2 outdoor pools, sun loungers

Reviews of Park Plaza Verudela Pula

4 out of 5
Park Plaza Verudela Pula
Verudella 11, Pula

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 829 reviews" "
Rating 8 - Good. 361 out of 829 reviews" "
Rating 6 - Okay. 64 out of 829 reviews" "
Rating 4 - Poor. 18 out of 829 reviews" "
Rating 2 - Terrible. 2 out of 829 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good apartments, clean. Main pool was well organised, with sunbeds watched to ensure no one was hogging them. Good dining options
Stayed 10 nights in Aug 2023
Response from Park Plaza Verudela Team on Aug 31, 2023
Dear Guest, We appreciate you taking the time to share your feedback in regards to your recent stay with us. We are truly grateful to know you enjoyed your stay with us, especially since you have recognized our care for every little thing. It makes us happy to know you had an enjoyable stay and that you were satisfied with the good dining options. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again. Best regards, Park Plaza Verudela Team

10/10 Excellent

Kinga

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall we loved staying here. Really well kept property. Cons: every night bugs appeared coming inside through the window crack and large amount of mouse droppings on the balcony floor and table as a surprise every morning. The kitchen was well equipped. The king size bed was rock hard; wish it had a pad on. The kitchen chairs had metal legs and they were super loud when you moved them… they also stuck out in the back and we kept tripping over them multiple times; almost landed on the floor. There is a grocery store conveniently on the property but prepare to pay inflated prices. Having said all this, I would definitely go back; next time probably would stay in the hotel vs apartments.
Stayed 5 nights in Jul 2023
Response from Park Plaza Verudela Team on Aug 9, 2023
Dear Guest, we appreciate you taking the time to share your feedback in regard to your recent stay with us. It is wonderful to know that you were satisfied with your overall stay and with the well-kept property. On a more negative note, we are sorry to know that some aspects of your stay left you disappointed. Maintaining the highest level of cleanliness is one of our top priorities. Therefore, we are very sorry to know that what you experienced during your stay was not in line with our standards. Please rest assured that your comment will be forwarded to the relevant department in order to prevent such issues in the future. We hope you give us a new opportunity to improve your experience and make your next one more enjoyable.Kindest regards,Park Plaza Verudela Team

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2023

10/10 Excellent

Krystle, BELL PARK

Liked: Cleanliness, staff & service, property conditions & facilities
An apartment within the resort just a short walking distance from shops and amenities
Stayed 3 nights in Jun 2023
Response from Park Plaza Verudela Team on Jun 27, 2023
Dear Guest,We appreciate you took the time to share your impressions about your recent experience at our Park Plaza Verudela. It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. We would be delighted to welcome you back on your next visit to Pula.Kindest Regards,Park Plaza Verudela Team

10/10 Excellent

CLAUDIU, PHOENIX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Park Plaza Verudela property was amazing with sea views. Rooms are clean and new with everything you need in kitchen. Has many great restaurants to eat at and shops including a grocery store. The sea is beautiful with areas to sit and sunbathe and a lot of aqua activities for kids and adults a 5 star hotel.
Response from Park Plaza Verudela Team on Jun 27, 2023
Dear Guest,thank you for taking the time to leave us such an astonishing review. It is so wonderful to read the glowing feedback on your recent stay at Park Plaza Verudela. We are truly grateful you chose us while visiting Pula. We are delighted to know that you enjoyed your stay with us. Providing a warm welcome and exceptional experience throughout our guests’ stay is at the heart of everything we do, and it is wonderful when our efforts are recognized. It would be a pleasure to get the opportunity to welcome you again for another memorable stay. Best regards,Park Plaza Verudela Team

10/10 Excellent

Ashwini

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Park Plaza Verudela. The staff at reception were extremely accommodating. We asked a lot of questions and they were helpful with information regarding transport and locations. We were given a beautiful room with a pool view, the balcony directly overlooked a green hill with trees. Really calming and serene. Room service everyday did a quick tidy up of the room. They provide a secure luggage storage facility and luggage drop-off to the rooms. We went in April and the weather was still too cold for a dip in the outdoor pool though it was beautiful to walk by. There’s access to a rocky beach from within the resort with stunning views.
Stayed 3 nights in Apr 2023
Response from Park Plaza Verudela Team on May 12, 2023
Dear Guest,Thank you for taking the time to leave us such an amazing review, we are delighted and grateful for your kind words. It was a pleasure to read such a detailed review. It makes us very happy to know that our team exceeded your expectations and that you enjoyed every moment of your stay with us. We will have great pleasure sharing your feedback with the rest of our team and we are looking forward to welcoming you again for another memorable stay.Best regards,Park Plaza Verudela Team

