2 outdoor pools, sun loungers

Reviews of Posada Real Ixtapa

3 out of 5
Posada Real Ixtapa
Boulevard Ixtapa S/N Zona Hotelera, Ixtapa, GRO

Reviews

8.0

Very Good

Rating 10 - Excellent. 156 out of 462 reviews" "
Rating 8 - Good. 187 out of 462 reviews" "
Rating 6 - Okay. 89 out of 462 reviews" "
Rating 4 - Poor. 18 out of 462 reviews" "
Rating 2 - Terrible. 12 out of 462 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Herminda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 1 night in Mar 2024
Response from Reservaciones on Mar 26, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Angelene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff makes you feel safe and comfortable. They get to know you personally. Beautiful place with a beautiful view on the ocean. This will be our go to place every visit to Ixtapa
Stayed 7 nights in Feb 2024
Response from Reservaciones on Mar 19, 2024
We are glad you enjoyed our Hotel Posada Real Ixtapa, your comments motivate us to be better and to continue improving our service, Thank you we look forward to see you soon.

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dangerous slippery around the pool. Unexpected price increases
Stayed 7 nights in Mar 2024
Response from Reservaciones on Mar 19, 2024
Your comments motivate us to be better and to continue improving our services, thank you

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff. I didn't like the options for tv
Stayed 14 nights in Feb 2024
Response from Reservaciones on Mar 19, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the people there are very friendly and nice! I don’t really care for the fountain running all the time, but that is personal opinion! It looks nice, but noisy and sometimes makes the walkway slippery.
Stayed 14 nights in Feb 2024
Response from Reservaciones on Mar 13, 2024
Thank you for choosing our Hotel for your vacations, your comments motivate us to be better and to continue improving our services, We appreciate your preference. Come back soon.

10/10 Excellent

Shayne Clayton, AURORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location over 10 times in the past 15 years. I love to visit! The staff is super friendly and very attentive. It has the best pool in all of Ixtapa. It’s small but very clean and has everything you need for a nice relaxing vacation. Looking forward to returning next year!
Stayed 14 nights in Feb 2024
Response from Reservaciones on Mar 7, 2024
Dear Clayton.We are glad you enjoyed your stay, thank you for your comments, We hope to see you on your next vacation.

10/10 Excellent

Cori

Liked: Property conditions & facilities
Perfect place to relax with the view of the ocean and not to far from restaurants and shopping. Highly recommend.
Stayed 10 nights in Feb 2024
Response from Administrador on Mar 6, 2024
Thank you for your comment and preference.

10/10 Excellent

Karen Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property. Wonderful staff. all around just paradise.
Stayed 14 nights in Feb 2024
Response from Reservaciones on Feb 29, 2024
We are pleased to have met your expectations and hope you can visit us again. We greatly appreciate your stay.

6/10 Okay

Barry

There’s no fridge in the room and the buffets are questionable
Stayed 11 nights in Feb 2024
Response from Administración. on Feb 26, 2024
Thank you for your opinion, it helps us improve.

8/10 Good

Jaidon Scott

Stayed 7 nights in Jan 2024
Response from Reservaciones on Feb 15, 2024
Buenos días Sr. Scott,Le agradecemos sus comentarios, nos complace que haya pasada una feliz estancia, Lo esperamos Nuevamente en este su Hotel Posada Real Ixtapa.

8/10 Good

Bianca

Stayed 4 nights in Jan 2024
Response from Reservaciones on Jan 8, 2024
Buenos dias, Gracias por Hospedarse en este su Hotel Posada Real Ixtapa, esperamos haya tenido unas agradables vacaciones, esperamos vuelva pronto.

8/10 Good

Ana

Stayed 3 nights in Dec 2023
Response from Reservaciones on Jan 8, 2024
Buenos dias, Agradecemos mucho su preferencia. Sus comentarios nos motivan a ser mejores y a continuar mejorando nuestros servicios. Esperamos muy pronto, tener nuevamente su visita.

8/10 Good

Rosalina

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Reservaciones on Feb 8, 2024
Buenos días Srta. Rosalina,Muchas gracias Por sus comentarios, nos complace que haya pasado unas felices vacaciones y los esperamos que regrese pronto..

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2023
Response from Reservaciones on Jan 8, 2024
Buenos días.Agradecemos mucho su preferencia. Sus comentarios nos motivan a ser mejores y a continuar mejorando nuestros servicios. Esperamos muy pronto, tener nuevamente su visita.

