Ratings based on 905 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

5 minutes walking distance from tram.

Posted Aug 12, 2016
Basic 4 star hotel. Clean, quiet. Wish they had in room coffee and tea. A/C units in some rooms not functioning. Staff was courteous and helpful. Phenomenal breakfast buffet spread .
Comment from Hotel Management
Aug 12, 2016 by WOWAIR, Hotel Management
Dear Valued Guest, Thank you for having taken the time to share your detailed feedback about your recent stay with other fellow travellers. It is very pleasing to hear that you enjoyed your stay with us in all aspects. The location, quietness, and breakfast options.We are glad to know that you found our staff helpful and courteous. We delighted to hear that we could show to you our hospitality. Your review will certainly keep all our team motivated. We look forward to hopefully welcome you back soon again. Haşim Pulat Quality Manager WOW Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Clean and nice hotel

Posted Aug 2, 2016 on Orbitz
It is very close to the airport and has a free shuttle service.
Comment from Hotel Management
by WOWAIR, Hotel Management
Thank you for your stay with us at WOW Airport Hotel. Thank you for "high" rating of our service. We are glad to know that you enjoyed your room, our shuttle services and closeness to the airport. We are looking forward to welcome you soon. Best Regards, Haşim Pulat, Quality Manager, WOW Airport Hotel.
5 out of 5
by A verified traveler

What a Hotel!!! WoW.

Posted Jul 11, 2016 on Hotels
GOOD value.
Comment from Hotel Management
by Guest Relation Supervisor, Hotel Management
Dear Valued Guest, thank you for taking out time and posting a feedback regarding your recent stay at WOW Airport Hotel. Your comments are very important to us. We are very happy to hear that you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
2 out of 5
by A verified traveler

Airport Hotel without shuttle

Posted Jul 11, 2016
Airport Hotel, no proper service. Free shuttle is not avaliable at any time. You need to follow their schedule. Room checkout 12 noon, but no shuttle before 14:00pm
Comment from Hotel Management
Sep 9, 2016 by Haşim Pulat, Hotel Management
Dear Valued Guest, we would like to thank you for taking the time to post a review regarding your recent stay at WOW Airport Hotel. Please allow us to inform you our complimentary shuttle service from Ataturk Airport to our hotel runs in front of International Arrivals Gate "B" every half an hour between 6:45 AM - 11.15 AM and between 2:45 PM - 10:45 PM. There is no our shuttle bus stop. You need to raise hand when you see our shuttle bus. We hope you can choose us for your future stay in Istanbul. Best Regards, Haşim Pulat, Quality Manager
5 out of 5
by A verified traveler

Great hotel near the Atatürk airport

Posted Jul 9, 2016 on Hotels
Great hotel, but wish that breakfast was included in the price.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear Valued Guest, we are so grateful to you for your stay with us at WOW Airport Hotel. Thank you for "high" rating of our service. We are pleased to inform you, during booking your reservation you can choose a package with or without breakfast. Both choices are available while you book hotel online. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope to have the chance to host you again in the future. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
4 out of 5
by ESMAIL from USA

Good hotel near the Air Port.

Posted Jul 9, 2016 on Hotels
Comfortable hotel with good breakfast .
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay. We are excited to hear that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
3 out of 5
by A verified traveler from NY

At best a 2 star hotel

Posted Jul 9, 2016
The hotel was Ok for a two star quality but not a four star hotel definetly. On paper they have all the bells and whistles but quality and usefulness are questionable. For example AC is worse than a window unir because it turns on for 3 seconds every 6 seconds. The showers are old and rust is all over the bathroom. Tv is very difficult to control. The entire hotel looks like a chinese knock-off of a four star hotel
Comment from Hotel Management
Oct 7, 2016 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay. We very much value your constructive feedback as this allow us to identify points of improvement to further enhance the overall hotel experience for each and every one of our Guests. We are sorry to read that your previous stay has not been satisfactory. Please accept our sincere apology. Your comments have been taken into consideration and will be reviewed with related departments and Management. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope to have the chance to host you again in the future. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
4 out of 5
by A verified traveler

Near airport

Posted Jun 29, 2016 on Hotels
Conveniently located if you're objective is to stay close to the airport. Free shuttles are available to the airport and also to the city but they are NOT 24/7 so check the times they are running. Staff was okay; helpful when asked but not really all that warm or welcoming, I thought.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay. We are excited to hear that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
5 out of 5
by janine from Melbourne

Accessible and quiet for quick stop over

Posted Jun 26, 2016 on Hotels
Desk staff were less than friendly but dining staff both for breakfast service and in the café provided excellent attention. Complimentary shuttle bus to airport also a bonus although it does not operate before 0600.
Comment from Hotel Management
Jul 15, 2016 by Guest Relation Supervisor, Hotel Management
Dear janine, thank you for taking out time and posting a feedback regarding your recent stay at WOW Airport Hotel. Your comments are very important to us. We are very happy to hear that you found our hotel perfect for your travel needs. Thank you for mentioning our staff. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
5 out of 5
by Joel from Tx

Great place to stay. Very close to airport.

Posted Jun 14, 2016 on Hotels
Very courteous staff.
Comment from Hotel Management
Jun 16, 2016 by Guest Relation Supervisor, Hotel Management
Dear Joel, thank you for taking out time and posting a feedback regarding your recent stay at WOW Airport Hotel. Your comments are very important to us. We are very happy to hear that you found our hotel perfect for your travel needs. Thank you for mentioning our staff. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.