10/10 Excellent

Serge, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was beautiful and wonderful. Room was great, clean big and view was great !! Beach was close and beautiful !! Breakfast was exceptional !!! Yacht restaurant was close, beautiful and food and service perfect !! Loved our stay and will always return ❤️ here !!
Stayed 4 nights in Sep 2022
Response from Park Plaza Verudela on Oct 11, 2022
Dear Guest, Thank you for choosing Park Plaza Verudela for your recent experience in Pula.It is a pleasure to read such a lovely review on your recent stay with us. It makes us more than happy to read that it exceeded your expectations. We would love the opportunity to welcome you back very soon. Kind regards, Park Plaza Verudela Team

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Park Plaza Verudela in the apartments. Very close to the sea beach areas. A lovely clean and beautiful place. We came on our daughter and son in law’s recommendation and it was just perfect
Stayed 7 nights in Sep 2022
Response from Park Plaza Verudela Team on Oct 3, 2022
Dear Ms Mandy, Thank you for sharing your wonderful review of your experience at Park Plaza Verudela.It's a pleasure to read that your stay exceeded your expectations and that you were highly satisfied with the accommodation, our seaside location, and the surroundings of the resort.We would love to welcome you back for another memorable stay soon.Kind regards, Park Plaza Verudela Team

10/10 Excellent

Günther

Stayed 5 nights in Sep 2022
Response from Park Plaza Verudela Team on Sep 26, 2022
Sehr geehrter Gast, wir danken Ihnen, dass Sie unser Resort für Ihren Urlaub am Meer gewählt haben sowie für die tolle Punktezahl. Es freut uns, dass Sie eine schöne Zeit bei uns verlebt haben.Wir arbeiten im Team alle zusammen, um unseren Gästen jeden Wunsch zu erfüllen und jeden Aufenthalt ganz besonders zu gestalten, und Ihr Feedback bestätigt uns, genauso weiterzumachen, um unseren Gästen ein einmaliges Erlebnis zu bieten.Besuchen Sie uns doch gerne einmal wieder.Mit freundlichen GrüßenPark Plaza Verudela Team

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful- if you don’t want to leave. It was a little far from town for my liking so it left little option for authentic culture
Stayed 3 nights in Sep 2022
Response from Park Plaza Verudela Team on Sep 14, 2022
Dear Ms Samantha, Thank you very much for taking the time to share your feedback with us. It's nice to know you had a lovely holiday and that you enjoyed the resort and its location.We hope to welcome you back for another stay soon.Kind regards, Park Plaza Verudela Team

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed in a studio apartment. Size was good, very clean, and small kitchenette functional with the necessary utensils. Sofa bed was very pointless, super comfy, much more than anticipated but you couldn’t fold it away…. And why would you? Just put a proper bed in! Good shower. Rooms cleaned daily but no replenished amenities e.g shampoo, moisturiser etc. No iron in room despite website clearly stating there was. Was told at reception this is for safety- that’s a joke, every hotel I’ve ever been to has an iron in the room! Must be for insurance… no communal ironing room. They wanted nearly €3 per shirt to iron. Rip off. Lovely resort feel with 3 hotels, sculpted grounds to walk around and some great sunset view points but evening entertainment severely lacking. There was barely anything and the whole place went quite approx 10pm. Nothing to do. Only places to go were the hotels and these were very expensive to drink in! €12 a cocktail! Ouch. Sunbeds we’re free to use but if you wanted one of the nice loungers by the sea, that was €20 per day for 2 people! Worth it a few days but cost soon adds up. Even the kids slide you had to pay for! Just felt like every opportunity to take money from you they would! Evening entertainment severely lacking, nothing advertised, if you were lucky you might catch a pianist or a band in one of the hotels but you’d just have to stumble across it. Very few affordable eating and drinking spots across the resort.
Stayed 6 nights in Aug 2022
Response from Park Plaza Verudela Team on Sep 14, 2022
Dear Mr James, Thank you for sharing your feedback with us. We are happy to read that you were satisfied with the apartment and the cleanliness. When it comes to the sofa bed, we are very sorry that such accommodation did not meet your expectations. Please note that it is very common that studio apartments are equipped with sofa beds as such an option allows the most efficient usage of space. As it is not our intention to mislead our guests in any way, the layout of our studio apartments is available while booking. Our guest's feedback serves as a valuable tool for improvement, and we would like to thank you for sharing your constructive feedback and observations with us.We hope that these inconveniences do not prevent you to visit us once again in the future and we hope we will have the opportunity to welcome you for a more memorable stay. Best regards, Park Plaza Verudela Team

