Delivering College Student
Posted Mar 22, 2016
First rate property. Clean comfortable room, lobby area, exercise area and pool. Standard breakfast with meat, eggs, baked goods and fruit. Breakfast area roomy and comfortable. Parking is tight and could be a problem with full occupancy - not an issue on this stay. Close to chain restaurants and box stores with easy access to downtown, Collegetown and Cayuga Heights (Lansing) restaurants and shopping areas. I was put off by the less than honest response by the front desk associate to my request to check in 15 minutes early. I was told that there had been a large number of guests checking in early and that there were no rooms ready but there would be in 15 minutes. The parking lot was empty. I would have respected and been more than satisfied with a polite no. Irritating beginning to an otherwise wonderful stay.
Comment from Hotel Management
Mar 23, 2016 by Sam F, Hotel Management
We appreciate the kind words, thank you for staying with us!