Ratings based on 188 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tripoli / Libya

All good, but the smell!!

Posted Apr 11, 2017
Everything is good about the hotel - staff were very friendly and helpful, the location (very close to Taksim), the room was quite and clean. The only downside in the hotel was the strong smell of cigarettes / smoking in the room, it seemed that the room was occupied by smokers for years and they've just turned to none-smoking room. I've spoken to the receptionists, and all they could do was to spray a fresh air!!
3 out of 5
Recommended
for Everyone
by A verified traveler

It could be better

Posted Mar 22, 2017
I like the location and the price but I didn't like noise outside and the hotel restaurant.
1 out of 5
by A verified traveler from kuwait

The worst experience ever

Posted Feb 3, 2017
1. The picture of the family room in the web site of expedia is different than the actule room. It looks much bigger in the web site 2. The family room was too small and when we ask for a bigger room to accomedate the number of persons, the manager of the hotel did not solve the problem and asked is to pay a full amount for a new room. We called expedia and they were positive but the manager of the hotel was not cooperating and we waited in the reciption for about 3 hours until the issue was satteled. 3. The cleaning services was bad. The floor was not wiped for 5 days. 4. The porters was rudely asking for tips. He was knocking the bathroom door and waiting for me to get out of the bathroom for tips. 5. An extra charge was placed for when we asked 2 spoons. 6. They charged us for a drink from the mini bar while we did not have any. We taled him that the number of items in all rooms are the same but he said that you may replaced the mini bar items and we surly did not. 7. The porter was asking for extra amout as a tip snd was complaining all the time. 8. We were having 2 connected rooms and they were providing only one bottle of water while they were suppose to provide one bottle for each. And when we ask for exta bottle the did not provide us.
3 out of 5
by Ismael from USA/Chicago

Good but not perfect

Posted Jun 27, 2016 on Hotels
The hotel was good, but I got mad because the swimming pool was out of order which was one of the reasons that made me go to this hotel to swim. The jacuzzi also its water is cold instead of hot. I asked the hotel to give me a discount for my staying, but they refused and gave me free breakfast instead.
5 out of 5
by Sasko from Skopje

Nice stay

Posted Jun 18, 2016 on Hotels
Great hotel. Worth of the money.
5 out of 5
by Zuhayr from San Francisco

Titanic, June 2016

Posted Jun 17, 2016 on Hotels
Great hotel.
1 out of 5
by A verified traveler from kassab

I was happy was the service

Posted Jun 1, 2016
I wasn't impressed .with the hotel specially with a service it's a very bad customer service I wilI will never go back ...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2016
The interior facility looks very interesting. The employees are kind.
4 out of 5
by shadi from Palestine

good quality, recommended in Taksim area

Posted May 8, 2016 on Hotels
it's more like 3 stars than 4 stars
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2016
great hotel great location good price