8/10 Good

Adnan

Liked: Staff & service, amenities, property conditions & facilities
Everbody was very polite and proffc miional
Stayed 9 nights in Jul 2022
Response from Park Plaza Verudela Team on Aug 3, 2022
Dear Mr Adnan, Thank you for your kind words. We are very happy to know you had an enjoyable and satisfying stay with us and we hope we will get the opportunity to welcome you again. Kind regards, Park Plaza Verudela Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Park Plaza Verudela Team on Jul 26, 2022
Dear Guest, Thank you very much for rating your stay with the perfect score. We are thrilled you had a wonderful experience while staying at our resort and we hope we will have the opportunity to welcome you back for at least another one. Kind regards, Park Plaza Verudela Team

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Park Plaza Verudela Team on Jul 22, 2022
Dear Mr Zoran, Thank you very much for rating your stay at Park Plaza Verudela with the perfect score. It's nice to know all your expectations were met and that you were highly satisfied with your entire stay. It would be wonderful to welcome you back on your next visit to Pula. Kind regards, Park Plaza Verudela Team

10/10 Excellent

Patricia

Stayed 6 nights in Jun 2022

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right on the beach
Hotel/resort complex was perfect! Plenty of space around the pool area, well priced pool bar and restaurant, very clean studio room with plenty of facilities and large balcony. Extremely polite and professional staff. Bus only a 5 minute walk from hotel complex into the centre of Pula and only around €1 each way. Definitely recommend for a stay in Pula!
Stayed 3 nights in May 2022
Response from Park Plaza Verudela Team on Jun 10, 2022
Dear Guest, We thank you very much for the perfect rating and for choosing Park Plaza Verudela for your recent stay in Pula.  It is a pleasure to read your review and know your entire stay was to your satisfaction. Thank you for your kind words regarding the service, we highly appreciate them, and we will with great pleasure share them with the rest of our team. We would love to welcome you back soon. Kind regards, Park Plaza Verudela Team

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great options for kids, good location and with a lot of nature all around.
Stayed 7 nights in Sep 2021
Response from Park Plaza Verudela Pula Team on Sep 23, 2021
Dear Mr Andre, Thank you for choosing Park Plaza Verudela Resort for your stay in Croatia and sharing your impressions with the Expedia community. It is always a pleasure for us to learn that our guests have enjoyed a great family holiday, and we very much appreciate you took the time to send us your feedback. We would be more than happy to welcome you again soon. With best regards, Park Plaza Verudela Pula Team

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location.
Beautiful Beaches, lovely pool and has all the amenities for one to enjoy a week there very easily. I will easily go back Downsides, Everything on site costs additional to use, i.e Tennis Courts cost 90 Kuna / hour, water slide costs 45Kuna etc. Like most resorts you will always get the party animals keeping you up at night. Reception are good and have a low tolerance for noise at night, so they will assist. Accommodation was practical, we paid 150gbp / night for a 2 Bed, 2Bath apartment end of season. I would not pay any more as it was rather basic, but served its purpose for us. For your airport transfer book it through the hotel, they were really good and cheaper than most local providers. Overall lovely accommodation and resort.
Stayed 7 nights in Sep 2021
Response from Park Plaza Verudela Pula Team on Sep 28, 2021
Dear Ms Chantal, Thank you for sharing your positive feedback following your stay at Park Plaza Verudela Pula. It makes us happy knowing we managed to meet your expectations, and it would be our pleasure to welcome you again. Best regards, Park Plaza Verudela Pula Team

