Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from eugene, oregon

close to the beach, in need of repair, remodel

Posted Jan 8, 2016
Pros: close to beach
Cons: remodel repair replace
Location: go to thee beach, walk downtown
I moved 3 times, staff very helpful, thoughtful, hotel was the problem, old in need of lots of repairs.
4 out of 5
Recommended
for Couples
by A verified traveler from Vancouver B.C. Canada

Best view, best Pool

Posted Dec 8, 2015
Pros: It was older and had character! Also that our room faced the ocean and the pool also faced the ocean!
Cons: They advertise Room 33 as having a king size bed and sofa bed but there is no sofa bed. The towels kept falling off the towel racks in bathroom.
Location: Overlooking Madera Beach......it was about 75 steps to the sandy beach below.....nice waves for bodysurfing, nice restaurants within walking distance.
We had a room with a gorgeous view of the ocean! Also a large outdoor kitchen with spa/pool on the deck! Every day the maids would make up the beds and make an animal out of the towels! Best if you know a little english as staff didn't know much english..
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel pequeño pero agradable

Posted Dec 4, 2015
Hotel limpio, buena atención, acceso directo a la playa.
3 out of 5
Recommended
for Everyone
by A verified traveler from Distrito Federal, Mexico

Hotel económico cerca de playa tranquila

Posted Nov 18, 2015
Pros: La ubicación. Esta junto a playa madera y a minutos caminando del centro de zihuatanejo.
Cons: El servicio de limpieza a la habitación.
Location: En zihuatanejo recomiendo la playa principal, playa madera y barra de potosí. En ixtapa playa linda, isla grande y playa del palmar.
Estuve del 13 al 16 de Nov 2015. Pague un precio accesible por una habitación pequeña y estándar, estacionamiento, ubicación excelente y personal amable. La habitación cuenta con 2 camas matrimoniales, televisión (la retiraron un día por mantenimiento), con aire acondicionado (bien, por el calor que hace) y un refri (que no enfría pero mantiene fresco lo que metas). Solo recomendaría una renovación, un mejor mantenimiento y servicio de limpieza.
5 out of 5
Recommended
for Families
by A verified traveler

Excelente!!!!

Posted Nov 13, 2015 on Hotels
Excelente Hotel, buena ubicación
3 out of 5
by A verified traveler from Mexico, DF.

Hotel básico en Zihuatanejo

Posted Jun 8, 2015
Pros: La ubicación, lo tranquilo del área
Cons: Mantenimiento a las habitaciones y a la alberca; cambiar los colchones de la cama ya que el que nos tocó es demasiado duro y mas toallas en el baño,
En general considero que es un hotel básico dado que cuenta con lo indispensable para una estancia, sin embargo es muy evidente que las instalaciones requieren mantenimiento. En su pagina anuncian que cuentan con club de playa mismo que no está en operacion.
3 out of 5
Recommended
for Families
by A verified traveler

Familiar, tranquilo, pero requiere de mejoras

Posted Apr 16, 2015 on Hotels
lo mejor: su ubicación (inmejorable con respecto a la zona) al lado de la playa, tranquilo y familiar, cambio diario de toallas y la limpieza de las habitaciones lo peor: el estado de los baños y sanitarios(paredes, suelos rotos etc.)no hay ningún servicio en el hotel, para todo hay que ir al hotel Los Caracoles cruzando la calle, zonas del hotel bastante descuidadas (la regadera en el camino a la playa, la terraza de abajo cerrada etc.) y en resumen relación precio/calidad (precio más bien solo justificable con su ubicación) resumen: el hotel (y la zona de la Playa de la Madera en sí tuvo seguramente sus días de esplendor que ya pasaron) para una familia con niños que busque un hotel individual, rústico, algo a la antigua (nada de Spa, Gym y otras comodidades) y original buena opción...
3 out of 5
Recommended
for Couples
by rene from queretaro

buena opción a precio justo

Posted Mar 27, 2015 on Hotels
Buena opción. Le falta mantenimiento
3 out of 5
Recommended
for Couples
by kim from redmond oregon

mexico in march

Posted Mar 13, 2015 on Hotels
the hotel is old three floors of steps no elavator the hot tub on our patio was broke the whole time. but it had great views and was clean
3 out of 5
Recommended
for Couples
by Bec Bec

Great location but can be noisy

Posted Mar 13, 2015 on Orbitz
The location of this place is great. Prices are very reasonable. You check in at the hotal across the street. Since your room windows are usually open, any outside noise can make this place noisy. We had a large family with kids down the hall that kept us up. Earplugs would do the trick though. Rooms as sparse. The beds are a typical Mexican hard/firmness. The few things this place could use would be in the room safes and another table to put your things on. I would recommend this place with fair notice of it's faults.