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Rating 10 - Excellent. 81 out of 245 reviews" "
10 - Excellent
81
Rating 8 - Good. 114 out of 245 reviews" "
8 - Good
114
Rating 6 - Okay. 35 out of 245 reviews" "
6 - Okay
35
Rating 4 - Poor. 11 out of 245 reviews" "
4 - Poor
11
Rating 2 - Terrible. 4 out of 245 reviews" "
2 - Terrible
4
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Elizabeth
Traveled with family
Apr 8, 2023
Liked: Cleanliness, staff & service, room comfort
Rooms smoky and musty
The hotel is very nice until you get to the rooms. Rooms were smaller then the other hotels we stayed at. We were asked if we smoked and said no. They put us in a nonsmoking room. Clearly it was a previous smoking room. Very smoky and yellowed. Extremely musty!
Elizabeth
Stayed 2 nights in Apr 2023
Response from Elizabeth 様 on May 14, 2023
Thank you for using Iwaki Washington Hotel.The room you used was definitely a non-smoking room.We apologize for the inconvenience.Iwaki Washington HotelAccommodation charge
4/10 Poor
sean
Jan 5, 2022
Liked: Property conditions & facilities
Disliked: Staff & service
Poor service
Tobacco smell throughout the hall and in the rooms
Told us parking was included
And then charged us for parking when we retrieved the car
Hotel was clean and comfortable. Location is very good, near to station and aeon mall. Quick check in. But heating system was not good.Breakfast is resonable.
MARUFA
Stayed 1 night in Nov 2021
Response from いわきワシントンホテル 宿泊担当 佐久間 on Dec 7, 2021
Thank you for staying at Iwaki Washington Hotel.
We would like to thank you again for your valuable opinions.
We look forward to seeing you again.
Small room, standard for Japan, but didn't feel small because it was clean and modern and somehow done well. If you're in the area, this is absolutely the place to stay
Elisha
Stayed 1 night in Mar 2019
Response from Iwaki Washington hotel on Mar 11, 2019
Thank you very much for choosing Iwaki Washington Hotel from several hotels this time.
It seems that you were able to have a comfortable stay, and all the staff are happy.
Since I aim for the hotel that can satisfy the customer from now on, when visiting Iwaki by all means please use Iwaki Washington Hotel.
We are waiting for all the staff.
Thank you very much for your submission during your busy schedule.
Thank you very much for staying at Iwaki Washington Hotel and your valuable review.we appreciate your kind words and feedback. We will continue to make effort to satisfy our guest by providing quality service.Hope you enjoyed your stay in our hotel. We look forward to welcoming you back to our hotel in future.From Iwaki Washington Hotel
High class building and services. Good location as near Iwaki station, museum and restaurant area, but quiet at night. The breakfast has western and japanese style that we can make own seafood rice bowl, Donburi! Also, they provided some ethnic Fukushima food. I recommend it!