8/10 Good

Yulia

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay.
Hôtel is placed in heart of Verudela and surrounded by the beaches with good restaurants. You can get to hotel by city bus 3A or 2A. Breakfasts are great and cost 8€ per person. Great choice of hot dishes, vegetables, fruits, pastry. They even have a non lactose milk like rice, hazelnut or almond. Unfortunately if you would like to have a breakfasts on terrace you will be greeted by a huge number of wasps.
Stayed 7 nights in Aug 2021
Response from Park Plaza Verudela Management Team on Aug 30, 2021
Dear Ms. Yulia, Thank you for choosing Park Plaza Verudela for your recent vacation in Pula. It makes us very happy to know your stay was lovely and that we managed to meet your expectations. Thank you for your kind words, they are highly appreciated. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

8/10 Good

Mark A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
queue to the swimming pool
Our 10 days stay was good overall. The big minus was only that we had to stand in the queue for an hour to get sunbeds near the swimming pool, every day.
Stayed 10 nights in Jul 2021
Response from Park Plaza Verudela Management Team on Aug 17, 2021
Dear Mr. Mark, Thank you for choosing Park Plaza Verudela for your recent stay in Pula. It makes us happy to know you truly enjoyed your vacation and that we managed to meet your expectations. However, we are sorry to know about the issue regarding the lack of and reserving of sunbeds even though there is a general rule regarding this issue. Therefore; we would kindly ask you to next time, approach our onsite team if there are no available sunbeds by the pool and they will promptly find a solution to the issue mentioned. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

10/10 Excellent

Bojan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Park Plaza Verudela Pula Management Team on Aug 9, 2021
Dear Mr Bojan, Thank you for sharing such positive feedback following your stay with us. It makes us happy knowing we managed to meet all your expectations, and it would be our pleasure to welcome you again. Warm regards, Park Plaza Verudela Pula Management Team

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021
Response from Park Plaza Verudela Management Team on Aug 2, 2021
Dear Guest, Thank you for sharing your valuable feedback with us. We are very happy to know you had an enjoyable and satisfying stay. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was stunning! It has everything you need for an extended stay in Pula. No need to leave the grounds! Staff were all amazing and amenities were plentiful. Fantastic food and drinks!
Stayed 3 nights in Jul 2021
Response from Park Plaza Verudela Pula Management Team on Jul 12, 2021
Dear Guest, Thank you very much for a perfect rating and for taking the time to share your experience with us. We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. Thank you for your kind words; we will make sure to forward your lovely comments to our team members. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you again in the future. Kind regards, Park Plaza Verudela Pula Management Team

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The studio we stayed in was very clean, fresh towels everyday and a lovely terraced area outside. Only a minutes stroll to a lovely beach. Perfect for a few relaxing days away.
Stayed 3 nights in Aug 2020
Response from Park Plaza Verudela Pula Management Team on Aug 26, 2020
Dear Guest, Thank you for sharing your positive experience. It makes us very happy to learn your stay with us was relaxing and up to the expectations. It would be wonderful to get the opportunity to welcome you again. Best regards, Park Plaza Verudela Pula Management Team

8/10 Good

Kieran

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Large resort although some small bits e.g. having to pay extra for sunbeds was a little too far. Some maintenance issues in our room also - the kitchen sink was leaking/whenever anybody else did anything water related the same sink would gurgle for about 30 minutes - not ideal in a studio flat in the middle of the night.... all ok otherwise
Stayed 6 nights in Jul 2020
Response from Park Plaza Verudela Management Team on Jul 31, 2020
Dear Guest, Thank you for haven taken the time to share your feedback. We were happy to read that you had a pleasant stay with us, but regret to read that there were also some negative aspects. We are very sorry you didn't complain while staying with us, since our team members would have gladly helped you. Please don't hesitate to contact our reception team if you need anything. We hope to get another opportunity to welcome you. Best regards, Park Plaza Verudela Management Team

