
Dear Seema, Thank you for highlighting our convenient location! We're thrilled to hear you found it convenient for your needs. We appreciate your positive feedback!Best Regards,

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, safe, modern, classy, views from the top, walking distance to many interesting places. Area around is super busy.
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on Nov 13, 2023
Dear Alexander,Thank you for the glowing review! We're thrilled you found our hotel safe, modern, and classy, with top-notch views. Being in a bustling area has its charm, and we're delighted you enjoyed the convenience. Hope to welcome you back soon!Best Regards,

10/10 Excellent

Veronique, Brno

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a central location. It may be very busy outside but the rooms are quiet. The view on the Bosporus is amazing. Staff at the hotel was super professional, friendly and always ready to help, at check-in and in the restaurant. I would definitely stay again.
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on Nov 6, 2023
Dear Veronique, Thank you for taking the time to share such a wonderful review! We're delighted you enjoyed the tranquility of our rooms, the breathtaking Bosporus view, and the exceptional service from our professional and friendly staff. It was a pleasure having you, and we can't wait to welcome you back for another memorable stay.Best Regards,

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 5 nights in Oct 2023
Response from Fatma Kutlucan on Nov 6, 2023
Dear Gonzalo, Thank you for taking time to write your wonderful comment about your stay! We are looking forward to greeting you again in our hotel!Best Regards,

10/10 Excellent

Timothy, Palm Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! When the taxi driver arrived, I checked with the bellman to ensure I was at the right property…because I didn’t anticipate this level of luxury for the rate paid. The staff were wonderful and accommodating. Highly recommended!
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on Nov 6, 2023
Dear Timothy, Thank you for choosing The Marmara Taksim Hotel for your last trip in Istanbul and for taking time to write your review about your stay! We are happy to know that you enjoyed your stay and looking forward to greeting you again!Best Regards,

10/10 Excellent

James, Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 3 nights in Oct 2023
Response from Fatma Kutlucan on Nov 6, 2023
Dear James, Thank you very much for your wonderful comment! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Friendly and professional staff.
Stayed 9 nights in Oct 2023
Response from Fatma Kutlucan on Oct 28, 2023
Dear Sohail, Thank you for taking time to write your wonderful comment about your stay! We are looking forward to greeting you again in our hotel!Best Regards,

10/10 Excellent

Shoaib

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent
Stayed 4 nights in Oct 2023
Response from Fatma Kutlucan on Oct 24, 2023
Dear Shoaib ,Thank you for your kind words! We're thrilled to hear you found our location excellent. Your satisfaction is our priority, and we look forward to hosting you again soon.Best Regards,

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2023
Response from Fatma Kutlucan on Oct 21, 2023
Dear Ali,Thank you very much for your nice comments. We hope to welcome you soon again. Best Regards,

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 6 nights in Oct 2023
Response from Fatma Kutlucan on Oct 17, 2023
Dear Sharon, , Thank you very much for your kind comments. We look forward to welcoming you back in not too distant future.Sincerely,

10/10 Excellent

kasem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Fatma Kutlucan on Oct 14, 2023
Dear Kasem, Thank you for our highest points!We are looking forward to greeting you again! Best Regards,

2/10 Terrible

Sandy

Liked: Cleanliness
Disliked: Staff & service
Customer service is very bad and they are very rude. I wouldnt recommend staying at that hotel. We paid so much money for a hotel that doesnt have good service. The hotel it self is clean but their customer service makes it so bad.
Stayed 2 nights in Oct 2023
Response from Fatma Kutlucan on Oct 13, 2023
Dear Sandy ,Thank you for your feedback. I am sorry to hear about negative experience and would like to know more in details. Could you please contact us at your convenience? Thank you and I look forward to hearing from you.Best Regards,

8/10 Good

BALASUBRAMANIAM

Liked: Cleanliness, staff & service
Response from Fatma Kutlucan on Oct 12, 2023
Dear Balasubramaniam, Thank you for our points! We are looking forward to greeting you again!Best Regards,

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Fatma Kutlucan on Oct 9, 2023
Dear David, Thank you for our points!We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marmara is the best
The Marmara hotel is the best hotel in Taksim and even in Istanbul. Fatma was really great and very helpful. Thanks for the great experience. Will definitely go back there.
Stayed 4 nights in Sep 2023
Response from Fatma Kutlucan on Oct 2, 2023
Dear Alla, Thank you very much for this wonderful review and for your kind words. We hope it won't be long before we have a chance to welcome you again!Best Regards,

10/10 Excellent

Kathryn julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hammam and massage, very helpful door man, concierge a bit patronising to women- implied we couldn't go to a nice restaurant without our husbands
Stayed 4 nights in Sep 2023
Response from Fatma Kutlucan on Oct 1, 2023
Dear Kathryn Julia ,Thank you for taking time to write your review about your stay in our hotel! We are happy to know that you enjoyed your stay and looking forward to greeting you again!Best Regards,

