Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

FIN DE SEMANA

Posted Jul 28, 2016
MUY REMONDABLE PARA UN FIN DE SEMANA, EXCELENTE SRVICIO E INSTALACIONES
5 out of 5
by A verified traveler from Los Angeles, USA

Excellent accomodations w/beautiful views

Posted Jun 13, 2016
Pros: The way it was designed, beautiful location, tastefully decorated room with open floor balcony and infinity pool.
Cons: Too much noise from conditioning which is disturbing at night in addition to the noise from the waives (which is more natural and pleasant).
Location: Excellent view of the ocean. No beach for swimming though. There are nice beaches in Ixtapa and Zihu which are in close distance by taxi.
This was a very relaxing place for tired people. My husband an I didn't even want to leave the room. This was probably the best room we ever had in a 5 star hotel. The privacy, the luxury, location and the views were excellent. Great place for honeymooners, feels like the whole resort belongs to you.
5 out of 5
by A verified traveler

Very nice hotel even if there is no private beach.

Posted May 17, 2016
Pros: Service, privacy of the rooms.
Location: It is Ixtapa. It is possible to play golf, go fishing;;
Everything perfect./ service, quality of the installations etc...
5 out of 5
by A verified traveler

Good food and relaxation

Posted May 11, 2016 on Hotels
The food at this hotel is excellent. Staff is efficient and friendly. Best price - value relation in Mexico.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by A verified traveler from los angeles

Amaizing

Posted Apr 25, 2016
Great customer service .. beautiful location... beautiful pool.. very nice food .. great people working there .. live to take care of you!!
5 out of 5
by A verified traveler

Excelente

Posted Mar 28, 2016 on Hotels
Es un lugar espectacular! Vale mucho la pena
5 out of 5
by A verified traveler from Arlington Heights, Il

Quiet Luxury

Posted Jan 20, 2016
Hotel and staff were wonderful. Very quiet and romantic hotel. Super easy and inexpensive to grab a cab to Ixtapa or Zihuatanejo for dinner or just a change of scenery. Traveled to most Mexican resort areas, this was our first trip to Ixtapa. We will be back.
4 out of 5
by Alvaro from D.F.

Buen Hotel, Buena Vista... Cosas que mejorar!

Posted Jan 13, 2016 on Hotels
Lo mejor de este hotel es la Vista... realmente impresionante como se ve el mar, las piedras y ni se diga el amanecer/atardecer. Sin embargo, para un hotel de "5 estrellas" deja bastante que desear. Los cuartos son muy cómodos y amplios, sin embargo la limpieza de ellos no la hacen a tiempo y/o si pides servicio al cuarto tardan horas en recoger. Tienen bastantes zonas y/o areas algo descuidadas y les falta atención al detalle (i.e. telarañas en algunas esquinas del cuarto, lugares algo sucios del hotel, etc...) El Servicio del hotel es excelentísimo. con excepción de los meseros que atienden en la alberca. No había toallas en camastros, aveces tienes que pedir algo 3-4 veces para que te sirvan. etc. Los restaurantes (A Mares, Las rocas, Seafood) son buenisisimos. Sin embargo, El rest. "La terraza" estaba MUY malo, en especial todo lo fresco "sushi, ceviches, etc..."
5 out of 5
by A verified traveler

Beautiful hotel close to the beach

Posted Dec 28, 2015
This is a beautiful hotel with wonderful amenities. The staff was extremely wonderful. This was the most relaxing vacation ever!