10/10 Excellent

george

The staff
Stayed 6 nights in Dec 2023
Response from Reservaciones on Jan 8, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

gabriel

Stayed 2 nights in Oct 2023
Response from Reservaciones on Nov 13, 2023
Buenas tardes Sr. Gabriel, Muchas gracias por sus comentarios y esperamos que haya tenido unas gratas vacaciones.

6/10 Okay

Elvia

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated. Ac not working properly
Stayed 3 nights in Jul 2023
Response from Reservaciones on Aug 28, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful infinity pool and great service.
Stayed 2 nights in Jul 2023
Response from Reservaciones on Jul 8, 2023
We are glad you enjoyed your stay, thank you for your comments, We hope to see you on your next vacation.

10/10 Excellent

nathan

Stayed 7 nights in Mar 2023
Response from Reservaciones on Apr 24, 2023
Buenas tardes Sr. Nathan,Agradecemos mucho su preferencia. Sus comentarios nos motivan a ser mejores y a continuar mejorando nuestros servicios. Esperamos muy pronto, tener nuevamente su visita.

8/10 Good

linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, easy to get to pool and beach, nice staff, good food, nice pool, close to massage huts, balconies nice addition to property. Wish there was small refrigerator room.
Stayed 7 nights in Feb 2023
Response from Reservaciones on Mar 9, 2023
Buenos dias, Gracias por sus comentarios hacia nuestra propiedad, Los invitamos a que vuelva a visitarnos.

8/10 Good

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Feb 2023
Response from Reservaciones on Mar 2, 2023
Buenas tardes Sr. Barry,Gracias por sus comentarios esperamos que haya pasada unas vacaciones extraordinarias, lo esperamos nuevamente en este su Hotel Posada Real Ixtapa y lo Invitamos a que visite nuestras dos propiedades más, Hotel Posada Real Puerto Escondido Oaxaca y Hotel Posada Real Los cabos

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good. The rooms were nice. The outdoor pools we enjoyed. Food was good.
Stayed 15 nights in Feb 2023
Response from Reservaciones on Feb 27, 2023
Hello Mr. James.We are glad you enjoyed your stay, thank you for your comments, We hope to see you on your next vacation.

10/10 Excellent

Debra Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful hotel staff Clean
Stayed 7 nights in Jan 2023
Response from Reservaciones on Feb 6, 2023
Your comments motivate us to be better and to continue improving our services, thank you.

10/10 Excellent

Jeanne Lucille

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The group of friends that I travel with have been going here for the the last 35 yrs. There have been many wonderful new friends made here. The Resort has remodeled and added new amenities to their services. The only negative I have is: The entrance to the lobby is up several steep steps and there are no hand rails--the facility is NOT handicapped friendly.
Stayed 21 nights in Jan 2023
Response from Reservaciones on Jan 31, 2023
Your comments motivate us to be better and to continue improving our services, thank you

8/10 Good

Elizabeth Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property changed their plans from when we booked and before we arrived. We were expecting breakfast buffet and all drinks included. We did get breakfast but we had to pay for our drinks.
Stayed 14 nights in Jan 2023
Response from Reservaciones on Jan 31, 2023
Thank you for your preference the Hotel Posada Real Ixtapa, your comments motivate us to be better and to continue improving our service. We look forward to see you soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as usual
Stayed 10 nights in Jan 2023
Response from Reservaciones on Jan 18, 2023
Thank you for choosing our Hotel for your vacations. We appreciate your preference. Come back soon.

8/10 Good

Clayton Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities
During our stay there was a lot of construction happening, so it was quite noisy. The air con in the first room didn’t work very well and the beds were not very comfortable. There were no blankets or comforters on the beds, just a sheet and a thin cover. The chairs on the beach were also uncomfortable and the sea too rough for swimming. But the food, the the bar, cleaning services, and the staff were all great. The chairs by the pool were comfortable, although there were no waiters around the pool so you need to go get your own snacks and drinks. A nice little discovery was that 100m along the beach you can get a decent massage for $300 for an hour.
Response from Administración. on Nov 29, 2022
Thanks for your comments, they help us to improve.

