Ratings based on 686 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 9, 2017
Great location and staff The only issue is the internet doesnt work
Comment from Hotel Management
Aug 1, 2017 by Karina Batista - Guest Experience , Hotel Management
Dear guest, Thank you for sharing your observations aabout our Hotel. We are most delighted to read about your good experience, we work very hard everyday to be able to give you the best service as possible. We hope see you soon! Best regards Karina Batista - Guest Experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great hotel in Sao Paulo

Posted May 16, 2017
Pros: The rooms are very spacious and clean.
Location: Easy to grab taxis and Ubers (highly recommend Uber)
I had a wonderful time at Melia Jardim Europa. The location was great - there is a bank right across the street as well as a supermarket right around the corner. Lot's of restaurants and shops. The breakfast at the hotel was wonderful as well as their staff. Highly recommend!
Comment from Hotel Management
Aug 1, 2017 by Karina Batista - Guest Experience , Hotel Management
Dear guest, Your review was very much appreciated and I wanted to thank you for sharing your experience with us. Our team would love to give you another fabulous experience again and again! We're looking forward to your next stay with us! Best regard, Karina Batista - Guest Experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel for ether business or pleasure.

Posted Apr 19, 2017
Pros: staff, cleanliness of the rooms. size of the rooms, great location
Cons: n/a
Location: The hotel is in Itaim. There are many restaurants and bars in walking distance.
The Melia is well located in the Itaim district. wonderful restaurants in walking distance as well as a vibrant nightlife. Excellent for business or leisure travel. very clean with an attentive staff. my go to place in Sao Paulo
Comment from Hotel Management
Apr 21, 2017 by Karina Batista , Hotel Management
Dear Guest, Thank you for sharing your comments! We're pleased to note that the experience at the Meliá Jardim Europa met your expectations and that you had a pleasant and comfortable stay. Our team would love to give you another fabulous experience at our Hotel! We're looking forward to see you again! Best regards, Karina Batista - Guest Experience
5 out of 5
by Leny

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017
Prezado hóspede, Obrigada pela sua avaliação! Atenciosamente, Karina Batista- Guest Experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, delightful neighborhood

Posted Apr 10, 2017
Always a pleasure to stay at the Melia: staff are charming and helpful; good restaurants in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, can't beat location.

Posted Apr 9, 2017
Hotel is in a lovely safe neighborhood with everything you need within easy walking distance. The staff are truly delightful and make every stay special.
Comment from Hotel Management
Apr 21, 2017 by Karina Batista , Hotel Management
Dear Guest, Thank you for sharing your comments! We´re pleased to note that the experience at the Meliá Jardim Europa met your expectations and that you had a pleasant and comfortable stay. Our team would love to give you another fabulous experience at our Hotel! We're looking forward to see you again! Best Regards, Karina Batista - Guest Experience
4 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Prezado hóspede, Obrigada pela sua avaliação !
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel not best location

Posted Mar 10, 2017
Good rooms and staff. Lots of local restaurants. Not walkable to anything you want to do in the city.
4 out of 5
by A verified traveler

Wonderful, except the food!

Posted Feb 21, 2017 on Hotels
I come to this hotel every time I am in Sao Paulo for work. I have stayed 5+ times and will continue to do so. All I would add is that the Wifi is horrible and that the quality of the food is not good. Everything else is wonderful!
5 out of 5
by Armida

Fantastic service and location.

Posted Jan 7, 2017 on Hotels
The service was really amazing. Within hours of making our reservation we got an email from Carolina Barros from the hotel, inquiring if we needed an extra bed for our 4 year old daughter. We asked for early check-in as we were arriving at 10 am and we received it. The breakfast was beyond our expectations, everyone was super friendly and courteous. The portable WIFI device they offered was a plus, well-thought for people that stay only a few days! We will return and tell our friends!