Ratings based on 844 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff with good concierge service.

Posted Jul 20, 2017
Korea is trying hard to welcome visitors and the staff at this hotel are polite and efficient.
5 out of 5
by Mahfuza

This traveler left a rating score only Posted Jul 20, 2017 on Hotels
1 out of 5
by Seung Jun

Service staff way too short

Posted Jul 16, 2017 on Hotels
Takes forever to receive couple of wine glasses up to the room; do not eat complimentary breakfast here, you might get food poisioning. the hot food was cold, smoked salmon slimy, and there was just no food, when we were there a whole hour before breakfast ends. I've never seen a check-out line so long in a 5 star hotel before. They just stopped investing here. This place is dead.
4 out of 5
by James

Posted Jul 14, 2017 on Hotels
A buetifall hotel and pricy. was charged for breakfast but left before breakfast and paid for breakfast when we arrived.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nevis

Nice hotel is a great location

Posted Jul 12, 2017
This is a great hotel with a great location and fabulous service! . The room was modern and comfortable with several internationally adaptable electrical outlets. The restaurants are all high-end. The staff are always friendly and helpful which is expected for this caliber of hotel but makes the whole experience more enjoyable regardless.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Located near Itaewon but a bit inconvenient

Posted Jul 8, 2017
Hotel is big and has a lot of amenities but rooms are extremely small and run down. Not very clean. Location is close to Itaewon but it's up on a hill, making walking up to it a huge inconvenience. Walking down to town is not too bad.
3 out of 5
by A verified traveler

overpriced hotel

Posted Jul 2, 2017 on Orbitz
Pros: The rooms have a great view of the seoul, nestled up in the hills.
Cons: They should just pick one: give more attention to hotel guests and limit non-guest traffic. I had to get off the taxi and walk.
Location: The hotel is located in the hills surrounded by not much todo. The hotel has shuttle buses into Itaewon and Myungdong. That was convenient.
well, this hotel has a history, located in the hills in the central Seoul. The location is not recommended for tourist; however, would be a good for couples to enjoy poolside bbq and relaxation. The hotel has so much traffic: Non-guest people coming in and out contantly, that the valet or the bell desk was unhelpful. I had quite a few bags and was not attended. Very disappointing. The hotel houses a well known club and a lot of noisy, druncken people pass by the hall ways after midnight. The restaurants are overpriced for its quality and taste. I would not recommend to a foodie.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 29, 2017 on Hotels
5 out of 5
by A verified traveler

Park-like resort

Posted Jun 22, 2017 on Hotels
Centrally located in quiet neighborhood, free shuttles, nice view of N Seoul Tower, and within walking distance of Namsan Park and Itaeron. Great amenities. Restaurants are very expensive, but food is excellent and pool area is incredible (great city view, garden and nice pools and hot tub)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2017 on Hotels