10/10 Excellent

maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing
Stayed 2 nights in Nov 2022

4/10 Poor

DAYANA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Grade school hotel
Great location and the best pool. However, they treat you like grade school children. They pretty much expect you to be in your room by 10pm. They lack entertainment. The food was bland and the the security personnel is arrogant all they do is watch you and scold you for any bad movement. Example: they wouldn’t let us use the outside power outlets to connect our portable speaker.
Stayed 1 night in Sep 2022
Response from Reservaciones on Sep 14, 2022
Buenas tardes Srta. Dayana,Gracias por sus comentarios hacia nuestra propiedad, lamentamos los inconvenientes que se le sucitaron en sus visita, le hago mención que nuestro Hotel no es todo incluido es plan semitodo incluido, no le incluye entretenimiento en ningún horario, también le informo que el día de su llegada se les hace entrega de una carta de bienvenida en dicha carta hace mención de los horarios de servicios de alimento y bebidas así como del uso del alberca y instalaciones.

8/10 Good

Dennis, Shady Cove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to the beach and service was good.
Stayed 4 nights in Aug 2022
Response from Reservaciones on Aug 8, 2022
Thank you for choosing our Hotel for your vacations. We appreciate your preference. Come back soon.

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good but the food not so good
Stayed 3 nights in Jul 2022
Response from Reservaciones on Aug 1, 2022
Your comments motivate us to be better and to continue improving our services, thank you

8/10 Good

Anna

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was some construction going on slight noise. View was amazing. photo services were great.
Stayed 3 nights in Jul 2022
Response from RESERVACIONES on Jul 19, 2022
Thanks for your comments.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good.
The stay was overall pretty good. The pool has a very nice view to the beach. Food is decent considering it a buffet style restaurant. Bar service is good. Bar hours could be extended in my opinion. Pool bar closes at 5:30 and restaurant bar closes at 10:30. If you are looking for a very relaxed stay, this is it. Not much action going on like at other all inclusive hotels. The beds could be better. Only 3 pillows for a king sized bed (could’ve use the fourth one to have doubles). The shower was clogged, I assume there is too much sand we all wash off, it took time to drain between each shower. Service was excellent! Everyone we encountered was very helpful and attentive. The beach area was also very well kept. You get what you pay for.
Stayed 3 nights in Jun 2022
Response from Reservaciones on Jun 13, 2022
Thank you for your comments motivate us to be better and to continue improving our service. We look forward to see you soon.

4/10 Poor

Ignacio Garcia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not recommend
Service here is not good food is not really recommended there was no cable in the rooms will not recommend this place
Stayed 1 night in May 2022
Response from Reservaciones on May 9, 2022
An apology for the inconveniences that is presented on your vacation, we are making changes to improve the quality of our services. His comments motivate us to being better and to continuing improving our services, Thank you

8/10 Good

Magnolia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was 3 days and 2 nights at this property. Checking was a bit slow of a process. The front desk though friendly was also a little confusing due to the fact that the package I originally purchased was only for the stay and not for any meals. Once I tried to upgrade my package to an all inclusive the gentleman at the front desk advised me to just buy my meals at the restaurant which I was trying to avoid. Due to the fact that I didn't want to worry about carrying any currency with me all day. I tried to explain but he just brushed me off and continue to help the next guest in line. He also forget to hand me the key to the safe. The wifi password never worked. We tried all 3 phpnes and no luck!! The hotel and are room was clean and the staff was always busy keeping up with it's property. We had a great time at the pool and yhe beach.
Stayed 2 nights in Apr 2022
Response from Reservaciones on May 9, 2022
We Are grateful very much for his preference. His comments motivate us to being better and to continuing improving our services. We wait very soon again his visit. ..

8/10 Good

Tanya Jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Posada Real Ixtapa is an excellent mid-range choice in Ixtapa. It is beachfront on Playa Palmar, which is an absolutely gorgeous wide beach with ultra fine light brown sand. Unreal sunsets, diving pelicans, warm-ish water, and not very crowded. The only downside to this beach is that it is quite often too rough for swimming, although the waves are so much fun to stand in ( don’t go over your waist ) and feel the crash of the surf and the thrust of the flow up and down the beach. The hotel is awesome if you get an oceanfront room, only so-so if you get one pointing out at the parking lot. We thought the all-inclusive offering at this hotel was a waste of money because the Buffet wasn’t all that good and there are excellent restaurants from 1 to 4 blocks away across the main boulevard ( you can see them as your pulling up to the hotel in your taxi or bus, you can’t miss them ). Also, if you were getting all-inclusive for all the drinking you want, you should know that the regular room rate (non all-inclusive ) includes unlimited pop, lemonade, orangeade, coffee, milk, AND DOMESTIC BOOZE!! Yes, unlimited domestic beer, wine, and frosty cold drinks for the beach or swim-up bar are included in the Regular Room Rate. The various vacation operators don’t publicize this because they want to sell overpriced mediocre all-inclusive packages. The only downside we found was very loud busy nightclubs next door on the weekend that kept us up. Otherwise an awesome hotel.
Stayed 7 nights in Mar 2022
Response from Reservaciones on Apr 8, 2022
We are glad you enjoyed our Hotel Posada Real Ixtapa, your comments motivate us to be better and to continue improving our service, Thank you we look forward to see you soon.