6/10 Okay

Fouzia

Liked: Cleanliness, property conditions & facilities, room comfort
Some good, some not so good. Staff issues!
1- Check in time is 3:00 pm. Check out 12:00!! I arrived at 1:00 and had to wait almost an hour before the room was ready. 2- I went to the front desk three time. Two experiences were not what one expects at a hotel like this. At check in the gentleman at the counter was generally grumpy, no smile, no hello and took his time checking me in. The next day, I went to get a door key and the guy at the counter did not say hello and waved towards the next counter!! 3-After I checked out and asked where I could leave my bag, I was told to take them a floor below and leave them there- no help with bags. The good part! -The room was great, well decorated, just as you see in picture, nice view of the Bosphorus, very clean and comfortable. -On the last day I asked for a late check out (7:00 pm) and paid EURO 100 for it. I thought it was an okay deal.
Stayed 1 night in Sep 2023
Response from Fatma Kutlucan on Oct 16, 2023
Dear Fouzia ,Thank you for taking the time to share your feedback. I am sad to learn that your stay at The Marmara Taksim Hotel did not fulfill your expectations. Your constructive feedback has been noted and shared with the team and will be used for improvement of our services. We look forward to welcoming you in the near future. Sincerely

10/10 Excellent

Koray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure at this hotel
Stayed 2 nights in Sep 2023
Response from Fatma Kutlucan on Sep 28, 2023
Dear Koray, Thank you very much for taking the time to share your feedback with us. We hope to welcome you back in the near future.Best Regards,

2/10 Terrible

alla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Fatma Kutlucan on Sep 29, 2023
Dear Alla ,We tried calling you to find out what went wrong and why you were unhappy with your stay, but we couldn't get hold of you. Would you mind getting in touch with us so that we could learn in detail as to what made you give us low score? Thank you very much! Best Regards,

10/10 Excellent

Osman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud bar with music NEXT DOOR. Every night
Stayed 3 nights in Sep 2023
Response from Fatma Kutlucan on Sep 27, 2023
Dear Osman, Thank you for your review and for your candid feedback. We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Lewis

Stayed 1 night in Sep 2023
Response from Fatma Kutlucan on Sep 27, 2023
Dear Lewis , Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Hajar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect the room view was amazing but I didn’t receive anything as a VIP member
Stayed 1 night in Sep 2023
Response from Fatma Kutlucan on Sep 26, 2023
Dear Hajar, Thank you so much for taking the time to leave a review about your experience at The Marmara Taksim! We look forward to welcoming you back.Best Regards,

8/10 Good

Mohammad

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Fatma Kutlucan on Sep 25, 2023
Dear Mohammad, Thank you for evaluating us. Hope to see you again at The Marmara Taksim Hotel in the near future.Best Regards,

4/10 Poor

Ozan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Starting from check in upto check out was horrible even I am regularly staying here 1-2 in a year. This is the last
Stayed 4 nights in Sep 2023
Response from Fatma Kutlucan on Sep 22, 2023
Dear Ozan, Thank you for your feedback. I am sorry to hear about negative experience and would like to know more in details. Could you please contact us at your convenience? Thank you and I look forward to hearing from you.Best Regards,

10/10 Excellent

Erkan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, staff friendly and professional, best for cab or metro, nice Turkish hamam , swimming pool and steam rooom. good gym.
Stayed 8 nights in Sep 2023
Response from Fatma Kutlucan on Sep 22, 2023
Dear Erkan,Thank you for taking time to write your review about your stay in our hotel! We are happy to know that you enjoyed your stay and looking forward to greeting you again!Best Regards,

10/10 Excellent

Azzam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fatma Kutlucan on Sep 21, 2023
Dear Azzam, Thank you for our highest points!Best Regards,

10/10 Excellent

Azzam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Fatma Kutlucan on Sep 20, 2023
Dear Azzam ,Thank you for our highest points!Best Regards,

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly team running the hotel. Pool service with Ahmed and Baluhun was fantastic! Highly recommend this hotel. Thank you!
Stayed 4 nights in Sep 2023
Response from Fatma Kutlucan on Sep 18, 2023
Dear Claire,Thank you for your wonderful review! We're thrilled to hear you enjoyed our great location and the friendly team at our hotel. We appreciate your recommendation and look forward to hosting you again in the future. Thank you for choosing us!Best Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Perfect location with all the amenities you need. Staff very friendly and accommodating. Highly recommend
Stayed 2 nights in Sep 2023
Response from Fatma Kutlucan on Sep 18, 2023
Dear John,We appreciate your fantastic review! It's wonderful to hear that you had a great experience at our hotel, enjoyed the perfect location, and found our staff friendly and accommodating. Thank you for your recommendation, and we hope to welcome you back soon!Best Regards,