Indoor pool, sun loungers
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Reviews of Victory Hotel & Spa Istanbul

4 out of 5
Victory Hotel & Spa Istanbul
Mimar Kemalettin Mh. Mithatpasa Cd. No1, Fatih, Istanbul, Istanbul

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 249 reviews" "
Rating 8 - Good. 81 out of 249 reviews" "
Rating 6 - Okay. 60 out of 249 reviews" "
Rating 4 - Poor. 25 out of 249 reviews" "
Rating 2 - Terrible. 24 out of 249 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

nidal

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Gloria

Stayed 6 nights in May 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean and smells very bad
Small rooms, not clean, it smells bad and not well isolated. This place needs to be renovated and cleaned. The only positive point is the location but other than that I don’t recommend it.
Stayed 2 nights in Mar 2023

8/10 Good

Bashar

Traveled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2022
Response from Güven ÇAKMAKCİ on Nov 29, 2022
First of all, thank you for your accommodation at Victory Hotel SPA .We would like to thank you again for your nice comments . We will be happy to welcome you for next trip to Istanbul.Best Regards,Güven ÇAKMAKCİFront Office Manager

8/10 Good

Minas Salem Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , great view , wonderfull trip ... we are all gratefull from all of it Diffenetly we are coming back
Stayed 5 nights in Nov 2022
Response from Güven ÇAKMAKCİ on Nov 21, 2022
Good evening Valued Guest, Thank you for accommodation and compliments . We wish that to see you again at victory hotel SPA Istanbul

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stay was ok
We only booked this hotel to overnight before our international flight back. Location is nice, very close to gran bazaar but the hotel is really dated. Rooms are old
Stayed 1 night in Sep 2022
Response from Güven ÇAKMAKCİ on Sep 21, 2022
Dear Valued Guest,Thank you for your accommodation, We wish that to see you again at Victory SPA Hotel IstanbulBest Regards,

10/10 Excellent

ABDULRHMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some services team (room cleaning) need some training to deal with guest.
Stayed 4 nights in Sep 2021
Response from Güven ÇAKMAKCİ on Oct 22, 2021
Thank you accommodation and vote us Güven ÇAKMAKCİ

8/10 Good

Lutfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general the hotel is excellent. The stuff are very helpful and professional. The rooms are clean, The location is in the heart of Istanbul. Everything is very close, the metro is a two minutes a way from the hotel however the breakfast is not that much and could be better.
Stayed 6 nights in Sep 2021
Response from Güven ÇAKMAKCİ on Sep 22, 2021
Dear Valued Guest, Thank you for accommodation and vote us Best Regards, Güven ÇAKMAKCİ Front Office Manager

6/10 Okay

Ahmad

Liked: Staff & service
Stayed 7 nights in Jul 2021
Response from Güven ÇAKMAKCİ on Aug 16, 2021
Merhabalar, Konu değerlendirilip tüm çalışma arkadaşlarımızla iletilecektir

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and clean.
its a great place to stay, all the facilities, tram, shops, restaurants are just out side,
Stayed 6 nights in Apr 2021
Response from Güven ÇAKMAKCİ on Apr 28, 2021
Thank you for accommodation we wish that to see you again at Victory Hotel Regads

8/10 Good

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021
Response from Güven ÇAKMAKCİ on Apr 28, 2021
Hi Farhan Thank you for accommodation we wish that to see you again at Victory Hotel Regads

10/10 Excellent

nashat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Güven ÇAKMAKCİ on Apr 22, 2021
Dear Valued Guest, Thank you for accommodation and vote us Regards

10/10 Excellent

Hagdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Güven ÇAKMAKCİ on Apr 10, 2021
Dear Valued Guest Thank you for vote us .We wish for your next accommodation will be here Güven ÇAKMAKCİ Front Office Manager

8/10 Good

Hagdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Güven ÇAKMAKCİ on Mar 29, 2021
Dear Hagdad, Thank you for accommodation at Victory Hotel .We wish that to see you again Regards

10/10 Excellent

Trekenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Güven ÇAKMAKCİ on Mar 29, 2021
Dear Valued Guest , Thank you for accommodation at Victory Hotel SPA Istanbul. We wish that to see you again at Victory Hotel Regards

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020
Response from ERCÜMENT İZ on Nov 26, 2020
Thank you for staying with us. Your feedback is important to us!

