Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great views no matter what room you are in

Posted Jun 30, 2016
Hotel staff was amazing very accomodating food was great and the nightly shows were amazing
4 out of 5
by A verified traveler

Posted Jun 24, 2016
Family friendly resort. Clean with very friendly staff.
5 out of 5
by A verified traveler from austin

Posted Jun 23, 2016
It was an absolutely wonderful experience. Perfect place for a family vacation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Apr 6, 2016
Excellent costumer service. The food excellent fresh every day. Clean hotel and the entertainment was good. Beautiful pools and kids pool it's also nice. Thanks to all.
5 out of 5
by erika m from Querétaro

Genial!

Posted Apr 5, 2016 on Hotels
Excelente experiencia, la atención del personal superó expectativas, instalaciones impecables y comida y shows nocturnos de primera, los niños felices en la alberca con toboganes y sus fiestas temáticas en el club de cocotony, sin duda estaremos pronto de regreso.
5 out of 5
by Ángel from Queretaro

Buenas vacaciones

Posted Mar 27, 2016 on Hotels
En general muy bien, una estancia muy agradable.
4 out of 5
by A verified traveler

El mejor hotel para ir con niños

Posted Mar 12, 2016
Sin duda un excelente hotel , el area de toboganes para niños , su área de juegos hermosa y muy grande pero lo que más me gustó fue el kids club por qué mi hija lo paso increíble y el baby club para niños de 6meses a 4 años , y está muy lindo y con temática de pepa pig que a los niños les encanta , pude dejar a mi bebe de 2 años un rato y disfrutar un ratito en pareja y meternos al mar y eso está increíble por qué a veces los papás necesitamos aunque sea 1 hr solitos para descansar . La comida de buena calidad y todo muy rico , para ser un todo incluido su comida si es de calidad a comparación de otros en Ixtapa .
5 out of 5
by A verified traveler

Great place

Posted Mar 8, 2016
This place was awesome. The people And the service was exceptional. Oyster bar highly recommend at 6:00 right before sunset. Same food daily but plenty to choose from. Not far from Ixtapa island. Kayak over and snorkel for a bit from the hotel or walk to the market and pier via beach and pay 40 pesos to boat there for the day. Local market down the beach are perfect for shopping. All the same stuff. Prices better in zhiwat but not by much. Are at playa Linda one day and great shrimp. Alligators down near market too. All in all would definitely recommend this Place.
4 out of 5
by A verified traveler

Placentera

Posted Mar 7, 2016
Fue buena la estancia en el hotel, el personal muy amable