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort with a lot to offer.
Had a lovely holiday in this very pretty spot. The apartment that we had booked was not where we would have wanted to spend a week. Rather small and although there was a sea view most of the view was of another block of apartments. However we paid a little extra and moved to a deluxe apartment which was much better. One thing to note is that there are trees, very attractive, but they do block the view of the sea. There is also a problem with the terrace design as each has a wall, rather than railings, so it is difficult to enjoy the view when you are seated. As the resort was relatively quiet there was no problem with sun beds on the grass areas and by the pools. However, note that beds on the sea side of the coast path are charged for. We had a number of lovely meals at the Yacht Club. The view is beautiful, food of very good quality and the staff simply charming. We loved eating there. Thank you staff so professional and friendly.
Stayed 7 nights in Jul 2020
Response from Park Plaza Verudela Management Team on Jul 29, 2020
Dear Guest, Thank you for providing us with your valuable feedback. Since there are a lot of trees within our resort, we don't advertise the apartments as apartments with sea view (because the trees block the view), but as apartments with sea side (no direct sea view). However, it makes us very happy knowing that we met your expectations in every other way and that you enjoyed a great vacation at our resort. Your kind comments have been shared with the entire team and we look forward to welcoming you again. Best regards, Park Plaza Verudela Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Park Plaza Verudela Management Team on Oct 24, 2019
Dear Guest, Thank you for choosing Park Plaza Verudela for your recent stay in Pula. It makes us very happy to know you truly enjoyed every moment of your stay and that you were satisfied with all aspects of it. It would be wonderful to get the opportunity to welcome you again in the near future. Best regards, Park Plaza Verudela Management Team

6/10 Okay

Verified traveler

Traveled with partner
Nice views nice beach and pool. Only some of the restaurants are nice. Yacht club is friendly and good food but the rest can be rude service.. being charged to sit by the pool is ridiculous. I can kind of understand being charged to sit on the beach beds as they are a good quality but still a rip off as you’ve paid for the hotel.
Stayed 7 nights in Sep 2019
Response from Park Plaza Verudela Management Team on Oct 2, 2019
Dear Guest, Thank you for sharing your feedback regarding your recent stay. It makes us happy to know you were satisfied with the view, the pool and beach area. However, we are very sorry to know the service in some of the restaurants on-site downgraded your otherwise pleasant experience with us. We would like to point out that the restaurants mentioned are not under our management and we will make sure to forward your comments to them in order to prevent such issues in the future. As Park Plaza Verudela is not an all-inclusive resort, some of the additional services might be charged additionally. The information regarding this is available while booking as it is not our intention to mislead our guests. We are very sorry to know that this misunderstanding downgraded your otherwise pleasant stay. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

10/10 Excellent

Ewan, Glasgow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't rate this place highly enough. It made me and my girlfriends first holiday together absolutely perfect. The views were amazing, the apartments and the resort were all kept immaculate. I would highly recommend.
Stayed 7 nights in Sep 2019
Response from Park Plaza Verudela Management Team on Oct 2, 2019
Dear Mr. Ewan, We would personally like to thank you for taking the time to share your wonderful feedback regarding your recent stay at Park Plaza Verudela. It makes us more than happy to know you truly every moment of your stay and that we managed to exceed your expectations. Your wonderful comments are truly the best reward you can give us and we will gladly share them with the entire team. It would be a pleasure to get the opportunity to welcome you back for another memorable stay. Kind regards, Park Plaza Verudela Management Team

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds and choice of accommodation, negative: the air conditioning unit on the balcony making it near impossible to site due to the heat generated. Also the stairs in the appartment where very steep.
Stayed 7 nights in Aug 2019
Response from Park Plaza Verudela Management Team on Sep 20, 2019
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. It makes us very happy to know you had a relaxing stay and that you were satisfied with it. As there is always room for improvement and we sincerely appreciate our guest's feedback, your comments will be forwarded to the relevant department in order to prevent such issues in the future and improve. With hope to get another opportunity to welcome you, we are sending you our best regards, Park Plaza Verudela Management Team

10/10 Excellent

Marijan, Cambridge, ON

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this hotel. Lots of things to do, the restaurants were great, pools were nice. Central locationand walking distance to the aquarium and 3 beautiful beeches.
Stayed 3 nights in Aug 2019
Response from Park Plaza Verudela Management Team on Sep 11, 2019
Dear Mr. Marijan, We appreciate you taking the time to share your wonderful feedback regarding your recent stay at Park Plaza Verudela. It makes us more than happy to know you had such a memorable stay and that we managed to meet all of your expectations. It would be a pleasure to get the opportunity to welcome you back. Kind regards, Park Plaza Verudela Management Team