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Don't stay here
Economy rooms are horrible. Claustrophobic, very very little space and window opens up to a wall with barely any sunlight getting in. AC didn't really work, was complicated to figure out controls. So tiny room was muggy as well. The shower doesn't drain nor retain properly so every time we showered it flooded the rest of the bathroom (there was no second drain) and we had to clean it up with towels. They say fridge is working but it's not, the food we put in there went bad. Its very warm to the touch. There was melted water in there. When I first complained to a staff member he said they are not using fridges due to COVID which didn't make sense. When I spoke to the manager later he said no fridges are working "you just can't make ice in them". So staff is dishonest. Someone says they're not using fridges but then manager contradicts. Cleanliness is not very good, our coffee tray had some sticky substance on it. Fridge was also dirty. We only ever saw one cleaning lady managing the whole hotel during our 3 night stay. After second day we were fed up and complained but they blamed us for not complaining earlier and said all they could do was transfer us to another economy room for our last night. I saw the room and it was exactly the same as the one we were in, fridge didn't work either. The breakfast was good. That was the only good thing about the hotel. Otherwise, horrible room, unhelpful management.
Stayed 3 nights in Oct 2020
Response from Güven ÇAKMAKCİ on Oct 31, 2020
Dear guest, Thank you for the accommodation at Victory hotel .We are so sorry for all negative complaint sure that your complaints are important for us . Therfor hotel management decide that if your next reservation will at Victory hotel with %10 Discount or free room upgrade, Best Regards, Güven ÇAKMAKCİ Front Office Manager

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from Güven ÇAKMAKCİ on Oct 12, 2020
Hi Ingrıd Thank you for accommodation at Victory Hotel , we hope that you returned home happy and safely, if during your stay with us we might made any mistakes or failed somehow we do apologize..Also thank you for vote us.I hope to see you again at Victory hotel &SPA Best Regards, Güven ÇAKMAKCİ Front Office Manager

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020
Response from ERCÜMENT İZ on Aug 31, 2020
Thank you for your accomodation at Victory Hotel&SPA Best regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
Very gd location. Helpful staff
Stayed 3 nights in Feb 2020
Response from ERCÜMENT İZ on Mar 10, 2020
Thank you for your good comments to us.We wish to see you again at Victory Hotel SPA Istanbul ERCÜMENT İZ GENERAL MANAGER

10/10 Excellent

Paty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Great hotel and rich breakfast
Stayed 2 nights in Nov 2019
Response from Güven ÇAKAMKCİ on Dec 17, 2019
Dear Valued, Thank you for your vote,We wish that to see you again at Victory Hotel,

10/10 Excellent

Muiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful
Stayed 2 nights in Dec 2019
Response from Güven ÇAKMAKCİ on Dec 27, 2019
Thank you for your Vote us and Accommodation at Victor Hotel SPA Istanbul,We will be happy to see you again at Victory Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
It was good although short
Stayed 2 nights in Nov 2019
Response from gm on Dec 9, 2019
Thank you for your kindly rewievs

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 6 nights in Oct 2019
Response from Güven ÇAKMAKCİ on Nov 21, 2019
Dear Valued Thank you very much for vote us ,so as soon as possible to remedy for better service and sure for your next reservation your accommodation will be better Güven ÇAKMAKCİ Front Office Manager