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay in 20 years. The staff is amazing! The room was fantastic. The pool is awesome, and the breakfast inclusive is a must! We cannot wait to book our trip again for next year and bring our kids. It’s very safe there. I look forward to seeing our crew of amazing staff when we come back! Carlos, Veronica, Jorge, Juan, Jose, Omar, Armando, Ivan, Genesis, Kiya and many more!
Stayed 10 nights in Mar 2022
Response from Reservaciones on Mar 30, 2022
We are glad you enjoyed your stay, thank you for your comments, We hope to see you on your next vacation.

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice couple of days
The hotel was nice clean had plenty of options to do. Pool for the kids large ifinity pool with bar. Very nice restaurant on site with buffet for breakfast lunch and dinner. Close to the center of town and beach front 1st floor room was great and quick access to everything.
Stayed 2 nights in Mar 2022
Response from Reservaciones on Mar 22, 2022
We Are grateful very much for his preference. His comments motivate us to being better and to continuing improving our services. We wait very soon, to have again his visit. ..

10/10 Excellent

Nicasio

Stayed 2 nights in Mar 2022
Response from Reservaciones on Mar 9, 2022
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

10/10 Excellent

Jim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the amenities at this hotel, the rooms have been redone and are nice. The staff were amazing and very accommodating. We booked for one night and ended up staying for two. I would definitely stay here again.
Stayed 1 night in Mar 2022
Response from Reservaciones on Mar 3, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. The pool was often overcrowded with very young children, the parents and their floaty items. Weekends were really crowed around the pool area making is difficult to find a place to sit. Menu at restaurant hasn't changed in 10 years of more.
Stayed 28 nights in Jan 2022
Response from Reservaciones on Mar 2, 2022
We are glad you enjoyed our Hotel Posada Real Ixtapa, your comments motivate us to be better and to continue improving our service, Thank you we look forward to see you soon.

10/10 Excellent

Jody Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good
Stayed 7 nights in Jan 2022
Response from Reservaciones on Jan 27, 2022
Buenos días Sr. Juan; Muchas gracias por sus buenos comentarios nos alegra mucho que haya pasado una maravillosas vacaciones y disfrutado este maravilloso destino en este su hotel Posada Real Ixtapa esperamos tenerle nuevamente en sus próximas vacaciones.

10/10 Excellent

Louise Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent food great pool wonderful . Will com again.
Stayed 7 nights in Jan 2022
Response from Reservaciones on Jan 18, 2022
Your comments motivate us to be better and to continue improving our services, thank you

4/10 Poor

Barbara

Stayed 14 nights in Jan 2022

8/10 Good

Ray, Mallaig

Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the options at the resort a and staff. Food was great and we added the Breakfast option this trip and it was always great. Make sure your booking is correct when booking. I only booked for one instead of 2 people in error and did not notice right away. it would have been $10 more a night when I booked and it cost over $50 more at the resort. My mistake but will remember net time I'm going to Ixtapa and may try other resorts due to the way it was handled.
Stayed 10 nights in Nov 2021
Response from Reservaciones on Dec 31, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Miriam, CELAYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca esta padrisima. Me encanto que el hotel es pequeño y todo esta cerquita. La playa esta limpia, lo unico es que la cama ya esta vieja, tienen que cambiarla.
Stayed 4 nights in Dec 2021
Response from Reservaciones on Dec 20, 2021
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

6/10 Okay

Verified traveler

Stayed 4 nights in Jul 2021
Response from Reservaciones on Jul 22, 2021
Buenas tardes; Le agradecemos sus comentarios nos motivan a seguir dando un buen servicio y a mejorar areas de oportunidad, lo invitamos a que nos viste nuevamente

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
They change my room
Stayed 2 nights in May 2021
Response from Reservaciones on Jun 14, 2021
Buenos días, esperamos haya disfrutado de sus vacaciones y los esperamos pronto nuevamente

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021
Response from Reservaciones on May 21, 2021
Buenos dias; Muchas gracias por sus comentarios, esperamos tenerlo pronto nuevamente.