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have said previously, it’s Centre Parcs by the sea. There are lots of beaches on the peninsula, but one that is far better than all the others and is a 10-12 minute walk from Reception. It has all the other facilities; water sports & inflatables, but is boosted by the fact it has a jumping platform into the water (ideal for teens) a lovely beach bar with chilled music and a really good fast-food shack, which is vegetarian friendly. Their classic cheese burger was the favourite in our group of 12.
Stayed 7 nights in Aug 2019
Response from Park Plaza Verudela Management Team on Aug 29, 2019
Dear Mr Andrew, Thank you for taking the time to share your impressions regarding your recent stay with us. It makes us very happy to know you had a lovely stay and that we managed to meet your expectations. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy in August ... you have to be up early to get a bed/umbrella by the pool or beach!
Stayed 7 nights in Aug 2019
Response from Park Plaza Verudela Management Team on Aug 22, 2019
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know you had a pleasant stay. However, we are sad to know we haven't met all of your expectations. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely time in Park Plaza Verudela
We had a great time at the Park Plaza Verudela. Apartment (2 bed rooms) was very comfortable and spacious. There are loads of activities to do within and around the hotel complex. We did scuba diving, paddle boarding, tennis, Segway. One comment for the hotel: It's great that you can use card payments in bars/restaurant etc, but it would be even better if you could enable guests to leave a tip when paying by card.
Stayed 7 nights in Aug 2019
Response from Park Plaza Verudela Management Team on Aug 22, 2019
Dear Guest, Thank you for taking the time to share your impressions regarding your recent stay at Park Plaza Verudela. It makes us very happy to know we managed to meet your expectations and we are looking forward to welcoming you back for another wonderful stay. Kind regards, Park Plaza Verudela Management Team

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good but not perfect.
almost everything is very good, the room, the atmosphere, the restaurants, the views, the pools and beach, the parking....the whole village is wonderful....more beautiful than the pictures. the only thing that was negative is the lack of about 20% (!) of seats at the pool. you have to get to the pool at 9 sharp to save seats/beds. second - they charge for every seat at the pool (!) and you have to bring the towels from home or from the room. they also charge the guest for using the sports center facilities....
Stayed 5 nights in Aug 2019
Response from Park Plaza Verudela Management Team on Aug 14, 2019
Dear Guest, Thank you for taking the time to share your valuable feedback regarding your recent stay at Park Plaza Verudela. We are more than happy to know you were truly satisfied with your stay and the resort. Thank you for your kind words, they are highly appreciated. However, we are very sorry to hear about the issues with the sunbeds. Your comments on this matter will be taken seriously and discussed internally in order to prevent such cases in the future. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice nice massage nice super market only the internet was super slow and no wi fi in some spots
Stayed 16 nights in Jul 2019
Response from Park Plaza Verudela Management Team on Aug 7, 2019
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. It makes us very happy to know you had a lovely stay and we are looking forward to welcoming you for another one. Best regards, Park Plaza Verudela Management Team

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nothing was good about the room. We didn't have a proper bed instead it was a sofa bed and had to pay an extra 200 euros for a proper bed.
Stayed 4 nights in Jul 2019
Response from Park Plaza Verudela Management Team on Jul 31, 2019
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know you had a pleasant stay. When it comes to sofa beds, we are very sorry that such accommodation did not meet your expectations but please note that while booking it says what is included in the room and there are pictures as well, as it is not our intention to mislead our guests in any way. We are very sorry to know there has been a misunderstanding regarding this. We hope we will get another opportunity to welcome you and improve your impressions on our resort. Best regards, Park Plaza Verudela Management Team

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarce lounge chairs and extra fee
Wonderful room. Difficult to find lounge chairs and they charge a fee for both lounges and day beds, which are so scarce that it is very difficult to find a place to sit when down by the water. Extra charge for water slide by the day.
Stayed 4 nights in Jul 2019
Response from Park Plaza Verudela Management Team on Jul 30, 2019
Dear Ms. Lisa, We appreciate you taking the time to share your impressions with us. It makes us very happy to know you were satisfied with your stay and the room. However, we are sorry to know you had problems finding sunbeds. We will make sure to forward your comments to the relevant department in order to prevent such issues in the future. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019
Response from Park Plaza Verudela Management Team on Jul 12, 2019
Dear Guest, Thank you for providing us with your valuable feedback. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again. Best regards, Park Plaza Verudela Management Team

