Ratings based on 505 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay, Wi

Lovely resort

Posted Oct 10, 2017
Pros: Everything was easily accessed. Extensive breakfast buffet.
Cons: The shower shows evidence of water damage on the ceiling.
Location: Convenient to expressways. Morton Arboretum is a short drive down Route 53.
The room was spacious with plenty of storage. The hotel grounds are lovely and check-in was convenient and speedy. Great proximity to expressways, Morton Arboretum, and suburban shopping.
Comment from Hotel Management
Oct 11, 2017 by HotelMgmt, Hotel Management
When staying here, there are many places to explore so it is nice that you enjoyed our central location. However, we apologize for any inconveniences with the shower and we will make updates. We are glad that you had an overall excellent stay, and we hope to welcome you back soon to our resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing, prairie-style vibe

Posted Sep 17, 2017
Beautiful hotel. Love this prairie / Frank Lloyd Wright styling. Very nice staff and beautiful grounds. Room was on the 7th floor of the north tower, pie-shaped room with wrap-around porch that overlooked the golf course. Very nice. It was a Wednesday night and the lobby bar was not open, which is weird. However, the downstairs bar and restaurant was open. Nice bartender, good drinks and ordered food to go back to the room. Had a nice bonfire outside too if you wanted to sit around that. Very nice coffee shop with to-go foods, beer, wine, toiletries, etc. My only complaints are 1) limited room service 2) ice machines only on every-other floor 3) rooms are kind of hard to find - layout is confusing and could have been better explained. Seemed like a long walk to the room and would've appreciated assistance with my luggage. 4) While décor in room was up to date and modernized, the shower was outdated. You can tell they replaced everything but the tiles and the faucet in the tub - sorta had a cheap motel feel. Otherwise, bathroom was very modern and nice.
Comment from Hotel Management
Sep 19, 2017 by HotelMgmt, Hotel Management
An inviting atmosphere is what we strive for, and it is nice that you enjoyed the modern style of our hotel and rooms. However, we apologize for any inconveniences you had with the shower and for any confusions with the layout of our property. We will speak to our team your comments. Thank you.
2 out of 5
by A verified traveler from Los Angeles

Posted Sep 15, 2017
I booked a room with a king size bed since I was by myself! They put me in a room that was so far from the front desk I had to walk almost 10 min to get there! Small dark with no balconies! When I called to get a room closer to the entrance they offered me a room with two queen size beds with balconies since they were out of room with king size bed. But still wasn't what I expected! I didn't like it at all.
Comment from Hotel Management
Sep 19, 2017 by HotelMgmt, Hotel Management
We appreciate your comments. We apologize that you did not receive the room that you originally booked here and we are glad that our team resolved your concern to your satisfaction. We will share your comments with our team. We hope to win you over completely next time at our resort. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pickering, ON

A great stay Outside Chicago

Posted Aug 24, 2017
Pros: Accomodation, food , facilities.
Location: Golf, Shopping
We were looking for a spot to spend a couple of days before visiting downtown Chicago. The Eaglewood was great. Nice Golf course with reasonable green fees. Food was great, Staff were plasant.Close proximity to shopping Cenres . Overall a great spot.
Comment from Hotel Management
Aug 25, 2017 by HotelMgmt, Hotel Management
It is flattering to us that you chose to stay at our property! We are glad that you were impressed with the golf course and our central location. We will let our team know that you enjoyed everything that we offer. Thank you, and we hope to welcome you back soon to the Eaglewood Resort & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarksville, TN

Posted Aug 23, 2017
Short stay this time but would love to go back and stay for a vacation
Comment from Hotel Management
Aug 25, 2017 by HotelMgmt, Hotel Management
It is such a great compliment to us that you would book another stay at our resort! Your comments will be shared with our team, and we look forward to welcoming you back soon to the Eaglewood Resort & Spa.
4 out of 5
by David

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Thank you for staying with us!
5 out of 5
by A verified traveler

Posted Aug 17, 2017 on Hotels
Was very pleasant. Staff everywhere in the hotel were nice. Only downside, no mini fridge in the rooms.
Comment from Hotel Management
Aug 21, 2017
Thank you for staying with us!
5 out of 5
by Vanessa

Nice property

Posted Aug 16, 2017 on Hotels
The hotel was lovely and the staff was very friendly. When we got to the room, though, we found they had not replaced the water bottles as one was half empty, the trash can was not emptied and there were pins sticking out of the furniture. I did notify the front desk about the water situation and they sent up more bottled water, which was complimentary. The pool and hot tub were fantastic and the room was nice and pretty comfortable.
Comment from Hotel Management
Aug 21, 2017
Thank you for staying with us!
3 out of 5
by Stacey

Pretty on the outside, good for golf, meetings

Posted Aug 11, 2017 on Hotels
The hotel and the common areas are clean. Rooms are fine. Nice size, I guess updated? Not fancy or hip or new-feeling, though. There is a lot of outdoor seating, fire pit, etc. - and the grounds around the golf course are really nice! The room where my team had its meeting had a great golf course view and the meeting amenities were quite nice. I would definitely recommend for a meeting/conference.
Comment from Hotel Management
Aug 20, 2017 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our resort for your business meeting. We are flattered that you were impressed with the beautiful view of the golf course from your meeting room and the amenities that we offer. We will let our team know that you enjoyed your spacious room and that you consider the golf course to be great for playing a game. Thank you for your recommendation, and we hope to welcome you back soon to the Eaglewood Resort & Spa.
5 out of 5
by Everett

Company Function

Posted Aug 7, 2017 on Hotels
Great location. Offers world class golf course, very large indoor pool and bowling alleys. Staff is exceptional, will do what ever it takes to make you comfortable and welcome.
Comment from Hotel Management
Aug 17, 2017 by HotelMgmt, Hotel Management
We are very flattered by your compliments about the amenities that we offer and our amazing staff. It is nice that our team made you feel welcomed here as an inviting atmosphere is what we strive for. We will let our team know that you enjoyed our central location and our amenities. Thank you, and we hope to welcome you back soon to the Eaglewood Resort & Spa.