Nice hotel, bad rooms, unhelpful staff
Posted Sep 29, 2014
We really loved the area and the lovely walk to Rabac. The newer hotels in town had ocean views from every room. Not so for this hotel. Despite having made the reservation seven months in advance, we still received a room that faced an earthen embankment. We asked if we could get a better view, and they refused, saying the hotel was full, which it clearly was not. They did let us look at one other room with no view, which we accepted unhappily. It was definitely the worst view we had on a three week tour of the region. The desk clerk made a big deal of even letting us choose between two bad rooms. If reservations made through Expedia do not qualify for an ocean view, the listing should clearly indicate that fact, perhaps with an upgrade option at additional cost.