8/10 Good

NSF, San Jose, CA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful pool and beach area. Our room was clean but spartan. We had a 1 bedroom but the bedroom was up an incredibly steep staircase and the bathroom was downstairs. The kitchen was so small we kept setting off the stove alarm because there was no other space to put food or plates. The balcony had a nice view but the AC compressor was out there so it was not pleasant to be outside if my husband was inside with AC on. It would be ok for a basic place to stay, but I wish I had booked the hotel next door.
Stayed 3 nights in Jun 2019
Response from Park Plaza Verudela Management Team on Jul 12, 2019
Dear Guest, Thank you for taking the time to share your impressions with us. It makes us very happy to know you had a lovely stay and we are looking forward to welcoming you for another one. Best regards, Park Plaza Verudela Management Team

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Park Plaza Verudela Management Team on Jul 12, 2019
Dear Ms. Emma, We would personally like to thank you for your wonderful feedback regarding your recent stay with us. We are delighted to know you had such a wonderful stay and that we managed to meet your expectations. It would be a pleasure to get the opportunity to welcome you again. Kind regards, Park Plaza Verudela Management Team

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Park Plaza Verudela Management Team on Jun 21, 2019
Dear Guest, We would personally like to thank you for your wonderful feedback and 5* star rating regarding your recent stay at Park Plaza Verudela. We are very happy to know you had an enjoyable and satisfying stay with us and we hope we will get the opportunity to welcome you again. Kind regards, Park Plaza Verudela Management Team

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff and clean apartments. We did not have the best experience, we have a 3 and 1 yr old and were put in a mezzaine apartment on the third floor (stairs only). I booked this place because of the layout of the one bed chalet on the website which i thought looked great for our family but what we had did not suit our needs. The sofa bed was downstairs and main bedroom upstairs. the stairs were very steep so the children could not sleep downstairs incase they woke up in the night and tried to get up them, so we had to make a bed up on the floor in our room. We could not let the children go out on the balcony from fear of the children climbing up up. The apartment did not work for us at all and made our stay hardwork.
Stayed 7 nights in Jun 2019
Response from Park Plaza Verudela Management Team on Jun 21, 2019
Dear Guest, We appreciate you taking the time to share your impressions with us. It makes us happy to know your family and you had a lovely stay and that you were satisfied with the cleanliness, the location and our team members. However, we are sorry to know the apartment weren't in line with your expectations. When facing such issues, we would kindly ask you to approach our front office so we can solve the issues on site or relocate you to another apartment if the availability allows it. We would like to use this opportunity to apologize for all the inconveniences during your stay. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019
Response from Park Plaza Verudela Management Team on Jun 14, 2019
Dear Guest, Thank you for taking the time to share your impressions regarding your recent stay at Park Plaza Verudela. We are very happy to know you had a wonderful stay and we are looking forward to welcoming you again in the near future. Best regards, Park Plaza Verudela Management Team

6/10 Okay

Lester

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in May 2019
Response from Park Plaza Verudela Management Team on Jun 14, 2019
Dear Guest, Thank you for providing us with your valuable feedback. We are pleased to know you had a pleasant stay and we hope we will get another opportunity to welcome you again. Best regards, Park Plaza Verudela Management Team

8/10 Good

Verified traveler

Stayed 7 nights in May 2019
Response from Park Plaza Verudela Management Team on Jun 14, 2019
Dear Guest, Thank you for taking the time to share your impressions. It makes us happy to know you had an enjoyable and satisfying stay with us. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

6/10 Okay

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Kids everywhere, and not as fancy as pictures.
Screaming kids everywhere. The bed was bent like a banana, not here.
Stayed 3 nights in May 2019
Response from Park Plaza Verudela Management Team on Jun 7, 2019
Dear Mr. Jonas, Thank you for sharing your feedback with us. We are pleased to know you had a pleasant stay and that you enjoyed. However, we are very sorry to know not all aspects of your stay were in line with your expectations. Your comments and remarks will be forwarded to the relevant department in order to improve and prevent such issues in the future. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Verudela Management Team

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased (weather not great)
Very good resort
Stayed 4 nights in May 2019
Response from Park Plaza Verudela Management Team on Jun 6, 2019
Dear Guest, Thank you for taking the time to share your impressions with us. It makes us very happy to know you enjoyed your stay and that you were satisfied with the resort. It would be wonderful to get the opportunity to welcome you again in the near future. Best regards, Park Plaza Verudela Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019
Response from Park Plaza Verudela Management Team on Jun 6, 2019
Dear Guest, Thank you for taking the time to share your impressions with us. It makes us very happy to know you had an enjoyable and satisfying stay. We are looking forward to welcoming you for another stay in the near future. Best regards, Park Plaza Verudela Management Team