4/10 Poor

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Güven ÇAKMAKCİ on Nov 21, 2019
Dear Valued, Thank you for accommodation at Victory Hotel , we hope that you returned home happy and safely, if during your stay with us we might made any mistakes or failed somehow we do apologize. We are sure that for your next your accommodation will be better We hope to see you again at Victory hotel &SPA. Best Regards, Güven ÇAKMAKCİ Front Office Manager

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, room, bed, and the hotel is in the best location in Istanbul.
Stayed 1 night in Jun 2019
Response from Güven ÇAKMAKCİ on Jul 2, 2019
Thank you for vote .We wish that to see you again at Vİctory Hotel SPA ISTANBUL

10/10 Excellent

mehran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון במיקום מצוין .נקי עם ספא מדהים
Stayed 2 nights in Jun 2019
Response from GÜVEN ÇAKMAKCİ on Aug 1, 2019
Dear Mehran Thank you for vote us,

2/10 Terrible

Verified traveler

Disliked: Staff & service
It’s clean but the employees who works they try to make money off you anyway they can
Stayed 10 nights in Mar 2019
Response from Güven ÇAKMAKCİ on Apr 16, 2019
Your feedback is important for us . We will provide better service for your next accommodation at Victory hotel SPA Istanbul Güven ÇAKMAKCİ Front Office Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, people at front desk were very nice and helpful.
Stayed 3 nights in Feb 2019
Response from Hotel Manager on Mar 22, 2019
Thanks for staying with us .We work hard to make our guest happy. Thank you very much for your feedback.

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
If you are a non smoker then stay away. The staff is not able to understand the meanings of "non smoking"
Stayed 1 night in Feb 2019
Response from Güven ÇAKMAKCİ on Mar 7, 2019
We are sorry for issue ,sure that your comment is very important for us Thank you

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, room comfort
Spa under renovation - no notice
The hotel was nice, but the reason I choose this hotel was the spa. When we arrived at the hotel, the staff told me the spa was closed due to renovations. I didn't receive any notice about this! Also, the shower was good, but some of the title wasn't finished in the bathroom. The hotel was clean, but I expected more, a hotel that was in better condition.
Stayed 2 nights in Dec 2018
Response from gm on Jan 12, 2019
Thank you for commenting The spa will be opened as soon as it is under renovation.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
breakfast could have been better and also wifi was bad. rest was good.
Stayed 5 nights in Aug 2018
Response from Guven Çakmakci (Front Office Manager) on Aug 19, 2018
Thank you staying at Victory hotel SPA Istanbul, Sure that your next trip will be better, Best regards Güven ÇAKMAKCI Front Office Manager

10/10 Excellent

Malachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay right next to grand bazaar and have a hamam inside hotel . Its wonderful
Stayed 1 night in May 2018

4/10 Poor

Kam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ezcellent location, but thats where it ends
This hotel is like a comedy hotel, faulty towers, always something wrong in a room, u can ask for another room which they will give you but it will never be right. Staff are nice and location is perfect, thats about it. Spa is a joke, no room privacy, house keepers would storm in anytime, if your not ready for them then your room wouldnt be clean for that day. No soundproofing, u can hear everything, u can only laugh otherwise you cry.
Stayed 7 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with a nice view from the rooftop
Easy checkin, good breakfast with a good view, good location.
Stayed 2 nights in Feb 2018
Response from Guven Çakmakci (Front Office Manager) on Feb 16, 2018
Thank you for vote us

6/10 Okay

Hasti

Disliked: Property conditions & facilities
The room and hotel were clean, but I recommended to others be careful about booking an economy room as it doesn't have enough brightness during the day even haven't a good view.
Stayed 2 nights in Jan 2018
Response from Güven ÇAKMAKCİ on Feb 10, 2018
Thank you for stay with us.As you know many hotels has room with out wiev and brightness also I would like to you know that some time guest choice dark room.We will be waiting for your next reservation to book standart or superior room type

