Ratings based on 753 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from peru

Overated hotel and miskeading pictures

Posted Aug 17, 2017
The hotel looks and says it's new, but it's more like a poorly renovated hotel. The rooms are tiny. Overpriced for what it is and misleading in it's description and photos.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel and location

Posted Jun 30, 2017
Nice hotel with very friendly and helpful staff, close to shopping, restaurants and lovely Ibirapuera Park. I stay here for business but would recommend for leisure too.
2 out of 5
by A verified traveler

Posted May 8, 2017
bad service, bad food, bad policies. They charged me for each time I logged onto the wifi (instead of the usual charge per room)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel located in a safe area in São Paulo

Posted Apr 20, 2017
Staff were really helpful. The breakfast was amassing.
3 out of 5
by A verified traveler

Bad Internet service

Posted Mar 19, 2017
Internet is offered for free but the service is very bad, I decided to pay for the service and the diference was not very noticeable.
3 out of 5
by A verified traveler from Miami

Nice location & price, rooms need upgrades

Posted Jan 29, 2017
Pros: Location, amenities.
Cons: Furniture, bathrooms
Location: Lots of restaurants near by
This hotel has a nice location, price and facilities. However the rooms need a major upgrade, the feel like early 90s The worst part is the bathroom size.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

nice hotel in Sao Paulo

Posted Jan 20, 2017
Nice hotel, very clean and in a great area. Close to bars and restaurants. In my opinion very safe and welcoming. Nice rooftop pool. Would stay again. Rooms are a bit smaller than what it shows online. However nice separate loving and bedroom area
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location by Park. Good breakfast and casual!

Posted Jan 16, 2017
Good location by Park. Good breakfast and casual! Friendly staff. Bit far from metro but SP requires walking anyway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 5, 2017
The staff was excellent food was amazing would have liked the room to be cooler
3 out of 5
by A verified traveler from Mexico

Dated but good location in Itaim

Posted Oct 13, 2016
Pros: Location
Cons: It could do with a full renovation
Location: Very good location in Itaim close to restaurants, bars and entertainment
Very dated hotel room turned into a very small apartment. Would be better to leave it as a standard reasonable-size room instead, as added value of sitting area is questionable and would be much better to have larger bathroom and bedroom. Also balcony door wouldn't lock and heating was noisy and I was afraid to use it, as it looked too old and not trustoworthy