Ratings based on 330 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Everything was find. Till. They put dirty towels. In the bathroom
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice older hotel close to the beach and Ixtapa

Posted Mar 27, 2017
Pros: we had breakfast and beverage package that allows you to explore more Ixtapa / Zihuataneo if you wish. Personal is very helpful- will come again.
Cons: Slippery tiles around the pool- lack of shade at fuller occupancy.
Hotel offers various packages,flexible,pleasant stay. it lacks mo shade and tiles around pool are slippery. Overall pleasant experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Ca

Posted Mar 26, 2017
Pros: Pool and staff
Cons: Food, not reserving chairs, keeping infants and toddlers in diapers in kiddie pool
Location: Easy access to Ixtapa shopping, Marina golf course, restaurants and Zih - good public transportation Many wonderful restaurants
Have stayed here multiple times over 30 years. Beach and pool are great. Many staff are long term and welcoming. Unfortunately infants and toddlers in diapers are not restricted to the kiddie pool - unpleasant and unsanitary conditions although the staff do try to control. Screamers can also make it unpleasant - parents do not force your children when they do not like the water. Large beach toys should be restricted to kiddie pool as should water guns. We use all inclusive drinks but not meals. The two meals we used this year were poor - a change and disappointment from previous stays. Reserving pool side chairs and lounges and not being in attendance for multiple hours was also a problem.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon Canada

Posada Real-the best - breakfast and drink plan

Posted Mar 14, 2017
Pros: The staff is fantastic--right from front desk to kitchen bar and restaurant staff. It is small with no frills--infinity pool--breakfast and drink plan
Cons: The loungers around infinity pool are good--but they should eliminate the plastic chairs and have more of the web chairs
Location: Location is great on the beach-neat mexican bars to the right great walks on 2,5 mile beach walk into town is easy,safe and we do everynite .
Stayed their 4 times--the breakfast buffet plan and drinks is the best in Ixtapa-great breakfast, great drinks and go into town every nite. no loud music and activities--just relax and conversation--small and intimate place nightly entertainment is mexican with a singer and small sound system-pleasant way to end evening--some folks may want bigger-more entertainment place- again small and quaint place Staff is over the top!!!!
Comment from Hotel Management
Mar 25, 2017 by Resevaciones, Hotel Management
We are glad you enjoyed our Hotel Posada Real Ixtapa, your comments motivate us to be better and to continue improving our service, Thank you We look forward to see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff was great but hotel was old and not kept up.

Posted Mar 5, 2017
Pros: The staff at the restaurant and pool area.
Cons: The mold,dripping sinks,tubes,and the internet was terrible!
Location: The location was about 5 minute walk to downtown,lots of restaurants and shops.Also the beach is great for sunsets.
Almost all the staff were terrific,but the bathrooms had mold on tiles,sink and shower drip.And the Club across the street played so loud I had to by ear plugs.But the beach and pool were fantastic!
Comment from Hotel Management
Mar 8, 2017 by reservaciones, Hotel Management
We feel that you will not enjoy your stay to the maximum we will try to solve the indicated problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from manitoba, canada

Nice hotel fabulous beach

Posted Mar 1, 2017
This may not be a 5 star but staff are fantastic. Fernando's English is crystal clear and he helped us numerous times at the front desk. Ericka and Juan Carlos at the pool bar were always smiling and went out of there way to make our days fun. In the evening Christian was warm and friendly. Beautiful beach and easy walking to town and marina.
Comment from Hotel Management
Mar 8, 2017 by Reservaciones, Hotel Management
Thank you for your preference for the Hotel Posada Real Ixtapa. We look forward to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2017
We have been coming here for more than ten years and just love it
Comment from Hotel Management
Mar 8, 2017 by Reservations, Hotel Management
We appreciate your preference for our hotel for your vacations. We hope to see you soon.
4 out of 5
by A verified traveler

Ixtapa

Posted Feb 22, 2017 on Hotels
Great deal if your not too pretentious.
Comment from Hotel Management
Mar 8, 2017
We are very pleased that you had a very nice vacation. We hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Beautiful pool on the beach

Posted Feb 20, 2017 on Orbitz
Pros: Friendly staff
Cons: Air conditioning in my room was not working properly. More seating and tables with umbrellas at the pool.
Location: Evening boat cruise on the Picante was great fun. Also be sure to walk the beach and take a day trip to Ixtapa island.
Enjoyed the stay very much. It was surprising how many Minnesotans I ran into. Even people from my work.
Comment from Hotel Management
Mar 8, 2017 by Reservations, Hotel Management
We Are grateful very much for his preference. His comments motivate us to being better and to continuing improving our services. We wait very soon, to have again his visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, staff excellent, always helpful,

Posted Feb 20, 2017 on Orbitz
Pros: See above, pool, staff
Cons: Rooms dated, need updates. Would be nice to have refrig in room and a couple of chairs in each room. Bar open till 12 midnight would be great also.
Location: Great
Love the pool and ambience. Spent lots of time at pool and love it
Comment from Hotel Management
Mar 9, 2017 by Reservaciones, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!