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Hotel very close to tram
Some of the Hotel staff very nasty because they don't speak English except for a gentleman at the reception and a lady in the restaurant. The cleaner that cleans our room 101 is very rude
Stayed 6 nights in Dec 2017
Response from Guven Çakmakci on Jan 9, 2018
Thanks for staying with us. We appreciate your feedback! shortly time we will complete all negative issue

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Nice Hotel, frindley staff, neer Mltro station. Note; (Why should I have to write more to submiit the MSG!!!!!!!!!!!!!!!!!!!!
Response from G/M on Jan 14, 2017
Dear Guest,Thanks for your comment,hope to hosting you soon.Regards.G/M

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
anywhere but ....
The behavior of the night receptionist was unacceptable... Refused to correct the key card when asked for... (It was not possible to operate the door of the room with the key card after a while) He lied in to my face saying the correction is not possible and I might want to use only one card with my room mate together. He was rude and his English was poor as well. Next morning I asked the morning receptionist, who was able to correct the faulted key card in a few seconds.

8/10 Good

Kai, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Sightseeing
It is NOT a 5 stars hotel but staffs provide excellent services. Receptionist willing to do they best to improve whatever guests required i.e. exchange for room. Also, I have lost my hotel keycard when I was drunk, and the receptionist (lady) provide me a new 1 without extra charge. She even helped me to translated my love letter in Turkish lauguage. Swim pool is a bit small but not crowded with guests. Breakfast is pretty much the same everyday, but I satisfied with all the basic nutrition I need. The only downside is the WIFI connection, pretty slow, perhaps it is not a issue for those who don't stay online 24/7.

8/10 Good

nek

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
victory review
Nice hotel - recommended to all - near tramway and major attractions

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping and attractions
I had bad experience with my tour activity. The shuttle came 45 minutes early and driver wanted me to go with him write at that moment, he did not even waite 2 minutes for me to pickup my jacket and left without me. He was very rude. I have requested refund of my tour activity. The speedy car service from airport was good.

8/10 Good

zana, Pristina, Kosovo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to most of the cites
The hotel is very nicely situated, very close to grand bazar and the rest of the places for sight seeing. Great breakfast on the top floor from where you can see part of the city and sea. The cleanliness is not on its best. I would suggest it for short stay due to the good price and great location.

4/10 Poor

Abhishek, Ahmedabad

Disliked: Cleanliness, staff & service, room comfort
Mix of Positives & Negatives
Its difficult to get value for money hotel in Istanbul! Very noisy, no sound proof rooms, almost every noise you can hear from the lobby. Housekeeping is poor, didnt cleaned room properly, have to tell them to put coffee in my room. Mine was ofcourse economy room but when you open window there is just another building/wall in just one feet from your window. So, standard room is ideal, but may cost little more. Internet slow. Room very compact. Breakfast average to good but same everyday. Can stay max 2-3 nights. Area is very crazy with traffic, so plan early for airport. There are some positives like location with some good shopping/restaurants nearby, small Gym and Spa in the hotel. Aksaray Metro station 1km/10-15min walk by which you can visit a Mall Forum Istanbul!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
Really bad experience, they did not let my mother stay with me because they thought we were a couple. The bathroom in the room was dirty and with a horrible smell. Insects running around the room and stuff.

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Welcoming And Well Located
A fairly new hotel, fitted out to a high standard. It offers larger than average rooms that are comfortable and fully equipped and have impressive showers (but no baths) and good (free) wi-fi. The rooftop restaurant offers a good breakfast - with impressive views over the Sea of Marmara. Close to the Beyazit tram stop and an entrance to the Grand Bazaar, this is a very convenient location, but this means there is some noise from traffic (and the Mosque) at the front of the hotel. My first choice for my next visit to Istanbul.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ash, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad hotel
Walking distance to all amusements , tram , blue mosque BZar, but not at the quite place , lots of noise in the night ,

8/10 Good

Beeeee, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent facilities.
Great location, buffet breakfast very good, spa, gym and swimming pool great. Room walls are a bit thin. Staff very friendly and hepful - they wanted so much to help us.