Ratings based on 106 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen

Nice hotel close to Cornell University

Posted Apr 21, 2018
Very nice hotel conveniently located close to the Cornell University (walking distance). Excellent breakfast restaurant, good English pub style bar/restaurant and Starbucks in the hotel building. Good free internet.
Comment from Hotel Management
Apr 24, 2018 by Teri T, Hotel Management
Brian on behalf of the entire team at the HGI Downtown Ithaca we thank you for your review and kind words. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

The nicest staff

Posted Apr 17, 2018
The staff at HGI Ithaca were wonderful and very accommodating. The room was very clean and spacious. The local shuttle service the hotel offers was a real plus. We utilized it to get around town and to the airport--a real perk, and the staff were so friendly every time. The location is excellent for walking to many restaurants and shops. Really, can't say enough about the lovely staff, they made such a difference in our stay.
Comment from Hotel Management
Apr 19, 2018 by Teri T, Hotel Management
Cindy, What a pleasure to read your review this morning. I am thrilled to read how wonderful your stay was and how such a big impact was made by the hotel team. We work hard every day to ensure your experience is the experience of all our guests. Thank you for taking the time to share. I look forward to reading your review to our team this morning at during huddle.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great hotel to stay in Ithaca

Posted Apr 8, 2018
Hotel stuff is super friendly and helpful. Would help in any questions and needs. Room is clean, comfortable, with decent size. It has Safe box, fridge, microwave It is located in downtown Ithaca. There is Starbucks attached to the hotel (front side), a small grocery store and Cafe DeWitt at the back side. There are quite a few restaurants and stores within 5min walk Raking is free in the Garage next door. Or $15 per day, if you want valet to park your car This hotel is about 5-10 min drive from Cornell campus. Highly recommended to Cornell visitors
Comment from Hotel Management
Apr 9, 2018 by Teri T, Hotel Management
Thank you for such a wonderful and full of detail review of your stay! It sounds like you enjoyed the downtown neighborhood and experienced it fully! See you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Perfect for visiting Cornell

Posted Apr 6, 2018
Staff was excellent and hotel was clean and easy to get to college campus.
Comment from Hotel Management
Apr 9, 2018 by Teri T, Hotel Management
We appreciate the shout out about our team! They work very hard to ensure every guest has a wonderful stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from queens, NY

Nice hotel close to Ithaca center

Posted Apr 3, 2018
Very pleasant hotel with free water and coffee in the lobby.
Comment from Hotel Management
Apr 9, 2018 by Teri T, Hotel Management
Thank you for taking a quick moment to share your stay with our future guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2018
Nice location, clean facility, easy parking. The staff are kind and accessible.
Comment from Hotel Management
Mar 26, 2018 by Teri Tarshus, Hotel Management
Great to read your stay was enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Mar 17, 2018
The front desk staff was very friendly and very helpful with my numerous questions and requests, and the room was lovely. An excellent place in an excellent location.
Comment from Hotel Management
Mar 18, 2018 by Teri , Hotel Management
Stephen, It was our pleasure to host your stay. Thank you for your feedback, we truly appreciate it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2018
Solid hotel, right downtown. Clean, comfortable, shuttle to Cornell. Parking close by. Would have liked to get a glass of wine, but restaurant closed early. Starbucks in building, which makes for a quick breakfast.
Comment from Hotel Management
Mar 5, 2018 by Teri Tarshus, Hotel Management
Thank you for taking the time to share, in detail, your enjoyment of our hotel while in Ithaca recently. We appreciate your business and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just lovely!

Posted Feb 12, 2018
Super friendly staff, very attractive interior, great breakfast, free parking. Couldn't ask for anything more.
Comment from Hotel Management
Feb 12, 2018 by Teri Tarhsus, GM, Hotel Management
Thank you for your feedback! WE look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange county, NY

Loved it

Posted Feb 4, 2018
Thoroughly enjoyed my stay Feb 2018. Very nicely maintained, clean hotel and fantastic location. Once my car was parked I could walk everywhere.Tbe staff was extremely friendly and accommodating. We will definitely be staying here again.
Comment from Hotel Management
Feb 6, 2018 by Teri Tarshus, Hotel Management
Thanks a bunch Cathy! See you on your next visit to Ithaca!