Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from guanajuato

Excelente ubicación de playa

Posted Jan 28, 2016
Fui por 3 días y estuvo todo excelente muy buen servicio y bebidas
Comment from Hotel Management
Jan 29, 2016 by Gerencia General, Hotel Management
Estimado Juan Muchas gracias por sus comentarios. Nos agrada saber que disfrutó su estancia con nosotros. Esperamos verle muy pronto. Saludos desde Ixtapa Zihuatanejo
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2016
The beds are rock hard and the doors are paper thin. Extremely loud inside my room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, B.C.

Great Hotel on the beach.

Posted Jan 25, 2016
Pros: Our favorite thing about this hotel is that it is a smaller resort on the beach with a BIG heart. The Staff is wonderful and we always feel safe.
Cons: The one area that could do with some improvement is the dinner menu. Although the effort is there, simplicity and basic would go a long way.
Location: Location is excellent, on the beach, back from the main street, surrounded by lots of restaurant and shops. Walking paths, Casino, Dolphin tank
We spent 3 weeks at this Hotel and our experience was Great !!! Although an older Hotel it's on the same beach with the same sun and surf as the most expensive Hotel. The building is only 4 stories high so you don't feel packed-in like some of the other resorts. The room was clean and well maintained, a/c worked and the mattress was new. The staff were friendly and accommodating, most spoke English or at least tried or found staff that could. We like a safe, quiet, low key holiday and that's what we got. We felt we got GOOD value for our money as most of the other resorts were twice the price, with 10 times the clientele. We always got a chair at the pool or on the beach. The package we chose included breakfast and ALL drinks. This worked great as we never had to carry money, and our morning coffee and breakfast was ready for the taking. Most other meals we purchased for cash from the menu or we went out to one of the many restaurants on the main strip. We have stayed at this hotel before and we will stay here again in the future.
Comment from Hotel Management
Jan 29, 2016 by The Management, Hotel Management
We are pleased to know that you enjoyed your stay. Appreciate your comments. We are taking in consideration your suggestion about our dinner menu; we will revise this with our Chef to improve it. We look forward to your next visit!
3 out of 5
by A verified traveler from Playa del Carmen, MX

inexpensive, close to beach, needs up dating

Posted Dec 21, 2015
Pros: close to the beach, great location, close to shopping and restaurants. really like the fact you can get your room rate with beverages but not food.
Cons: the over all condition of the property, needs serious up dating
hotel needs a lot of maintenance/up dating of property rooms, pool bar area. pleasant staff helped to over look some of the poor condition of the property. Owner needs to charge more for rooms, up date the property.
5 out of 5
Recommended
for Couples
by andrea reyes from PÁtzcuaro

Posted Oct 20, 2015 on Hotels
El vino es de muy mala calidad No hay cancha de voleibol playero Había reconstrucción y era incómodo escuchar trabajar a los trabajadores
Comment from Hotel Management
Dec 26, 2015 by Gerencia General, Hotel Management
Estimada Andrea, Agradecemos sus comentarios. Ofrecemos una disculpa por las inconveniencias que tuvo debido a la construcción que tuvimos recientemente y que ya ha concluido con un nuevo gimnasio y área de masajes. Nuevos servicios que el hotel le ofrece a usted y a todos nuestros huéspedes. Verificaremos la calidad del vino que ofrecemos y la opción de colocar una cancha de voleibol en la playa. Esperamos verle nuevamente. Gracias
5 out of 5
Recommended
for Families
by Carlos from Irapuato,Guanajuato

Posted Sep 25, 2015 on Hotels
Excelente atención.
Comment from Hotel Management
Dec 26, 2015 by Gerencia General, Hotel Management
Estimado Carlos, Le agradecemos su preferencia y esperamos verle nuevamente en esta que es su casa. Saludos desde Ixtapa Zihuatanejo
5 out of 5
Recommended
for Couples
by Victorres

Great hotel

Posted Sep 25, 2015 on Orbitz
It worth every penny we spend, great service, great food, and the bedrooms are very comfortable.
3 out of 5
Recommended
for Personal Event
by Alejandra A. from D.F.

Falta limpieza.

Posted Aug 25, 2015 on Hotels
La atención es muy buena, pero la limpieza de las habitaciones no tanto.
4 out of 5
Recommended
for Getaway With Friends
by Juan G

This traveler left a rating score only Posted Aug 23, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

amabilidad de empleados

Posted Aug 15, 2015
Pros: Su accesibilidad a la playa, la alberca enfrente de la playa, el estacionamiento, precios del restaurant bastante accesibles y buena comida
Cons: En general las instalaciones necesitan una renovación, podrían poner una máquina de hielo en el primer piso.
Location: Por las noches la música en vivo es muy agradable
La principal fortaleza del hotel es la amabilidad y actitud de servicio de sus empleados. El hotel es bastante cómodo, la alberca enfrente de la playa es muy bonita y accesible. En general las instalaciones necesitan algo de renovación.